Piazza Honda of Springfield

Frank Crinite gets it done right! I’ve purchased two vehicles from Frank and each time he was amazingly helpful and did everything he could to make sure I left happy and with a car. He I’ve purchased two vehicles from Frank and each time he was amazingly helpful and did everything he could to make sure I left happy and with a car. He’s smart, has a great personality, and such a positive perspective. There is no doubt that he loves what he does! More

Excellent service Amazing staff that work their hardest to get you the right car and the right price. The car I called about over the phone was ready and waiting at the Amazing staff that work their hardest to get you the right car and the right price. The car I called about over the phone was ready and waiting at the entrance when I arrived. Frank Crinite is truly amazing and so was the Business Manager. More

Great Experience Frank made our experience absolutely amazing! He the car in the color combination we were looking for ready when we arrived. He made us feel at home. Frank made our experience absolutely amazing! He the car in the color combination we were looking for ready when we arrived. He made us feel at home. We leased a HRV and after signing papers, he showed us around the dealership showing where to bring the car for service. Process was simple and quick. Frank is a really great guy and would recommend him any day! More

Lost keys I was able to bring my car over on a Monday morning after a stressful weekend losing keys. The staff was courteous, friendly and helpful. The estim I was able to bring my car over on a Monday morning after a stressful weekend losing keys. The staff was courteous, friendly and helpful. The estimate was accurate and there were no surprise charges. More

Cost was reasonable, Car was done as promised. The only issue was that the Tech forgot to reset the Oil life back to 100%. The Srvice Writer took care of it. It was a minor oversight. The only issue was that the Tech forgot to reset the Oil life back to 100%. The Srvice Writer took care of it. It was a minor oversight. More

Inconvenient Recall I had a second airbag recall. I called to schedule an appointment and learned that a loaner car would not be available despite the Honda paperwork say I had a second airbag recall. I called to schedule an appointment and learned that a loaner car would not be available despite the Honda paperwork saying that one would be provided. Then, it was pouring rain when I dropped it off at night and the key drop was nearly impossible to find. Another customer and I were walking around in the rain trying to find it. More

Replace windshield wipers They did a great job. I was in and out quickly and everyone was very friendly. I am not sure what the name of the people I worked with in service and They did a great job. I was in and out quickly and everyone was very friendly. I am not sure what the name of the people I worked with in service and sales More

Exceptional customer service I came in on Saturday morning for an oil change for my 2017 CRV. Unbeknownst to me my state inspection was two months past due! The service technici I came in on Saturday morning for an oil change for my 2017 CRV. Unbeknownst to me my state inspection was two months past due! The service technician (Jonathan) was professional and accommodating and told me that they would be able to do the inspection while I was there. He also checked for open recalls and had that issue addressed too. Gave me an accurate wait time and was courteous and helpful. Very satisfied with the customer service at this Honda dealership...will ALWAYS return here for service on my car. Many thanks. Bernadette Farrell More

Excellent Service My wife and I had a great experience here. We leased a 201o Odyssey and Adam could not have been more helpful. He is very knowledgeable and doesn’t co My wife and I had a great experience here. We leased a 201o Odyssey and Adam could not have been more helpful. He is very knowledgeable and doesn’t come on too strong with a sales pitch like you may expect. Overall it was a great experience. More

Efficient Jonathan was very friendly and jovial. He made me aware of what to expect and was very patient. I didn’t have my insurance card, he helped me emai Jonathan was very friendly and jovial. He made me aware of what to expect and was very patient. I didn’t have my insurance card, he helped me email it to him and I left with a printed copy. It was a very pleasant experience. More