Piazza Honda of Springfield

Probably my best car buying experience Piazza Honds Springfield is a spacious, pleasant dealership with friendly people in sales, service, and customer service. This is the fourth Honda I’v Piazza Honds Springfield is a spacious, pleasant dealership with friendly people in sales, service, and customer service. This is the fourth Honda I’ve purchased from Piazza, my first since they moved to Springfield. Jim Helmig is a knowledgeable, attentive salesperson who doesn’t pressure you and goes out of his way to get you in the car you want. More

Overall good I was able to get the car I wanted, but the process took very long and there were hidden fees which wasn't clear or explained to me. I also did not ap I was able to get the car I wanted, but the process took very long and there were hidden fees which wasn't clear or explained to me. I also did not appreciate the fact the one of the finance managers was being extremely condescending, and speak down to me as if I were a child. The only person who made my experience great was Jim Helmig. I would highly advise you pursue hiring more people like Jim. More

Excellent service Honest, expert, experienced service paired with friendly and courteous interaction with representatives is always consistent here. I trust the informa Honest, expert, experienced service paired with friendly and courteous interaction with representatives is always consistent here. I trust the information I receive and I appreciate guidance in the upkeep of my vehicle. My car has been running beautifully for years because of the excellent service I find at this dealership. While waiting for service, the waiting room is clean, comfortable and pleasant. More

2nd purchase We've now purchased two cars from Piazza of Springfield. Serviced the first there, and plan to do the same with the second. Highly recommend Frank S. We've now purchased two cars from Piazza of Springfield. Serviced the first there, and plan to do the same with the second. Highly recommend Frank S. in sales. More

James Centritto Checked in with James Centritto for Inspection and Emissions and oil Change. James advised me of a leak in my power steering tank and hose. He gav Checked in with James Centritto for Inspection and Emissions and oil Change. James advised me of a leak in my power steering tank and hose. He gave me a straight forward price and the time that I would be waiting for service. The time was well under what had been estimated and James kept me advised as to progress. More

Get facts correct for customer and car. Made appointment for inspection. Yet, it was put under another name. Called twice to correct the problem but was told it was no problem. I had big pro Made appointment for inspection. Yet, it was put under another name. Called twice to correct the problem but was told it was no problem. I had big problems at the check in counter. Was told it has been years since my last visit! Yet, all services for my car has been done here. Made to believe it was my fault the wrong name was on the appointment! More

Thorough & professional Service advisor communicated throughout the process; explained the estimate and final results. Informed me a few times during the wait and when the Service advisor communicated throughout the process; explained the estimate and final results. Informed me a few times during the wait and when the emissions was down for a short period of time. More

Good Customer Service Only issues are it is like a 6 hour process just doing paperwork even with exceptional credit and they really get you with the extra warranty after th Only issues are it is like a 6 hour process just doing paperwork even with exceptional credit and they really get you with the extra warranty after the sale has been made. I had a big issue with that. I literally had to add another year of payments onto my car just to keep my payment down after I got through the warranty part. Nothing is as it seems. More

Excellent Service! Car buying with no hassle. This is the 4th vehicle that I have purchased or leased from Piazza Honda Springfield. Everything is done for you before yo Car buying with no hassle. This is the 4th vehicle that I have purchased or leased from Piazza Honda Springfield. Everything is done for you before you pick up your car More