Piazza Honda of Springfield

Nest in the engine My heater and defrost worked sporadically. They checked everything including the motor. Found out that some pesky rodent nest. They were great in t My heater and defrost worked sporadically. They checked everything including the motor. Found out that some pesky rodent nest. They were great in telling me everything they did to find the problem and what they did to ask. More

Waiting to long The employees are very professional. There explanation of the issues were very detailed. They also make recommendations for what the car will need in The employees are very professional. There explanation of the issues were very detailed. They also make recommendations for what the car will need in the future. My only negative is I waited entirely to long given I had a scheduled appointment. More

Pleasant experience. I was greeted with friendly faces from the moment I drove into the service area to the time I drove out. Very efficient service. Excellent service I was greeted with friendly faces from the moment I drove into the service area to the time I drove out. Very efficient service. Excellent service More

Honda Happiness The Service Department always seems glad to see me. They're always polite and treat me like I'm somebody special and it's appreciated. They told me t The Service Department always seems glad to see me. They're always polite and treat me like I'm somebody special and it's appreciated. They told me they'd come find me in the Showroom when they were finished and kept their word... again I appreciated that. More

Service We were very happy with the quality of service. It was easy to schedule an appointment and my car was ready in a reasonable period of time. We were very happy with the quality of service. It was easy to schedule an appointment and my car was ready in a reasonable period of time. More

yearly inspection and installation of new starter I went in for an inspection, stated that I was having problems starting my car. They immediately diagnosed the issue, checked my extended warranty and I went in for an inspection, stated that I was having problems starting my car. They immediately diagnosed the issue, checked my extended warranty and told me it was covered. John, the tech, was wonderful ! He explained everything to me. AWESOME customer service 1 Thank you More

Excellent! Frank didn’t waste our time waiting around in the dealership. He gave us the best deal from the get go and took care of everything for us. Frank didn’t waste our time waiting around in the dealership. He gave us the best deal from the get go and took care of everything for us. More

Great prices and responsive staff I found Springfield Honda to be very responsive to the customer’s needs. Their pricing was very competitive and lower than other dealers. I will defin I found Springfield Honda to be very responsive to the customer’s needs. Their pricing was very competitive and lower than other dealers. I will definitely buy my next Honda from Springfield. More

Customer’s concerns are a priority. Sales staff made every effort to address my questions and concerns to help complete my purchase. No problem with matching and honoring competitive pri Sales staff made every effort to address my questions and concerns to help complete my purchase. No problem with matching and honoring competitive price. Large inventory selection on site. Expedited prep and detail of our purchased vehicle, so that we could be on our way. More

Courteous and Professional We had such a wonderful experience at Springfield Honda! All at the dealership were extremely kind, helpful and personable! Frank took the time to und We had such a wonderful experience at Springfield Honda! All at the dealership were extremely kind, helpful and personable! Frank took the time to understand our needs, Damian relayed financial information in a concise and clear manner, and Justin changed our tags, programmed our phone to the car and patiently explained the controls. Even Greg stopped over to recommend a few good places to eat, as we had come from out of town. We cannot speak highly enough of our new CR-V and Springfield Honda! More