Piazza Honda of Springfield

Wonderful customer service from the time I walked in the door until I drove away in my new car. Jim was very knowledgeable and made sure I understood how to use all the “bells and whistles” before leaving. door until I drove away in my new car. Jim was very knowledgeable and made sure I understood how to use all the “bells and whistles” before leaving. More

Matt is very patient and polite. He explained all the new features in 2021 Honda Accord LX model for me, and provided me several options to buy/lease to the new vehicle. He made the process easy and free of features in 2021 Honda Accord LX model for me, and provided me several options to buy/lease to the new vehicle. He made the process easy and free of stress. I will strongly recommend Matt to anyone who is looking to purchase cars. More

The agent Michael Angelo, was very cordial and helpful. The cashier was not very pleasant which never happened before. Also, after paying and waiting for my car I have to wait more than 20 minutes because The cashier was not very pleasant which never happened before. Also, after paying and waiting for my car I have to wait more than 20 minutes because they couldn't find it. More

Thank you Piazza, for your great service.Thank you Tony, Thank you Piazza, for your great service. Thank you Tony, for a job well done. It’s always a pleasure at Piazza Honda. Thank you Piazza, for your great service. Thank you Tony, for a job well done. It’s always a pleasure at Piazza Honda. More

Jim, Greg, and the rest of the Piazza Honda team were incredibly helpful in helping me find the car I was looking for. They walked me through every step of the process kindly and knowledgeably. I feel co incredibly helpful in helping me find the car I was looking for. They walked me through every step of the process kindly and knowledgeably. I feel confident that my next car will come from Piazza Honda. More

Nice, professional experience. Quick with everything, verify friendly sales staff that were also very informative. verify friendly sales staff that were also very informative. More

Excellent service I will recommend it to my family and friends, for their car service. friends, for their car service. More

The sale representative was very friendly. He made us to feel very comfortable the moment we arrived at the dealership. He was with throughout the process. I highly recommend piazza Honda of Springfield. feel very comfortable the moment we arrived at the dealership. He was with throughout the process. I highly recommend piazza Honda of Springfield. They will work with you in every way to make sure you drive away with your dream car More

Looked at a used 13 Odyssey. 97k they were asking $16495. Price was high for miles in my opinion. My salesman was very helpful and professional. They use a desking system. I had a trade that they gave me 70 Price was high for miles in my opinion. My salesman was very helpful and professional. They use a desking system. I had a trade that they gave me 7000 for. First offer he came back with the car priced at 17500 and a fake discount to 16500 and below kkb offer on my trade of 7000. Dealerships lobbied the state and they all got a doc fee. $400. This is pure dealer profit!!. They say it's for paper work but it becomes a non negotiable number. The bottom line was 10500 I made an offer of 8500 out the door. Salesman goes back to the desk comes back 500 more for trade and 5000 off their car. I still felt they were low balling my trade. They let me walk and never once did a manager come out of his hole to speak with me. I had my title and cash to buy. They seemed some what arrogant in the fact that's it. I was making a fair offer and I knew they were making profit as every car is packed at least 4 to 5k. I would not recommend them as I felt they are way over pricing the cars. Covid greed in the auto industry. When the chips become available dealers will be buried in these cars. No knock on my salesman Theo very nice man. More