Pine Belt Chevrolet

New customer for life! This was my first time working with Pine Belt Chevy in Lakewood, and I can honestly say that it was by far the best car buying experience of my life! This was my first time working with Pine Belt Chevy in Lakewood, and I can honestly say that it was by far the best car buying experience of my life! I had a "unique" situation and what I like to call the perfect storm of obstacles in getting me behind the wheel of a new vehicle. I had credit issues to start, I was upside down in my current lease ( the payout was $17,000 and the car was worth $10,000) which left me $6,000 in the negative, and on top of that I was 10,000 miles over on my current lease, which meant I owed an additional $3,000. My current lease was with Lester Glenn in Toms River, and I had actually went to them first hoping they would help me out. I was disappointed to find out that I was turned down for financing and told there was nothing they could do to help me. As you can imagine I was pretty disappointed with Lester Glenn, and honestly worried about what I was going to do about getting a new vehicle. Thankfully I decided to go to Pine Belt Chevy in Lakewood! I met with Ahmed my salesman who not only was extremely helpful and vigilant, but also very understanding about my current situation. Sometimes you go into these dealerships and worry about how you're going to be treated, especially with someone in my situation. Ahmed was on my side the whole time and determined to get me out of my current mess of a situation, and into something new with a fresh start. So Ahmed explored every option possible with me and together with his finance manager Jared, they somehow, someway got me financed and into a NEW 2015 Equinox!! I can honestly say that if it wasn't for Ahmed's diligence in exploring my various options and Jareds hard work putting together a finance package and utilizing his personal relationships with various lenders, I would be walking to work everyday not knowing what to do. I know they didn't make much off of my deal, but that didn't matter to them. What mattered most to them was that they found a solution for me. They truly do put the customer first, which is hard to find in that business. I owe them everything, they made a customer for life, and I will refer everyone I know going forward to Pine Belt Chevy in Lakewood NJ. Thanks Ahmed & Jared Mike T. Toms River NJ More

First impression is a lasting impression When I went into Pine Belt Chevy on 2/20/15 to purchase a specific car I saw online, of course I was told that someone already has a hold on it from e When I went into Pine Belt Chevy on 2/20/15 to purchase a specific car I saw online, of course I was told that someone already has a hold on it from earlier that day, typical. Then when I told the salesman about another car they showed they had on the lot, he went to the back and came back with the same car but a more expensive one, of course not the one I asked for. After about 35-40 mins of waiting for him to bring the car around I asked about, we were on our way for the test drive. When we got back from our test drive I had him run the numbers for me so we could get the ball rolling with buying the car. While waiting for Bruce to come back, we overheard 2 other salesman talking about how they were having a hard time getting some of the cars started and were having to use a "jump pack" on some of the cars, which would explain why it took so long to bring the car around for me to drive. When signing the beginning paperwork at one of the front tables with Bruce, he handed me the key to hang on to (yes 1 key because he said that Pine Belt Cadillac had the other one and that he would get it for me the next day), needless to say over a month later I still DO NOT have my spare key. Bruce had called me about 2 weeks ago telling me that he tracked down my key with the previous owner (which is a different story from it being at Cadillac but whatever). No matter how many times I have called the dealer and ask for Bruce or a member of Management over the past month, no one seems to answer their phones and there is no way to leave a voicemail with Bruce.. Oh and the girls at the front desk are extremely rude as well. I still haven't told you the best part of my Pine Belt experience.... Driving home on the parkway that night I noticed, what sounded like the front tires making a noise something like large truck tires, but by then the dealer was closed so I figured I would call them in the morning since I made it home safely. The next morning when I woke up to drive my new car to work, it was dead in my driveway, just another great Pine Belt experience right? I'm just going to assume it was the DEAD battery that no one warned me about the night before (but makes sense after hearing the other salesman the night before). I would have appreciated someone letting us know the night before that the battery would probably be dead in the morning, fortunately I had another car to get to work. When my boyfriend called the service department in the morning about the car being dead, they sent a tow truck to pick it up around 11am. When the car got to the service center at Pine Belt no one called or let us know what was going on and when we called around 2 the service department had no idea what we were talking about and that no one would be able to look at the car until Monday the earliest! Are you kidding me? You take my car from me on a Saturday and tell me they might look at it on Monday? Ok, no. We went and picked up my car because they told me that my car started when it got their? Makes no sense. Needless to say, after trying to get ahold of Bruce for 2 weeks about getting the front end of the car checked for whatever the problem with the tires is, they did nothing and the front is STILL making the same noise because the service department said "that's what Volkswagen must sound like".. OK! Oh and I still haven't heard anything about my key, if I didn't say that already.. Regardless of if my car is a Chevy or a Volkswagen, a car dealer is a car dealer, you bought the car to sell to your customer, which unfortunately was me.. you should have a clue about what your selling and when your customers want your service you should be there for them, not avoid them completely. I will NEVER buy a car from Pine Belt Chevy ever again and believe me everyone I come in contact with will know how horrible the experience I had was. I have never bought a car from Pine Belt before this and a first impression is a lasting impression.. It will never happen again. More

great experience I had the best car purchase experience of my life .Easy and fast service provided by Angel .He is exactly the type of salesperson you want dealing wit I had the best car purchase experience of my life .Easy and fast service provided by Angel .He is exactly the type of salesperson you want dealing with your customers. More

my experience was wonderful.. bill was a great salesman he made me feel comfortable and answered every question right away and also helped me with my phone application when i retur bill was a great salesman he made me feel comfortable and answered every question right away and also helped me with my phone application when i returned for my plates. he was awsome!! More

stoked about my chevy silverado friendly,easy,i didnt mind being there and angel was very open to the cars i wanted to look at as far as the nissan titan to the nissan frontier and m friendly,easy,i didnt mind being there and angel was very open to the cars i wanted to look at as far as the nissan titan to the nissan frontier and my pops loved the cookies think he had 5 of them but just an overall friendly welcoming place..... More

Fast efficient service Last summer my 2006 Chevy Equinox was rear ended and at first they thought it was able to be repaired. However when they took the rear bumper off the Last summer my 2006 Chevy Equinox was rear ended and at first they thought it was able to be repaired. However when they took the rear bumper off they said it was totaled. I had less than a week to get a new car. So I immediatedly called Ryan Concord at Pine Belt Cevy in Lakewood, NJ. And explained my situation and set up an appt to see him on Saturday morning 2 days away. When I got there Ryan had some cars picked out, but he knew I wanted a Subaru. He had a loaner car 2014 with 3600 miles on it to show me. And I had my new Subaru Legacy a few hours later!! Thanks Ryan! A similiar situation happened to my dear friend this past week. Her 1998 car died. I told her I would call Ryan and see him on Sat. So we were there at 9 am and Ryan was waiting with a 2012 Mazda 3 with 37000 miles on it for Carol!! Two hours later she was driving it home!! Ryan you are the best!! More

Great experience!!! Bill was so friendly, so helpful, and knowledgeable. He made the whole experience worth it! So glad I picked Pine Belt as my first stop. Bill was so friendly, so helpful, and knowledgeable. He made the whole experience worth it! So glad I picked Pine Belt as my first stop. More

An amazing experiance Michael Fein was the perfect sales person for me. I haven"t purchased a car since 1997 which is 18 years. I was very nervous so I asked Michael to dr Michael Fein was the perfect sales person for me. I haven"t purchased a car since 1997 which is 18 years. I was very nervous so I asked Michael to drive the Chevy for the test drive. I drank plenty of good coffee over at Pine Belt and was able to go over all the numbers with Michael. Factory rebates are taxable.here in NJ. Once I got the formula for computing the tax, my numbers agreed with Michel"s. I decided to get 4 years of Registration and save plenty of time at motor vehicles. The origional trade in amount was too low for me so David Kidd, my fellow Navy Veteran, came over and sweetened the pie to my satisfaction. It was very difficult for me to let go of my 18 year old car. I read overand signed all of the paperwork with Brian. Paid my bill at the cashier counter. Got the car insurance with Michael"s help. Got the Plates removed from my old car and Bluetooth connected by Michael and drove off in my new Chevy Cruze. Thank you all at Pine Belt for a job very well done. I am completely satisfied. Jim M. More

Great experience that puts the right car in your hand! As a new driver and not much knowledge about cars except that I wanted it to look nice, Angel was patient enough to thoroughly explain everything I wo As a new driver and not much knowledge about cars except that I wanted it to look nice, Angel was patient enough to thoroughly explain everything I would need to know. I now understand and love my new car! More

Amazing! Bill was amazing, very accommodating and wentire above and beyond for me! Jared was a blessing getting me the best deal possible... will be back in th Bill was amazing, very accommodating and wentire above and beyond for me! Jared was a blessing getting me the best deal possible... will be back in the future for sure and will be sending over referrals More