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Pine Belt Chevrolet

Lakewood, NJ

4.9
5,336 Reviews
For generations, Pine Belt Chevrolet has been proud to serve drivers throughout New Jersey with an automotive experience built around trust, transparency, value, and exceptional customer service. We’re especially proud to have been recognized by DealerRater for our commitment to customer satisfaction, including being named a DealerRater Chevrolet Dealer of the Year and earning a DealerRater Consumer Satisfaction Award every year since 2015. That recognition means even more to us because it’s based on the experiences and feedback of the people who matter most: our customers. Whether you’re shopping for a new Chevrolet, searching our extensive selection of pre-owned vehicles, exploring financing or leasing options, or maintaining the vehicle you already love, our goal is to make every visit easy, convenient, and enjoyable. And at Pine Belt Chevrolet, getting a great deal is only the beginning. Every vehicle purchase comes with the Pine Belt Promise, a collection of exclusive benefits designed to provide even more value, convenience, and peace of mind throughout your ownership experience. The Pine Belt Promise includes: -Lifetime Engine Warranty on most new and used vehicles -Pine Belt Points that can save you thousands toward future vehicle purchases and service -72-Hour Exchange Program to help ensure you’re completely comfortable with your decision -Pine Belt at Home, allowing you to complete some or all of your purchase from the comfort of your home or office -Complimentary Car Washes for Life -Paintless Dent Repair Benefits -Windshield Chip Repair Benefits -Lost Key Return Service -And so much more! Our commitment doesn’t end when you drive off the lot. Our sales, service, parts, and customer care teams are here to continue earning your business and providing the level of service you deserve for years to come. At Pine Belt Chevrolet, the best deal isn’t just the one you get today. It’s the value you continue to receive for years to come. Experience the Pine Belt Difference. https://www.pinebeltchevrolet.com/why-choose-pine-belt/
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1088 Route 88 / Ocean Ave

Lakewood, NJ

08701

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Showing 5,336 reviews

June 27, 2011

Joseph was not your "typical" car salesman. He was very real, down to earth. Made me feel we were both on the same level. Didn'y hand me any (unwanted) surprises. He was a real people person. I fe More

by paulppb
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : josesoh caveliJoseph wasnot your "typical" car salesmaanerro
Jul 13, 2011 -

Pine Belt Chevrolet responded

paulppb, My name is Joe and I handle customer service at Pine Belt. Thank you so much for taking the time to provide some feedback about your time at our Chevy location. We are committed to providing all of our customers with excellent customer service, and I am so happy to hear that Joe took wonderful care of you. Please know that I will absolutely share your comments with him and the rest of the team. Should you ever need anything in the future, please don’t hesitate to contact me directly at CustomerService@pinebeltcars.com. All the best!

June 22, 2011

have delt with pine belt over 20 yrs. service rep Favia Worst!!!!! last car cruise $350 acid rain protection not requested or approved no phone calls returned went to dealer was treated like Crap!! nev More

by Tom Pagurek
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
favia
June 15, 2011

I generally don't do this but when you get exceptional service it needs to be said. I had a problem when putting gas into the car. The gas pump kept shutting off when the tank was still not filled. La More

by ldurso
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Bob Domolki and Don Kerr
Jun 17, 2011 -

Pine Belt Chevrolet responded

ldurso, I am so happy to hear that your experience servicing your Chevy here at Pine Belt was wonderful and that you were willing to share your comments with us - and others! I will absolutely share your comments with Bob, Don, and the rest of the team here at Pine Belt. Should you ever need anything in the future, please don’t hesitate to contact me, Joe Pagano, directly at CustomerService@pinebeltcars.com.

June 13, 2011

They are alway very friendly and try and solve your problem or answer a question. We have been with PineBelt for our 10 years. More

by Tom Ricca
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Bob Domolki
Jun 14, 2011 -

Pine Belt Chevrolet responded

Tom, Thank you so much for continuing to be a valued customer of Pine Belt. I am so happy to hear that you find the team here friendly and I sincerely hope that we will continue to see you here at the Pine Belt Chevy for many years to come! Should you ever need anything in the future, from regular maintenance, to service, please don’t hesitate to contact me directly at CustomerService@pinebeltcars.com. Thanks again!

Jul 13, 2011 -

Pine Belt Chevrolet responded

paulppb, My name is Joe and I handle customer service at Pine Belt. Thank you so much for taking the time to provide some feedback about your time at our Chevy location. We are committed to providing all of our customers with excellent customer service, and I am so happy to hear that Joe took wonderful care of you. Please know that I will absolutely share your comments with him and the rest of the team. Should you ever need anything in the future, please don’t hesitate to contact me directly at CustomerService@pinebeltcars.com. All the best!

June 06, 2011

i thought that David was nice and easy to work with.. he was by our side the entire time and did not leave until we drove away.. More

by nkoch2653
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
david walter
Jun 07, 2011 -

Pine Belt Chevrolet responded

Nkoch2653, Thanks so much for all of your compliments about David and the team at Pine Belt Chevy Lakewood. My name is Joe and I handle customer service here. I am so happy to hear that your experience here was wonderful and that David took such great care of you. Should you ever need anything, please feel free to contact me directly at CustomerService@pinebeltcars.com. Thanks!

June 03, 2011

wE HAVE BEEN USING THIS SALEMAN FOR 3 CARS NOW, GUY GILBERT IS FRIENDLY, HONEST, CARING OF YOU NEEDS, HAS GREAT ADVISE, HELPFUL WORKS EXTREAMLY HARD TO GET WHAT YOU WANT FOR THE BEST PRICE, CONSIDERATE More

by LINDAB62
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
GUY GILBERT/ JEFF
Jun 07, 2011 -

Pine Belt Chevrolet responded

Linda and Jim, My name is Joe Pagano and I handle customer service here at Pine Belt. I am so happy to hear that Guy Gilbert is your go to salesman for all of your new vehicles, and that you would recommend him to your friends and family. We absolutely recognize both him and Jeff for their hard work and are always excited to hear from their satisfied customers! Please don’t hesitate to contact me directly at customerservice@pinebeltcars.com should you ever need anything! All the best!

May 20, 2011

I just bought a 2011 Chevrolet Malibu . I had to write to express my gratitude for the wonderful service that was given by your dealer, Guy Gilbert. I have owned many cars throughout my life, and needless to More

by jlbelamarich
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Guy Gilbert
May 26, 2011 -

Pine Belt Chevrolet responded

James, Thank you so much for sharing your comments about your experience here at Pine Belt. My name is Joe and I handle customer service here. You are absolutely right about Guy, he is wonderful and we are very lucky to have him here. It is wonderful to hear that you were so comfortable with him and that he found you a car that you love. Please know that I will absolutely share your comments with him and the rest of my team. Should you ever need anything in the future, from regular maintenance, to service, please don’t hesitate to contact me directly at CustomerService@pinebeltcars.com.

May 15, 2011

I bought my vehicle in march and it was a great buying experiance . My sales person who does not work there was amazing ( her name is Carrie Elyea) . I bought the new Chevy Cruze ( great car) .I was away More

by TANSALY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
MANAGER AND OTHER SALES PEOPLE
Jun 07, 2011 -

Pine Belt Chevrolet responded

Tansaly, I would just like to apologize once again and apologize for your experience here at Pine Belt. Please know that I will absolutely speak to my team regarding your experience to ensure that this never happens to any of our customers again. I am happy to hear that your phone is now connected, and again, I apologize for your experience here. I sincerely hope that you will give us another chance to show you the excellent customer service you deserve - whether it be in our service department, or a visit for maintenance on your vehicle. Should you give us another chance, please email me directly before you come in at CustomerService@PineBeltCars.com and I will personally ensure that you are taken care of. All the best

May 12, 2011

Credit score was poor, but they managed to get me in a new car , it was a long day but well worth the wait....i totally recommend using them and people are extremely friendly. my score was 550 and i ended More

by vwereskisr
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Guy Gilbert
May 26, 2011 -

Pine Belt Chevrolet responded

vwereskisr@yahoo.com, Thank you so much for taking the time to review Pine Belt. My name is Joe Pagano and I handle customer service here. It is absolutely wonderful to hear that your experience here went so well, and that our finance team was able to get you a great deal on your new Malibu! Should you ever need anything in the future, please don’t hesitate to contact me directly at CustomerService@pinebeltcars.com. All the best!

April 20, 2011

From the moment I walked into the dealership to the moment I left I was treated in an extremely respectful and friendly manner. Both Guy and Jeff were awesome to work with, they made a very scary situ More

by cheryl915
Customer Service
Quality Of Work
Price
Recommend Dealer
Yes
Employees Worked With
Guy and Jeff
May 19, 2011 -

Pine Belt Chevrolet responded

Cheryl915, My name is Joe Pagano and I handle customer service at Pine Belt. I want to thank you so very much for all of your compliments about Guy, Jeff, and the team here at Pine Belt Chevy. It is wonderful to hear that your experience here went smoothly, and that you were able to find the perfect car for you! Should you ever need anything in the future, from regular maintenance, to service, please don’t hesitate to contact me directly at CustomerService@pinebeltcars.com. All the best!

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