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Pine Belt Subaru
Lakewood, NJ
3,102 Reviews
Pine Belt Subaru...A Different Way to Subaru!
Treatment:
Webster's Dictionary defines the word "Treatment" as:
1a: the act or manner or an instance of treating someone or something :handling, usage
the star requires careful treatment
b: the techniques or actions customarily applied in a specified situation
2a: a substance or technique used in treating
Here at Pine Belt, we agree with this definition. When our Founder Leon Sickel first opened Pine Belt in 1937, he had one very clear vision: "I always want to treat people the way I would want to be treated, with respect and honesty while never forgetting to give everyone the best price possible that is always lower than our competition." Eighty years later, Pine Belt in Lakewood remains welded to the vision of our Founder, and proudly remains committed to making sure everyone who buys from Pine Belt receives our very best in Treatment.
Service:
Taking care of your vehicle is challenging. At Pine Belt Subaru, we make it easy. Schedule your appointment online and our expert technicians will perform a full inspection, fix the problem, and get you back on the road quickly and safely. There's nothing more important than your safety. We take time to diagnose any issue and fix it right the first time to get you back to what you love to do.
Price:
We make sure all your questions are thoroughly answered as we get you our best price possible. Our product specialists are here to help you from the moment you contact us. Our goal is for you to be completely satisfied with the car-buying process. That's why we take our time with every customer to be sure you are getting exactly what you need and want. The only thing left is to figure out where your next adventure will be. Simply put, we leave no stone unturned, and back up our pricing with the Pine Belt Guarantee.
Pine Belt Subaru now offers a Lifetime Engine Warranty. The Lifetime Engine Warranty applies to most pre owned non-commercial vehicles. All used non-commercial vehicles that are less than 15 years old & that have 85,000 miles or less at the time of sale are covered by the Lifetime Engine Warranty. The Lifetime Engine Warranty comes with the selling price of the vehicle at no additional cost!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 8:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 3,102 reviews
May 01, 2020
Customer satisfaction is still here! My experience working with Ryan over the last few weeks and then Daniel yesterday was fantastic. They were both upfront, professional and knowledgabl My experience working with Ryan over the last few weeks and then Daniel yesterday was fantastic. They were both upfront, professional and knowledgable. They were both very helpful and answered all of my questions right away. I would recommend them to anyone looking for a positive car buying experience. And this was mostly over the phone, so imagine working with them in person! Best, Susan More
by Susand26
Employees Worked With
Ryan Concord, Daniel Levine
Helpful May 01, 2020
Mike was great. He has wonderful people skills and is an asset to the dealership. Mike was extremely knowledgeable of the features of my new Forester and most importantly made the buying of my car a pleasu asset to the dealership. Mike was extremely knowledgeable of the features of my new Forester and most importantly made the buying of my car a pleasurable experience More
by Carolyn
Employees Worked With
April 30, 2020
Unhappy with the services by Daniel and Mike. He was nice at first but quickly grew impatient and did not help me find a car. Left me empty handed with nothing but hurt feelings, time wasted, and just an ove at first but quickly grew impatient and did not help me find a car. Left me empty handed with nothing but hurt feelings, time wasted, and just an overall bad experience. Has good intentions but often gets angry very easily and lets personal life interfere with work life. Also, Michael the finance manager was helping out but then the deal went awry yet again. Supposedly there was a price drop on the vehicle I was interested in and now he is saying I don’t get that price because my numbers were “final.” Real nice. That’s what you call selective pricing. He picks the price based on the customer rather than based on the fairness of prices listed on their website. Plus, you don’t see any bad reviews on here because they can pick and choose which reviews to post! So if this one doesn’t make it to the finalists, they clearly manipulated it to not post my review. Do your research and save yourself a headache before going with PineBelt. I had high hopes for them but they let me down because of their pure greed for money. I’m sorry I had to write a bad review cuz I usually try to stay positive but I was very very upset by all this. I wasted 2-3 weeks on this car getting excited for the car but it seems my time was wasted. I will give them 2 stars however, because they were very patient and helped me for several weeks as well. Unfortunately everyone’s time was wasted in this deal and I’m left without a car. Disappointing yes. Expected? Yes:( More
by unhappy_customer
April 30, 2020
Simply Amazing! Yesterday April 29th, 2020 we had the pleasure beginning a new journey with Pine Belt Subaru. I specifically want to recognize Ryan Concord, Rob Dosi Yesterday April 29th, 2020 we had the pleasure beginning a new journey with Pine Belt Subaru. I specifically want to recognize Ryan Concord, Rob Dosil and Geo Padilla who made sure we had an amazing experience. Between their skills, inventory, and knowledge about the cars we had all of our questions answered and received the vehicle we wanted at a very GREAT price. We have purchased several cars and had many different experiences. Pine Belt Subaru is by far the BEST! I smiled the whole way home. If COVID-19 was not happening I would have hugged them all. Giving that we are in a pandemic, the staff expertly worked to prepare all the necessary paper work which aloud us to simply walk in, sign everything, and walk out with our brand NEW car! THANK YOU SO MUCH! More
by laureno051
April 30, 2020
I've worked with Geo Padilla before. On this occasion i was looking for a replacement leased vehicle. Geo is the greatest. Very professional. Very knowledgeable. Answered every question. Very patient with was looking for a replacement leased vehicle. Geo is the greatest. Very professional. Very knowledgeable. Answered every question. Very patient with me. I am not at ease with all the things i need to learn in the virtual world. Geo is THE BEST. More
by mikelt1941
April 29, 2020
Geo was the absolute best salesman I’ve ever dealt with! He was honest and straightforward right from the beginning and through to the end. We had negotiated initially but couldn’t come to equal terms so I He was honest and straightforward right from the beginning and through to the end. We had negotiated initially but couldn’t come to equal terms so I told him that I would wait and see what deals would come around next month. Unbeknownst to me, that seemed to bother him so much that he didn’t stop trying to figure out what he could do to get me in the vehicle I wanted. I went about my business that day and soon he called me and presented an offer to me that I accepted and was in a new vehicle a few hours later! I hope he never leaves Pine Belt Subaru. I wish all salespeople could be as hard working and genuine as Geo! More
by wirenut766
Employees Worked With
April 29, 2020
Mike was great answer all my concerns ... Now I’m trying to convince my husband to get a Subaru ... Iove the way my car drives to convince my husband to get a Subaru ... Iove the way my car drives More
by Ivettemacintosh
Employees Worked With
April 24, 2020
Purchased my new Subaru from home. The process was extremely easy. Ryan and Mike answered any questions in a very timely manner. Highly recommend going through Pine Belt Subaru. extremely easy. Ryan and Mike answered any questions in a very timely manner. Highly recommend going through Pine Belt Subaru. More
by jbarlett21
April 23, 2020
masking my enthusiasm Could not ask for a better experience . Geo went above and beyond. Virtually (literally) a trouble free purchase.. They made a socially distant sal Could not ask for a better experience . Geo went above and beyond. Virtually (literally) a trouble free purchase.. They made a socially distant sale seem like normal. Thank You !!!! More
by tchemris0
Employees Worked With
April 22, 2020
A Return Customer With the professional guidance of Ryan Concord and Dan Levine, the online purchase and home delivery of my second Outback was easier than I thought po With the professional guidance of Ryan Concord and Dan Levine, the online purchase and home delivery of my second Outback was easier than I thought possible. More
by Idanj
Employees Worked With
Ryan Concord, Daniel Levine
