Pine Belt Subaru
Lakewood, NJ
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 8:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Pine Belt and Joe were extremely knowledgeable and helpful. A fantastic dealership and a fantastic car. helpful. A fantastic dealership and a fantastic car. More
I had a very disappointing experience at Pine Belt Subaru. Before visiting the dealership, I had a detailed email thread with one of their sales representatives clearly outlining all portions of th Subaru. Before visiting the dealership, I had a detailed email thread with one of their sales representatives clearly outlining all portions of the deal. We went back and forth to make sure everything was transparent and agreed upon. Based on that communication, I scheduled an appointment and came in expecting a smooth process. When I arrived, I was told the sales rep I had been working with wasn’t there — despite the fact that I had a confirmed appointment. Even worse, no one at the dealership seemed to know anything about my appointment or the deal we had discussed. Another representative stepped in and kept me there for about an hour asking a series of irrelevant questions, even though all the details had already been negotiated via email. After waiting an additional 45 minutes, he returned with information miraculously found and informed me that the deal was “not final” and would now cost an additional $38 per month. I do not like to feel manipulated. I would have appreciated a straightforward answer from the beginning — even if that meant being told there was a mistake and the dealership could not accommodate the deal. Instead, another hour of my time was wasted. After all of that, I was simply told there was nothing they could do and “thank you for stopping by.” This experience felt disorganized, unprofessional, and misleading. If you negotiate terms ahead of time, don’t expect them to be honored when you arrive. I would not recommend Pine Belt Subaru based on my experience. Ilya B. More
Service rep made sure all was taken care of and I was treated very fairly. treated very fairly. More
Best Service EVER! Had no appointment but my car battery wouldn't hold a charge. Had my car towed there and they tested it to make sure it was the battery - it was. Th Had no appointment but my car battery wouldn't hold a charge. Had my car towed there and they tested it to make sure it was the battery - it was. They replaced it and I had the car by 5pm. I was kept informed about my car's progress every step of the way. This wasn't the first time I had an emergency and just brought the car in. I wouldn't go anywhere else. More
My 2016 Crosstrek was and probably is still a great car. I always brought it to PineBelt for service and never had a problem with it except for a starting problem that one of the service managers picked up I always brought it to PineBelt for service and never had a problem with it except for a starting problem that one of the service managers picked up on a test drive with me. I was the problem! The staff all seem to know what they're doing. I knew I was going to stick with Pine Belt when I decided to get a more fuel responsible car. So far I'm enjoying every learning moment with my new Hybrid Crosstrek! More
We have purchased several cars at this dealership. We have never felt pressured to purchase unwanted items. We have never felt pressured to purchase unwanted items. More
Superior service and professional staff. Comfortable waiting room and quick turnaround. Amazingly clean and efficient Comfortable waiting room and quick turnaround. Amazingly clean and efficient More
Showed up with no appointment! Was taken care of expeditiously and in a super friendly manner. Had a free granola bar and a hot chocolate and before I knew it, my freshly washed Was taken care of expeditiously and in a super friendly manner. Had a free granola bar and a hot chocolate and before I knew it, my freshly washed and services car was ready! More
The service department is very thorough and communicates what is found on vehicle. Also, kept me well informed on the progress of my repairs what is found on vehicle. Also, kept me well informed on the progress of my repairs More
Appointment on time car was cleaned at finish of oil change tire rotation. Service personnel were excellent. change tire rotation. Service personnel were excellent. More











