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Planet Ford

Spring, TX

4.5
1,797 Reviews
Planet Ford in Spring, TX has been the No. 1 Ford Dealer in greater Houston/The Woodlands for over 25 years*. We’ve earned multiple award-winning accolades including Ford's highest honors, the Triple Crown & President’s Award, because our top priority is you and total customer satisfaction. Family-owned by Randall, Sherry & Shelby Reed, we believe that good business is all about people. Planet Ford (serving Houston, The Woodlands, Conroe), established in 1997, is a Ford top 100 and is accredited with the Better Business Bureau. *Based on Ford New sales reports Planet Ford, conveniently located on I-45 at the Louetta exit in Spring, proudly serves greater Houston, The Woodlands, Cypress, Aldine, Tomball, and Conroe areas. Established in 1997, Planet is a Top 100 Ford dealer and accredited with the Better Business Bureau, where it currently holds an A+ Rating. Planet Ford has a BIG Selection and BIG Savings. No matter what you're looking for, from a new F-150 or SuperDuty to a Bronco, Mustang, Explorer or Escape, our automotive experts are ready to help you find or order it. Planet Ford also offers Ford Certified Pre-Owned vehicles. When you buy a Ford CPO vehicle, peace of mind comes standard. You receive a full vehicle history report, a 172-point inspection, a comprehensive warranty and roadside assistance. Visit our "Used Inventory" tab to learn how to get more car for your hard-earned money. Planet also offers fleet/commercial sales. Need customization, accessories, service maintenance or repairs, parts (Ford, MotorCraft, Aftermarket), collision/body shop repairs, or fleet/commercial/big truck maintenance or repair? PlanetFord45.com is your one-stop shop for it all!
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20403 I-45

Spring, TX

77388

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Showing 1,797 reviews

April 09, 2019

Better than Excellent Service I stopped by Planet Ford Service after leaving an appointment at another Ford service center that wanted to keep my truck for a week to resolve what I More

by phancock
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Christopher Mutz
Apr 09, 2019 -

Planet Ford responded

Planet Ford in Spring thanks you for taking the time to share your 5-star feedback. We are happy to hear that Chris and our team was able to assist you and you had a great experience. Please let us know if you need anything else.

April 09, 2019

Great buying experience, easy process Terrance was truly amazing and very courteous, professional and straight to the point. Overall experience was very good and efficient. I would recomme More

by AJ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Terrance Chaisson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 09, 2019 -

Planet Ford responded

Thank you for choosing Planet Ford in Spring, we love hearing from our happy customers and are glad our team member Terrance was able to assist you. Please let us know if you need anything else.

April 04, 2019

Exceptional service as usual Handled my recall adjustment most expeditiously. Once again justifying that I drive past a competitor Ford dealership to enjoy the exceptional service More

by Mark0
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Christopher Mutz
Apr 04, 2019 -

Planet Ford responded

Thank you for choosing Planet Ford in Spring! We appreciate you taking the time to provide your great 5-star feedback. We are glad you have continued to have great experiences with our service. Please let us know if you need anything else.

April 03, 2019

10 stars if possible! Our customer service experience was AWESOME! We had the pleasure of working with Ryan and he was extremely patient, kind, and understanding. There was More

by Abe0103
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ryan Adam Dougherty
Apr 04, 2019 -

Planet Ford responded

Congrats on your new Ford Escape from Planet Ford in Spring! We appreciate you giving us your amazing 10-star feedback and are happy to hear that our team member Ryan was able to assist you in your great experience. Please let us know if you need anything else. We are always here to help!

April 03, 2019

"Very Pleased Customer!" POW! Jacoby Garmon got the job done. I told him want I needed, the pay range, and he delivered. He took care of me. Jacoby went above and beyond my expe More

by KLF2611
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jacoby Garmon
Apr 03, 2019 -

Planet Ford responded

Thank you for choosing Planet Ford in Spring! We appreciate you taking the time to share your great feedback, we are happy to hear our team member Jacoby was able to assist you. Please let us know if you need anything else.

April 03, 2019

My Ford experience with Mr Terrence Terrence made my experience a very good one. His expertise, professionalism, and business ethics made in easy to fall in love with Planet Ford. He wa More

by Cord
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Terrance Chaisson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 03, 2019 -

Planet Ford responded

Planet Ford in Spring thanks you for taking the time to share your 5-star feedback, we are happy to hear our team member Terrance was able to assist in your great experience. Please let us know if you need anything else.

April 02, 2019

Best car dealer thanks Terrance for everything you have helped me out with my car and I really appreciate I will soon come to you for my upgrade !! More

by kaylaa
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Terrance Chaisson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 03, 2019 -

Planet Ford responded

Thank you for choosing Planet Ford in Spring! We appreciate you taking the time to share your awesome feedback, we are happy to hear our team member Terrance was able to assist in your great experience. Please let us know if you need anything else.

April 01, 2019

Excelent Service Victor and the Sales Manager was very helpful and we work a deal that fit for both of us. Walked through finanacing and out the door. Great team to wo More

by TDH386
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Victor
Apr 01, 2019 -

Planet Ford responded

Thank you for choosing Planet Ford in Spring! We are happy to hear you had a great experience with our team members. We appreciate you taking the time to leave your awesome feedback. Please let us know if you need anything else.

April 01, 2019

Excellent customer service Terrance provides great customer service. He listens and will do his best to find what you’re looking for!!! I will be back once my equity is better. More

by DeUndria
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Terrance Chaisson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 01, 2019 -

Planet Ford responded

DeUndria, thank you for choosing Planet Ford and sharing your awesome feedback! We are happy to hear our team member Terrance was able to assist you and you had a great experience. Please let us know if you need anything else.

March 30, 2019

Hard worker Terrance has been my go to guy for a vehicle for years. He has always worked so hard and fast to make our purchase a wonderful experience. I would and More

by Mills
Recommend Dealer
Yes
Employees Worked With
Terrance Chaisson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 01, 2019 -

Planet Ford responded

Planet Ford in Spring thanks you for taking the time to leave your great review and we are happy to hear our team member Terrance has been able to assist you in getting the right vehicle. Please let us know if you need anything else.

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