Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Planet Ford
Spring, TX
1,798 Reviews
Planet Ford in Spring, TX has been the No. 1 Ford Dealer in greater Houston/The Woodlands for over 25 years*. We’ve earned multiple award-winning accolades including Ford's highest honors, the Triple Crown & President’s Award, because our top priority is you and total customer satisfaction. Family-owned by Randall, Sherry & Shelby Reed, we believe that good business is all about people. Planet Ford (serving Houston, The Woodlands, Conroe), established in 1997, is a Ford top 100 and is accredited with the Better Business Bureau.
*Based on Ford New sales reports
Planet Ford, conveniently located on I-45 at the Louetta exit in Spring, proudly serves greater Houston, The Woodlands, Cypress, Aldine, Tomball, and Conroe areas. Established in 1997, Planet is a Top 100 Ford dealer and accredited with the Better Business Bureau, where it currently holds an A+ Rating. Planet Ford has a BIG Selection and BIG Savings. No matter what you're looking for, from a new F-150 or SuperDuty to a Bronco, Mustang, Explorer or Escape, our automotive experts are ready to help you find or order it. Planet Ford also offers Ford Certified Pre-Owned vehicles. When you buy a Ford CPO vehicle, peace of mind comes standard. You receive a full vehicle history report, a 172-point inspection, a comprehensive warranty and roadside assistance. Visit our "Used Inventory" tab to learn how to get more car for your hard-earned money.
Planet also offers fleet/commercial sales. Need customization, accessories, service maintenance or repairs, parts (Ford, MotorCraft, Aftermarket), collision/body shop repairs, or fleet/commercial/big truck maintenance or repair? PlanetFord45.com is your one-stop shop for it all!
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday Closed
Service
Monday 6:30 AM - 7:00 PM
Tuesday 6:30 AM - 7:00 PM
Wednesday 6:30 AM - 7:00 PM
Thursday 6:30 AM - 7:00 PM
Friday 6:30 AM - 7:00 PM
Saturday 6:30 AM - 4:00 PM
Sunday Closed
Parts
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 1,798 reviews
April 10, 2019
Happy Customers Jacoby Garmon was heaven sent when it came to buying my new Ford Explorer. Majority of the process was over the phone and everything was exactly as h Jacoby Garmon was heaven sent when it came to buying my new Ford Explorer. Majority of the process was over the phone and everything was exactly as he quoted when I arrived at the dealership. More
by Shanda
Employees Worked With
Jacoby Garmon, Chris Peterpaul
April 09, 2019
Better than Excellent Service I stopped by Planet Ford Service after leaving an appointment at another Ford service center that wanted to keep my truck for a week to resolve what I I stopped by Planet Ford Service after leaving an appointment at another Ford service center that wanted to keep my truck for a week to resolve what I thought should be a simple fix. Chris greeted me and before even scheduling an appointment had a technician take a quick look at my truck and made the electrical repair within a couple of minutes. Thank you Chris and team for getting me back on the road so quickly and painlessly. I really appreciate you going the extra mile! More
by phancock
Employees Worked With
Christopher Mutz
April 09, 2019
Great buying experience, easy process Terrance was truly amazing and very courteous, professional and straight to the point. Overall experience was very good and efficient. I would recomme Terrance was truly amazing and very courteous, professional and straight to the point. Overall experience was very good and efficient. I would recommend Planet ford, the deal was very good to. More
by AJ
Employees Worked With
April 04, 2019
Exceptional service as usual Handled my recall adjustment most expeditiously. Once again justifying that I drive past a competitor Ford dealership to enjoy the exceptional service Handled my recall adjustment most expeditiously. Once again justifying that I drive past a competitor Ford dealership to enjoy the exceptional service at Planet Ford 45. More
by Mark0
Employees Worked With
Christopher Mutz
April 03, 2019
10 stars if possible! Our customer service experience was AWESOME! We had the pleasure of working with Ryan and he was extremely patient, kind, and understanding. There was Our customer service experience was AWESOME! We had the pleasure of working with Ryan and he was extremely patient, kind, and understanding. There was no pressure into buying our new 2019 Ford Escape S. It definitely felt like Ryan cared about us as valued customers and he was able to get us the very best deal possible! We TRULY appreciate Ryan’s honesty and our new addition is everything he said it would be! Thank you Ryan and Planet Ford for making us feel like family. More
by Abe0103
Employees Worked With
Ryan Adam Dougherty
April 03, 2019
"Very Pleased Customer!" POW! Jacoby Garmon got the job done. I told him want I needed, the pay range, and he delivered. He took care of me. Jacoby went above and beyond my expe Jacoby Garmon got the job done. I told him want I needed, the pay range, and he delivered. He took care of me. Jacoby went above and beyond my expectations. Thanks! More
by KLF2611
Employees Worked With
Jacoby Garmon
April 03, 2019
My Ford experience with Mr Terrence Terrence made my experience a very good one. His expertise, professionalism, and business ethics made in easy to fall in love with Planet Ford. He wa Terrence made my experience a very good one. His expertise, professionalism, and business ethics made in easy to fall in love with Planet Ford. He was very polite and seemed so knowledgeable about Ford, that I made a decision to always buy cars from Planet Ford. Because of his pleasant disposition as a car salesman I have recommended family and friends to Planet Ford and would continue to do so. More
by Cord
Employees Worked With
April 02, 2019
Best car dealer thanks Terrance for everything you have helped me out with my car and I really appreciate I will soon come to you for my upgrade !! thanks Terrance for everything you have helped me out with my car and I really appreciate I will soon come to you for my upgrade !! More
by kaylaa
Employees Worked With
April 01, 2019
Excellent customer service Terrance provides great customer service. He listens and will do his best to find what you’re looking for!!! I will be back once my equity is better. Terrance provides great customer service. He listens and will do his best to find what you’re looking for!!! I will be back once my equity is better. ~DeUndria More
by DeUndria
Employees Worked With
April 01, 2019
Excelent Service Victor and the Sales Manager was very helpful and we work a deal that fit for both of us. Walked through finanacing and out the door. Great team to wo Victor and the Sales Manager was very helpful and we work a deal that fit for both of us. Walked through finanacing and out the door. Great team to work with in making the overall experience seem less. More
by TDH386
Employees Worked With
Victor
