Sept. 14 service appointment made a few days prior. Keith, before asking any more questions, wants to send me to Quicklane. I refuse. He reluctantly deals with me. I mention a problem with 110V outlets which he seems to not understand. He finally looks at the mileage and I buy a premium 20 K miles $200 service package. Car is ready late same day. Car is returned dirty, trash inside, settings changed. No oil life sticker, oil life not reset in Ford app., Service points not recorded in Ford app. Suspicion tires were not rotated. Filed a complaint on their website on 9/20, nobody responding. Filed a scathing survey yesterday, nobody responds. Obviously nobody cares. Is it difficult to understand that a customer mistreated by service will NOT be back for a new car?? I won't!