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Planet Ford - Service Center

4.4

214 Lifetime Service Reviews

20403 I-45, Spring, Texas 77388

Contact Information

Appointment Details

Drop off vehicle
Wait for service
Drop off vehicle
Wait for service

Vehicle Information

Please update the areas marked in red.

Latest Reviews

May 29, 2020

"Service Department Was Terrible"

- truetexan

Brought in a Ford Fusion 2012 for service work on an airbag replacement. Made a Tuesday appointment. Wednesday - phone call - sorry not done. Thursday - we'll have it done by early afternoon. Thursday afternoon - we haven't even started it yet. Friday - phone call with Anthony Gagliano get a snooty reply that an appointment was only an appointment to drop off and not a promise of service. Now, Takata would have paid for a rental car. If they had told me they would take to friggin long I would have taken the free rental. Extremely bad service. Bought the car from this location - but I'll never bring it there for service work again. EVER!

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Employees Worked With

Anthony Gagliano

March 31, 2020

"Service advisor was good but the workers forgot to put..."

- Cmomason

Service advisor was good but the workers forgot to put the oil change sticker on my window. They did get me in and out in a timely manner

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Employees Worked With

Wendy

March 26, 2020

"Great Customer Service. Very helpful and informative on..."

- eddjuany

Great Customer Service. Very helpful and informative on all my questions. Thank you during this time of uncertainty. Always reliable and great place to visit. Very clean.

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Employees Worked With

Not listed

Service Center Photos