Planet Ford

Superior personel in an excellent car purchase The dealership has an excellent ambiance of smooth working of personel. Everyone I spoke with had a relaxed moment to talk and to be helpful. Espe The dealership has an excellent ambiance of smooth working of personel. Everyone I spoke with had a relaxed moment to talk and to be helpful. Especially, I was impressed by the sales person we dealt with. In the past, i always felt nervous and on edge buying a vehicle, worried about being taken in. This was a totally different experience. Patrick Huygen was a relaxed, personable gentleman who was concerned to help me to meet my needs in the best way for me. We had difficulties finding out my financial situation and he never appeared to be worried, or hurried, but continued to move ahead with confidence that things would be just fine in the end. For me, the experience was one of making a friend that I could depend on to be there for me, not only for this purchase but for any problems that might come up in the future. As I am a single women in my 80's, It is important not to be pressured but to feel that I can depend on the person to be "'. Patrick was definately "there for me" and I feel that he will continue to be "there for me" through the life of this car and I would predict that he will be there for me when it is time to look at another one. More

Great buying experience and dealership This dealership has great prices and honors them as advertised on the internet and when in stock. I also loved the ambience of this dealership. My sal This dealership has great prices and honors them as advertised on the internet and when in stock. I also loved the ambience of this dealership. My sales person - Laurel Williams - made my buying experience a pleasure and very smooth and painless. Thank you Planet Ford and Laurel! More

Excellent Buying Experience! Originally I wasnt going to buy a truck from a dealership. I was going to pick up something cash from an individual and take my chances. But Laurel Originally I wasnt going to buy a truck from a dealership. I was going to pick up something cash from an individual and take my chances. But Laurel Williams very kindly contacted me to remind me about the white 4X4 F-150 that had caught my eye 2 weeks before. "Richard call it intuition, but I really think this truck is a match for you! You really need to come check it out." It really was what I wanted but I had been turned off by previous buying experiences at dealerships and didnt know if I was ready to do that again. Then Laurel called me to tell me the truck was still there and I should really come give it a look. Something about it told me - I should go check it out. Well Laurel was right. I fell in love with the truck immediately and I knew it was the truck for me. My buying experience was painless and I got my truck at great price. Thank you Laurel Williams ! Thank You Planet Ford! More

Great experience First time buyer here. I have been a customer at Park Cities in Dallas since 2001, so was a bit nervous but Planet was outstanding. Very up front and First time buyer here. I have been a customer at Park Cities in Dallas since 2001, so was a bit nervous but Planet was outstanding. Very up front and truthfull. Enjoyed the process More

Great Experience Great experience throughout the entire process of leasing my new Escape. I have never had an easier experience purchasing a new car! Very friendly and Great experience throughout the entire process of leasing my new Escape. I have never had an easier experience purchasing a new car! Very friendly and helpful sales staff and finance department! More

Easy Fast and Amazing Came in 10 minuets before closing and not one issue about selling me a truck. Looked at 2 different trucks and they put me in the best one for the be Came in 10 minuets before closing and not one issue about selling me a truck. Looked at 2 different trucks and they put me in the best one for the best price. A plus in my book will defentliy buy another vehicle from this dealership and Laurel will be my salesperson from now on. Thank you so very much. More

It was easy. Nobody pressured me. I felt in charge. Jacoby and Lauren were. Ely hospitable and helpful. They took as much time as I needed and answered all of my questions in a pleasant way. I feel t Jacoby and Lauren were. Ely hospitable and helpful. They took as much time as I needed and answered all of my questions in a pleasant way. I feel that if I have further questions they will answer them. More

Best Experiance I have bought many cars in my lifetime and this was by far the best experiance I have ever had. Met Keyvon out in the lot by chance and started talkin I have bought many cars in my lifetime and this was by far the best experiance I have ever had. Met Keyvon out in the lot by chance and started talking. He knows his vehicles and is not your typical salesman. After he answered all my questions I had to ask him for his card. He is a great asset to the Planet Team and I would reccomend him to anyone interested in buying a vehicle. Go see Keyvon you won’t be dissapointed! Lauren Forgie is just as awesome! More

Exeptional Awesome they were nice respecful I enjoy this place feels like home I will recommend this dealer to my friends and family so they can come to purchas Awesome they were nice respecful I enjoy this place feels like home I will recommend this dealer to my friends and family so they can come to purchase a car More

Great experience Jacoby was fantastic to deal with, very smooth transaction and painless expierence. David was also fantastic to work with in finance. Look forward to Jacoby was fantastic to deal with, very smooth transaction and painless expierence. David was also fantastic to work with in finance. Look forward to future purchases! More