Planet Ford

Will Purchase Again This Year We had been looking for a New Ford Explorer. Originally we tried to shop locally but could not get exactly what we wanted so we made the trip to Plane We had been looking for a New Ford Explorer. Originally we tried to shop locally but could not get exactly what we wanted so we made the trip to Planet Ford in Spring, TX. I spoke with Trish on the phone before we left home to confirm their inventory we found online. Trish was very helpful and answered all my questions. She scheduled us to meet with Jacoby that afternoon. When we arrived, we were greeted at the door and we're seated out of the heat until our sales rep could get with us. Jacoby, very quickly met with us and advised we would be working with Ryan as he was still with another customer. Ryan was very nice and walked us to their huge inventory of Explorers. Ryan went over all of the details and showed us all of the bells and whistles the new models offered. After our test drive we had our minds set on one in particular. We went inside where we discussed price and trade. Unfortunately we were not offered for our trade what we were offered at a local for dealer but we still came to an agreement. Soon after, Finance was ready for us and we met with Ben Diblasio. Here is where we were blown away by exceptional service. Ben has to be the greatest individual we have ever dealt with when purchasing a vehicle. I WILL buy another vehicle from Planet Ford because of Ben. He found us an awesome rate, was very understanding of what we wanted / didn't want and made our purchase easier than ever. He really went out of his way to look for us the best options and was very friendly. He also took time to help entertain our impatient toddler. I can't praise enough how awesome Ben was to our family. After all the paperwork was finalized, we were brought outside to our new Explorer fully detailed and filled up ready to go. Ryan helped us move our items from our trade and also helped install our toddlers car seat. I can't wait to buy from Planet Ford again. Keep up the great work. More

Great sales rep. We had a good experience buying a new car this time ,. This will be our first American car since we are an avid fan of Toyota cars. We had a good experience buying a new car this time ,. This will be our first American car since we are an avid fan of Toyota cars. More

went for a GMC and came home with a Ford we left the house July 4th and set out to go buy a GMC pickup - we passed Planet Ford and decided to stop in to have a look - needless to say, we boug we left the house July 4th and set out to go buy a GMC pickup - we passed Planet Ford and decided to stop in to have a look - needless to say, we bought a Ford F-150 XLT Sport - and very glad we did! - this truck is beautiful, powerful, drives well, and is surprisingly roomy in the back seat - our salesman, Bill Lynch, is a great guy, easy to work with, patient, and very knowledgeable about their vehicles - we would recommend Planet Ford to any of our friends or neighbors More

Best car buying experience - ever.. Best vehicle purchase experience I have had. Been buying cars in Houston since 1980 from a number of different dealerships. Loving my Ford Fusion Hy Best vehicle purchase experience I have had. Been buying cars in Houston since 1980 from a number of different dealerships. Loving my Ford Fusion Hybrid. No longer driving 3-series BMW's..... More

Good experience Price was as advertised. No pressure salesmen who were friendly and helpful. Long drive but it was worth it. Only negative is this review. Shouldnt re Price was as advertised. No pressure salesmen who were friendly and helpful. Long drive but it was worth it. Only negative is this review. Shouldnt require a min. of words. More

EXCELLENT!!! Our experience buying our new truck in Planet Ford was easy and fast. Sales people are very professional. Definitely, we will continue visiting Pkanet Our experience buying our new truck in Planet Ford was easy and fast. Sales people are very professional. Definitely, we will continue visiting Pkanet Ford. We recommend Planet Ford because there is not other dealer like it. Thank you Planet Ford More

Car Buying Made Easy!! This dealership is onto something. My experience was surprisingly easy and positive with none of the typical annoying stuff you can find at other dea This dealership is onto something. My experience was surprisingly easy and positive with none of the typical annoying stuff you can find at other dealerships. Adam Chernosky made it as easy as it gets. Because I new the exact make, model and color vehicle I wanted, I simply wanted to get in and out with no hassle and minimal time. Adam u deed today this and did everything humanly possible to make my experience a positive one. Before I even arrived at the dealership we discussed my needs and he got it right away. Upon arriving it was all set up. My new 2016 Ford Fusion Hydrid was waiting outside the office. Adam met me, took me for a test drive, thoroughly answered questions about the vehicle, and the process and before long we had a deal. I signed the deal within a couple hours. It wasn't done there. After signing, Adam took me through every feature of my new vehicle and made sure I was pleased with my purchase, I've never had this service in the detail form he provided. Even after I drove off, within a couple hours he was checking in to make sure I was enjoying my vehicle. For some it may sound like over kill but I call it attention to detail and just what this customer needed. Ask for Adam Chernoski, you can't go wrong, great service!! More

Smooth purchase Returning customer...able to work out a deal to trade our car in. From the beginning Ryan helped us feel comfortable. I hate the process of buying a Returning customer...able to work out a deal to trade our car in. From the beginning Ryan helped us feel comfortable. I hate the process of buying a new vehicle and the time it takes, but at Planet Ford Spring we were treated right and explained everything from the get go. Will return when needing and new vehicle and will recommend to my friends and family. More

Love our Ford Fusion We had a great experience while purchasing a 2016 Fusion vehicle at this location, our sales rep, Adam Chernosky treated us with respect and like we w We had a great experience while purchasing a 2016 Fusion vehicle at this location, our sales rep, Adam Chernosky treated us with respect and like we were the only ones in the place. Adam was professional and low key, answered questions I had, responded to emails in a timely manner and phone calls and didn't try any pressure sales techniques experienced at other dealerships. He answered our questions before we went to see him, and not just try to get us into the dealership. He didn't try to pressure us into buying a car when we were clear that we were just doing research. Once we visited with him we ended up with a new vehicle that we are thoroughly enjoying!! -. If you’re going to buy a vehicle, Please pick Planet Ford an talk to Adam! More

Great customer service . Quick, team effort, friendly environment. Had a great experience with planet Ford. Everyone participated in working together as a team. Everyone cou . Quick, team effort, friendly environment. Had a great experience with planet Ford. Everyone participated in working together as a team. Everyone could answer all questions. I would recommend this dealership. I love my new car. Thank you carlose and everyone who helped More