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Planet Ford
Spring, TX
1,797 Reviews
Planet Ford in Spring, TX has been the No. 1 Ford Dealer in greater Houston/The Woodlands for over 25 years*. We’ve earned multiple award-winning accolades including Ford's highest honors, the Triple Crown & President’s Award, because our top priority is you and total customer satisfaction. Family-owned by Randall, Sherry & Shelby Reed, we believe that good business is all about people. Planet Ford (serving Houston, The Woodlands, Conroe), established in 1997, is a Ford top 100 and is accredited with the Better Business Bureau.
*Based on Ford New sales reports
Planet Ford, conveniently located on I-45 at the Louetta exit in Spring, proudly serves greater Houston, The Woodlands, Cypress, Aldine, Tomball, and Conroe areas. Established in 1997, Planet is a Top 100 Ford dealer and accredited with the Better Business Bureau, where it currently holds an A+ Rating. Planet Ford has a BIG Selection and BIG Savings. No matter what you're looking for, from a new F-150 or SuperDuty to a Bronco, Mustang, Explorer or Escape, our automotive experts are ready to help you find or order it. Planet Ford also offers Ford Certified Pre-Owned vehicles. When you buy a Ford CPO vehicle, peace of mind comes standard. You receive a full vehicle history report, a 172-point inspection, a comprehensive warranty and roadside assistance. Visit our "Used Inventory" tab to learn how to get more car for your hard-earned money.
Planet also offers fleet/commercial sales. Need customization, accessories, service maintenance or repairs, parts (Ford, MotorCraft, Aftermarket), collision/body shop repairs, or fleet/commercial/big truck maintenance or repair? PlanetFord45.com is your one-stop shop for it all!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday Closed
Service
Monday 6:30 AM - 7:00 PM
Tuesday 6:30 AM - 7:00 PM
Wednesday 6:30 AM - 7:00 PM
Thursday 6:30 AM - 7:00 PM
Friday 6:30 AM - 7:00 PM
Saturday 6:30 AM - 4:00 PM
Sunday Closed
Parts
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday Closed
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Showing 1,797 reviews
March 06, 2015
Fantastic Experience! First and foremost my salesman was top-notch! Noel Prout literally gave me an unbeatable price for the exact vehicle I wanted. (After he quoted me a p First and foremost my salesman was top-notch! Noel Prout literally gave me an unbeatable price for the exact vehicle I wanted. (After he quoted me a price, I called all dealerships around trying to find who could give me a better price) A bit of a back story: I had a very particular request for a vehicle (basically Ford Fusion SE with the luxury pack with none of the extras of the luxury pack, just the leather seats.) Anyways, I wanted a car that no dealership in the area had (and to my knowledge didn't really exist). Noel went and fought for me, he looked everywhere for the perfect car just to earn my business. When he finally did find the car he got it from a dealership about 2 hours away; to add to this, it wasn't a "sister dealership" so he had to buy it from their inventory rather than trade cars. Not only did Noel offer me the vehicle for no extra cost than what he got it for but he also arranged that the car be there when my wife and I were going to look (before we had 100% decided to get it) again just to go above and beyond the call of service. My finance manager, David Sherman, was also amazing in trying to get us the best deals and coverages to the point where he even pointed me to various other finance sources (usaa, bank of america, etc) as opposed to just Ford. Our customer relations associate, Bianca Arbelo, was also very friendly and thorough and walking us through our car's features and the next steps we would be taking (for tax, title, loan, etc.) Long story short: great price, great service, everything we wanted and more. More
by pauldavis92
Employees Worked With
Noel Prout, David Sherman, Bianca Arbeleo
March 05, 2015
Excellent as usual! I have been a long time customer of the Planet Ford I45 location. I continue to have my expectations exceeded every time I buy a new or used car. Serv I have been a long time customer of the Planet Ford I45 location. I continue to have my expectations exceeded every time I buy a new or used car. Service beyond approach. More
by Whoop95
Employees Worked With
Aaron Smith and Patrick Huygen
March 05, 2015
F150 4X4 Purchase - September 2014 Can't say enough about the level of service I received from my trip to Planet Ford in Spring, TX. Aaron Smith and his team were efficient, friendly a Can't say enough about the level of service I received from my trip to Planet Ford in Spring, TX. Aaron Smith and his team were efficient, friendly and informative. Since my purchase I have sent multiple referrals their way. Can guarantee that my next truck will be purchased from these guys. More
by MikeB1972
Employees Worked With
Aaron Smith
March 05, 2015
Feel like a celebrity unbeatable commitment to service from the purchase to the maintenance! Purchased six vehicles in two years and every time I have been treated as if unbeatable commitment to service from the purchase to the maintenance! Purchased six vehicles in two years and every time I have been treated as if I owned planet ford my self. You've made a mistake if you go somewhere else. More
by Brent kelly
Employees Worked With
Aron smith
February 03, 2015
Experience My experience was nothing short of amazing I wouldn't hesitate to send anyone their way. THEY ARE THE BEST, if you are looking for a car choose Planet My experience was nothing short of amazing I wouldn't hesitate to send anyone their way. THEY ARE THE BEST, if you are looking for a car choose Planet Ford. More
by kierasbrown
Employees Worked With
David Mena, Michael Murfin
December 10, 2014
Made it happen. I came in to look at a SuperDuty, not really expecting to buy the truck that night, but they gave me such a great deal that I left with a new truck. I came in to look at a SuperDuty, not really expecting to buy the truck that night, but they gave me such a great deal that I left with a new truck. I came in and before even getting to the showroom door, the saleman, Daniel Stevens greeted me and asked if I needed any help, I told him what I was looking for, and he walked with me out to the big yard where all the trucks are kept and helped me find the exact one I was looking for. Unfortunately, the truck I came to see was not there, Daniel then started searching their inventory and found one that just came in and wasnt even listed yet, it was better than the one I came for originally. He asked if I was interested, and proceeded to get the offer going. I almost walked away because the deal was a little bit over what I was looing for, Daniel got the manager and they asked what I wanted, I told them and in 5 mins they came back with exactly everything I asked for, I bought the truck that night. The salesman was knowledgable, ansd the service prompt considering it was a big sale and it was packed. I have bought 3 new cars in 3 years, and this was my first Ford, and was the best experience I have had yet. Im still pressuring my dad to go back and look at a F-150. More
by Kylegf1
Employees Worked With
Daniel Stevens
December 08, 2014
A challenge I presented a rather difficult situation credit wise and Planet Ford came thru. Got me in the car I wanted without hassle and worry. Kudos to these I presented a rather difficult situation credit wise and Planet Ford came thru. Got me in the car I wanted without hassle and worry. Kudos to these guys. More
by Cjorden1062
Employees Worked With
Noel Proul R Stewart and Miguel Ochoa
December 06, 2014
Planet Ford is awesome I went in thinking their was no way I would get approved and Patrick Huygen went above and beyond to get the deal done. I am truly grateful for Planet I went in thinking their was no way I would get approved and Patrick Huygen went above and beyond to get the deal done. I am truly grateful for Planet Ford and Patrick. Not only did they give me an exceptional price, they worked with me on getting my extended and to top it off the over all experience was truly exceptional. Class act employees all the way around. I will admit, I was hesitant to go into the dealership due to a negative experience at a different dealership (not Planet Ford) and Patrick changed my mind from the get-go. This dealership and its sales team comes second to none! More
by imwhoonior2000
Employees Worked With
Patrick Huygen
December 04, 2014
2014 F150 King Ranch Purchase Overall experience with Planet Ford 45 was great. Exchanged several emails with the sales person (Bill Lynch) and received a "out the door" price for Overall experience with Planet Ford 45 was great. Exchanged several emails with the sales person (Bill Lynch) and received a "out the door" price for the particular F150 that I was interested in purchasing. Arrived at the dealership and was greeted in the parking lot by another friendly sales person who quickly connected me with Bill. We completed a test drive of the vehicle and then proceeded to complete the credit application, finance paperwork, and final delivery of the vehicle. The dealership even went above and beyond customer service by assisting me with dropping off the rental car that I arrived at the dealership in. It was a pleasure to do business with Planet Ford 45 More
by gfvillano
Employees Worked With
Bill Lynch
November 22, 2014
F350 Purchase Staff response and willingness to find the vehicle equipped to my specifications was exceptional. Vehicle was not in local inventory but similar base Staff response and willingness to find the vehicle equipped to my specifications was exceptional. Vehicle was not in local inventory but similar base was located, picked up, after market items added, and ready for delivery in less than 10 days from initial contact. More
by linerunner
Employees Worked With
John Richie, Joe Tazioli
