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Planet Ford

Spring, TX

4.5
1,797 Reviews
Planet Ford in Spring, TX has been the No. 1 Ford Dealer in greater Houston/The Woodlands for over 25 years*. We’ve earned multiple award-winning accolades including Ford's highest honors, the Triple Crown & President’s Award, because our top priority is you and total customer satisfaction. Family-owned by Randall, Sherry & Shelby Reed, we believe that good business is all about people. Planet Ford (serving Houston, The Woodlands, Conroe), established in 1997, is a Ford top 100 and is accredited with the Better Business Bureau. *Based on Ford New sales reports Planet Ford, conveniently located on I-45 at the Louetta exit in Spring, proudly serves greater Houston, The Woodlands, Cypress, Aldine, Tomball, and Conroe areas. Established in 1997, Planet is a Top 100 Ford dealer and accredited with the Better Business Bureau, where it currently holds an A+ Rating. Planet Ford has a BIG Selection and BIG Savings. No matter what you're looking for, from a new F-150 or SuperDuty to a Bronco, Mustang, Explorer or Escape, our automotive experts are ready to help you find or order it. Planet Ford also offers Ford Certified Pre-Owned vehicles. When you buy a Ford CPO vehicle, peace of mind comes standard. You receive a full vehicle history report, a 172-point inspection, a comprehensive warranty and roadside assistance. Visit our "Used Inventory" tab to learn how to get more car for your hard-earned money. Planet also offers fleet/commercial sales. Need customization, accessories, service maintenance or repairs, parts (Ford, MotorCraft, Aftermarket), collision/body shop repairs, or fleet/commercial/big truck maintenance or repair? PlanetFord45.com is your one-stop shop for it all!
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20403 I-45

Spring, TX

77388

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Showing 1,797 reviews

November 15, 2014

Excellent Purchase Experience I went out trying to get a new truck and this dealership is one of two closest ones. I was very satisfied with the experience at the dealership. The s More

by kleintrucker
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alex Chavarria
October 16, 2014

Best purchase experience!!! Planet Ford in Spring, TX is the only dealership I will buy a car from. I have purchased several new cars from Planet Ford and I have always had an e More

by Zeus2012
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Patrick Huygen
October 15, 2014

The worst dealership in the Houston Area This is our second time of going to the dealership. Our first trip we were there 3 hours and were told the cost of two different vehicles. We decide More

by Terrible Dealership
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
no idea
July 12, 2014

This is my First and Last. I will Never buy a Ford again!!! Buying Experience: Was the worst, Vehicle was delivered dirty and spots on the body and windows. Vehicle odometer was 2000 miles higher. Collision More

by iLoveTrux
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
None
Sep 15, 2014 -

Planet Ford responded

At Planet Ford, we pride ourselves on our award-winning service and providing total customer satisfaction. If you would provide more information and a way to contact you, we would like to try to assist you as best we can. We look forward to hearing from you and helping you further with this matter. Planet Ford

March 28, 2014

John Ryan and Planet Ford are EXCEPTIONAL! My salesman was John Ryan. I can't say enough good things about him and Planet Ford! Absolutely the best dealership around. John truly cares and does More

by 1976
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Ryan
Aug 21, 2014 -

Planet Ford responded

Thank you very much for taking time to share your wonderful feedback. We greatly appreciate it. We are thrilled you had such a good experience. Please let us know if we can help you down the road! ~ Planet Ford in Spring Team

November 26, 2013

Where do we start? The sales process was cumbersome and way too long (should have walked away when my gut was screaming at me). We arrived at the dealer at 10AM on September 2, 2013. We had lunch for 1 h More

by alicha214
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Shawn Burns, Charlie Mutt, Brad Stapp
November 10, 2013

I had a bad complaint. I am retracting it now. I emailed the BBB and Planet ford spring is taking care of all my issues. They are treating me right now and I'm pleased. So now I would recommend this deale More

by Home Health Nurse
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jason Sampson and steven
October 05, 2013

I would really like to give this dealership a better rating because I've met some great staff there. They are typically friendly and ready to help. I will say that it seems that the service was much bet More

by AnnoyedandFrustrated
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Way too many
June 09, 2013

I went into this dealer, down payment in hand, ready to buy. After 4 visits to the dealership and no paperwork on pricing being shown to me, I found myself in front of a finance manager that was ready for More

by Kizzy04
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
somebody de la garza
May 02, 2013

I went into Planet- I-45 to do a trade-in Buy on a new Truck, after a few emails with a salesperson and getting reassurance from him that they could get me the deal I needed as I was about 2 hours away, h More

by justmejds1964
Customer Service
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Charles Prince
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