Planet Ford

The service dept is horrible. Wanted to charge me $829 for a job that my mechanic fixed for $20. People are rude and don't keep there word. for a job that my mechanic fixed for $20. People are rude and don't keep there word. More

Planet Ford has the friendliest employees. Thanks to Jaycee and Brian I was able to purchase the the Fusion I wanted. They are the best. Jaycee and Brian I was able to purchase the the Fusion I wanted. They are the best. More

Awesome experience all around! The team takes something everyone dreads doing and makes it as painless as possible. We felt so well taken care of through the entire process! everyone dreads doing and makes it as painless as possible. We felt so well taken care of through the entire process! More

Best deal in town. Colton is superb in helping us get through our deal with the truck. He is the definition of great customer service. Lauren Forgie internet director also assisted us in finding our tru through our deal with the truck. He is the definition of great customer service. Lauren Forgie internet director also assisted us in finding our truck. Thank you both so much. More

He delivered the best of the product with not pressure, providing great guidance and suggestions, even few weeks laters of the sales transaction he gave us full support on some concerns. Pretty decent busi providing great guidance and suggestions, even few weeks laters of the sales transaction he gave us full support on some concerns. Pretty decent business enviroment at all. More

Sales manager (Eddie Fulton) was extremely helpful and helped with entire process from purchase, service, detail, and arrange auto transport to have vehicle shipped to me since I purchased it over the pho helped with entire process from purchase, service, detail, and arrange auto transport to have vehicle shipped to me since I purchased it over the phone from first seeing it online. More

Sept. 14 service appointment made a few days prior. Keith, before asking any more questions, wants to send me to Quicklane. I refuse. He reluctantly deals with me. I mention a problem with 110V outlets Keith, before asking any more questions, wants to send me to Quicklane. I refuse. He reluctantly deals with me. I mention a problem with 110V outlets which he seems to not understand. He finally looks at the mileage and I buy a premium 20 K miles $200 service package. Car is ready late same day. Car is returned dirty, trash inside, settings changed. No oil life sticker, oil life not reset in Ford app., Service points not recorded in Ford app. Suspicion tires were not rotated. Filed a complaint on their website on 9/20, nobody responding. Filed a scathing survey yesterday, nobody responds. Obviously nobody cares. Is it difficult to understand that a customer mistreated by service will NOT be back for a new car?? I won't! Mario Cassier More

Very pleasant experience. Got in and got out in a couple of hours and everyone was friendly and knowledgeable. Can’t wait to buy next car at planet ford! of hours and everyone was friendly and knowledgeable. Can’t wait to buy next car at planet ford! More

In and out in about 2 hours found exactly what I asked for. Rudy let me drive the truck and didn’t talk my ear off which I appreciated. 10/10 would recommend. for. Rudy let me drive the truck and didn’t talk my ear off which I appreciated. 10/10 would recommend. More

Another great experience at planet ford. I came to upgrade my truck i purchased last year from Terrance and he helped me pick out another beautiful truck. Definitely will be coming back when I need an upgrade my truck i purchased last year from Terrance and he helped me pick out another beautiful truck. Definitely will be coming back when I need another upgrade. More