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Planet Ford

Spring, TX

4.5
1,797 Reviews
Planet Ford in Spring, TX has been the No. 1 Ford Dealer in greater Houston/The Woodlands for over 25 years*. We’ve earned multiple award-winning accolades including Ford's highest honors, the Triple Crown & President’s Award, because our top priority is you and total customer satisfaction. Family-owned by Randall, Sherry & Shelby Reed, we believe that good business is all about people. Planet Ford (serving Houston, The Woodlands, Conroe), established in 1997, is a Ford top 100 and is accredited with the Better Business Bureau. *Based on Ford New sales reports Planet Ford, conveniently located on I-45 at the Louetta exit in Spring, proudly serves greater Houston, The Woodlands, Cypress, Aldine, Tomball, and Conroe areas. Established in 1997, Planet is a Top 100 Ford dealer and accredited with the Better Business Bureau, where it currently holds an A+ Rating. Planet Ford has a BIG Selection and BIG Savings. No matter what you're looking for, from a new F-150 or SuperDuty to a Bronco, Mustang, Explorer or Escape, our automotive experts are ready to help you find or order it. Planet Ford also offers Ford Certified Pre-Owned vehicles. When you buy a Ford CPO vehicle, peace of mind comes standard. You receive a full vehicle history report, a 172-point inspection, a comprehensive warranty and roadside assistance. Visit our "Used Inventory" tab to learn how to get more car for your hard-earned money. Planet also offers fleet/commercial sales. Need customization, accessories, service maintenance or repairs, parts (Ford, MotorCraft, Aftermarket), collision/body shop repairs, or fleet/commercial/big truck maintenance or repair? PlanetFord45.com is your one-stop shop for it all!
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20403 I-45

Spring, TX

77388

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Showing 1,797 reviews

March 25, 2020

We wanted to trade up from my wife's fusion and We wanted to trade up from my wife's fusion and ultimately chose the 2020 edge to replace it ,William Ballard helped pick one out for us and made sur More

by chrisdean
Recommend Dealer
Yes
Employees Worked With
William Ballard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Andrew Risner
May 18, 2020 -

Planet Ford responded

Congratulations on your family's new Ford Edge! We love reading A++ feedback. Should you need anything down the road, please let us know.

March 25, 2020

I came in for a recall for my Ford Explorer. Monique was courteous and professional from the time I inquired about the service all the way through the repair and completed work. I was satisfied More

by greggb
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Employees Worked With
Monique at sales/service
Apr 21, 2020 -

Planet Ford responded

Hello Greg, your review is wonderful and we thank you for letting us know you had a great visit. Your stars show only one star, so we do want to make sure you are truly satisfied, we would greatly appreciate you updating the number of stars. Thank you!

March 24, 2020

I enjoyed my experience at Planet Ford. I had a lease that expired and needed to get into a new Ford F-150. Fransico my car sales representative was very helpful I explained my need and why I chose the F More

by Badfng
Recommend Dealer
Yes
Employees Worked With
Francisco Hernandez
May 18, 2020 -

Planet Ford responded

Congrats on your new Ford F-150. We thank you for choosing Planet Ford in Spring. If you need anything down the road, we are here to help!

March 24, 2020

Our sales rep William Ballard was great at making us feel appreciated and at ease through the process of buying our new 2019 f-150. More

by Thepritchards0812
Recommend Dealer
Yes
Employees Worked With
William Ballard
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 18, 2020 -

Planet Ford responded

Congratulations on your new Ford truck! Thank you for choosing Planet Ford in Spring. We appreciate you letting us know William and our team made the experience easy and enjoyable, Enjoy your F-150!

March 22, 2020

Oil change Everything was done satisfactory on this visit. Everyone was friendly and professional. I was there early and the wait time was minimal. Thank you Pla More

by Boone
Customer Service
Recommend Dealer
Yes
Employees Worked With
Patrick Huygen
Mar 24, 2020 -

Planet Ford responded

Thank you for choosing Planet Ford in Spring for your service needs. We appreciate the opportunity to earn your business and are happy to read you were satisfied. Please let us know if we can ever be of additional automotive assistance.

March 19, 2020

I would highly recommend Planet Ford in Spring, TX to my family and friends. The customer service and facilities is awesome! Monique was absolutely the best! My experience was a very pleasurable one. More

by Precious 05
Recommend Dealer
Yes
Employees Worked With
Monique Parks Lewis
Mar 20, 2020 -

Planet Ford responded

Your recommendation is the highest praise we could hope for. We thank you for choosing Planet Ford and taking the time to share your glowing five-star review. Do let us know if you need any additional automotive assistance.

March 19, 2020

My wife and I had a great experience. Excellent customer service from Jordan Byers, Joe Tazioli, David Sherman, and DeShawn Allen. I bought my first Ford truck from Planet Ford ten years ago. I bought this More

by sean_gallagher
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joe Tazioli & David Sherman, Deshawn Allen, Jordan Byers
Mar 20, 2020 -

Planet Ford responded

Sean, thank you for choosing us 10 years ago and choosing us again! We thank you for your kind review and for letting us know our team at Planet Ford in Spring did a great job and provided excellent customer service. Should you need anything down the road, we are always here to help!

March 19, 2020

Your team at Planet Ford work great together for customers. Planet Ford had the best line and verity of trucks, and Sales, Finance and Document departments work great as team. Costumer care, courteousness and p More

by willsma7
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
George Papios
Mar 20, 2020 -

Planet Ford responded

Thank. you for the five-star feedback about your visit to Planet Ford. We always strive to provide a great selection and customer service. Should you need anything additional, please let us know.

March 19, 2020

All the people that were helping me where great but O’Neal Baptiste was the one that really help me if it wasn’t for him doing such a good job he really knows how to deal with people More

by Daleyolanda
Recommend Dealer
Yes
Employees Worked With
Oneal Baptiste
Mar 20, 2020 -

Planet Ford responded

What a great review. Thank you for letting us know that you had a good experience and Oneal our team were really helpful during your visit to Planet Ford in Spring. We appreciate your taking the time to share your feedback. Should you need anything additional, we're here to help.

March 19, 2020

Great deal, great service Outstanding service by William Ballard and the whole Planet Ford team. Overall, a very favorable experience, and I would recommend this dealer to oth More

by migwrist
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
William Ballard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 20, 2020 -

Planet Ford responded

What an outstanding review. Thank you for choosing Planet Ford and sharing your feedback. We are pleased to read that William and our whole team provided outstanding service.

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