Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Planet Ford
Spring, TX
1,797 Reviews
Planet Ford in Spring, TX has been the No. 1 Ford Dealer in greater Houston/The Woodlands for over 25 years*. We’ve earned multiple award-winning accolades including Ford's highest honors, the Triple Crown & President’s Award, because our top priority is you and total customer satisfaction. Family-owned by Randall, Sherry & Shelby Reed, we believe that good business is all about people. Planet Ford (serving Houston, The Woodlands, Conroe), established in 1997, is a Ford top 100 and is accredited with the Better Business Bureau.
*Based on Ford New sales reports
Planet Ford, conveniently located on I-45 at the Louetta exit in Spring, proudly serves greater Houston, The Woodlands, Cypress, Aldine, Tomball, and Conroe areas. Established in 1997, Planet is a Top 100 Ford dealer and accredited with the Better Business Bureau, where it currently holds an A+ Rating. Planet Ford has a BIG Selection and BIG Savings. No matter what you're looking for, from a new F-150 or SuperDuty to a Bronco, Mustang, Explorer or Escape, our automotive experts are ready to help you find or order it. Planet Ford also offers Ford Certified Pre-Owned vehicles. When you buy a Ford CPO vehicle, peace of mind comes standard. You receive a full vehicle history report, a 172-point inspection, a comprehensive warranty and roadside assistance. Visit our "Used Inventory" tab to learn how to get more car for your hard-earned money.
Planet also offers fleet/commercial sales. Need customization, accessories, service maintenance or repairs, parts (Ford, MotorCraft, Aftermarket), collision/body shop repairs, or fleet/commercial/big truck maintenance or repair? PlanetFord45.com is your one-stop shop for it all!
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday Closed
Service
Monday 6:30 AM - 7:00 PM
Tuesday 6:30 AM - 7:00 PM
Wednesday 6:30 AM - 7:00 PM
Thursday 6:30 AM - 7:00 PM
Friday 6:30 AM - 7:00 PM
Saturday 6:30 AM - 4:00 PM
Sunday Closed
Parts
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 1,797 reviews
March 06, 2020
Friendly people,KnowledgeableGreat help to make me Friendly people, Knowledgeable Great help to make me understand everything they answered all my questions Helped me try to get the truck that I ne Friendly people, Knowledgeable Great help to make me understand everything they answered all my questions Helped me try to get the truck that I needed. It was a good experience working with the people very clean More
by mgorski
Employees Worked With
Chad, Jennings , Christopher Mutz
March 06, 2020
My visit and purchase of the 2019 Ram was exceptional. Sales Manager Ron Stewart is a genuine credit to the Planet Ford dealership. Good representative of how a business should be managed. Thank you Mr Sales Manager Ron Stewart is a genuine credit to the Planet Ford dealership. Good representative of how a business should be managed. Thank you Mr. Stewart. More
by woodsawbs
Employees Worked With
Robert Bond, Myles Arceneaux
March 06, 2020
William Ballard was my salesperson and he was extremely helpful and knowledgeable about the vehicles and he worked very hard to get me in a vehicle that would fulfill my needs. I highly recommend going to helpful and knowledgeable about the vehicles and he worked very hard to get me in a vehicle that would fulfill my needs. I highly recommend going to Planet Ford in Spring, Tex. They will take very good care of you. More
by wgloriawilson
Employees Worked With
March 05, 2020
Great place to purchase my truck thank you Charles Great place to purchase my truck thank you Charles Prince! Hope to come Back in a couple of years to make another purchase and you give me a great Great place to purchase my truck thank you Charles Prince! Hope to come Back in a couple of years to make another purchase and you give me a great deal! More
by Marisa3676
Employees Worked With
D'Anthonie Daily
March 04, 2020
Service Visit Had a service visit for an oil change and tire rotation. Wendy remembered me from my last visit and she checked me swiftly. Everything took about an Had a service visit for an oil change and tire rotation. Wendy remembered me from my last visit and she checked me swiftly. Everything took about an hour. The waiting room is nice and comfortable. They offer snacks and drinks while you wait...a nice touch. When my vehicle was complete, Wendy texted me and checked me out quickly. Very professional. I have experienced other dealerships and I can say this is the nicest of all...the people, the buildings...first class all the way. Thank you. More
by TAH
Employees Worked With
Wendy
March 04, 2020
I liked the car, but the service is terrible. The vehicle was serviced and then we left town. Found out the oil was leaking due to the service people didn't tighten the cap. Second time it was s The vehicle was serviced and then we left town. Found out the oil was leaking due to the service people didn't tighten the cap. Second time it was serviced, it was leaking again. Took it back and was told that there was a possible coolant leak. That department was backed up 6 to 8 weeks. That is a RED FLAG. So many defective cars. We were offered a loaner, but our car was going to be out of commission for that many weeks or more. We bought a new car from someone else. The car was always serviced at Planet Lincoln, because we bought a service policy. We never saw the same people. We never got to know anyone. More
by sah0848
Employees Worked With
All new people every time we visited.
March 04, 2020
They have the inventory, resources and personnel to help you every step of the way. Ask for Luis Castaneda in sales. Luis will take good care of you. you every step of the way. Ask for Luis Castaneda in sales. Luis will take good care of you. More
by Gator
Employees Worked With
March 04, 2020
New Truck Purchase Had a great experience! Luis Castaneda and the rest of the team took great care of me. Would recommend Planet Ford to friends and family. Had a great experience! Luis Castaneda and the rest of the team took great care of me. Would recommend Planet Ford to friends and family. More
by Craig
March 04, 2020
Called to see if the vehicle was still available. Talked with Leo! Showed up looked the truck over and decided to go for a test drive. Although used the dealer had fixed the little things that would have be with Leo! Showed up looked the truck over and decided to go for a test drive. Although used the dealer had fixed the little things that would have been wrong and presented a great car. Staff was very nice and helpful! I will definitely bring my business back to this auto group next time I am looking for a vehicle! Easy people to deal with and all cars new and used are priced right! More
by Jdcrop1
Employees Worked With
Leonardo Gutierrez
March 04, 2020
Stay Away From this dealership! Stay away, This place does not care about the customer or a quality product or service. Sales staff only decent part about this place. Service Stay away, This place does not care about the customer or a quality product or service. Sales staff only decent part about this place. Service Department did not follow through with what they said they were going to do, that being , updates. I had to call and call and call just to get information about the progress. Then they get piccy when I call them on it? What a joke of a place! And to think the owner is in the Ford Dealership Hall of fame...………………………..I guess he get his money and couldn't care any less about the customer after the sale. Way to go Ford Whisperer. More
by rburch
Employees Worked With
Andrew Risner, Alan Wade
