Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Planet Ford
Spring, TX
1,797 Reviews
Planet Ford in Spring, TX has been the No. 1 Ford Dealer in greater Houston/The Woodlands for over 25 years*. We’ve earned multiple award-winning accolades including Ford's highest honors, the Triple Crown & President’s Award, because our top priority is you and total customer satisfaction. Family-owned by Randall, Sherry & Shelby Reed, we believe that good business is all about people. Planet Ford (serving Houston, The Woodlands, Conroe), established in 1997, is a Ford top 100 and is accredited with the Better Business Bureau.
*Based on Ford New sales reports
Planet Ford, conveniently located on I-45 at the Louetta exit in Spring, proudly serves greater Houston, The Woodlands, Cypress, Aldine, Tomball, and Conroe areas. Established in 1997, Planet is a Top 100 Ford dealer and accredited with the Better Business Bureau, where it currently holds an A+ Rating. Planet Ford has a BIG Selection and BIG Savings. No matter what you're looking for, from a new F-150 or SuperDuty to a Bronco, Mustang, Explorer or Escape, our automotive experts are ready to help you find or order it. Planet Ford also offers Ford Certified Pre-Owned vehicles. When you buy a Ford CPO vehicle, peace of mind comes standard. You receive a full vehicle history report, a 172-point inspection, a comprehensive warranty and roadside assistance. Visit our "Used Inventory" tab to learn how to get more car for your hard-earned money.
Planet also offers fleet/commercial sales. Need customization, accessories, service maintenance or repairs, parts (Ford, MotorCraft, Aftermarket), collision/body shop repairs, or fleet/commercial/big truck maintenance or repair? PlanetFord45.com is your one-stop shop for it all!
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday Closed
Service
Monday 6:30 AM - 7:00 PM
Tuesday 6:30 AM - 7:00 PM
Wednesday 6:30 AM - 7:00 PM
Thursday 6:30 AM - 7:00 PM
Friday 6:30 AM - 7:00 PM
Saturday 6:30 AM - 4:00 PM
Sunday Closed
Parts
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 1,797 reviews
February 06, 2020
great experience Warren was great my experience was overall great was able to get in and out fast which I liked. Service was also great in my opinion Warren was great my experience was overall great was able to get in and out fast which I liked. Service was also great in my opinion More
by r
Employees Worked With
February 04, 2020
excellent service , quick efficient full service! oil change and wheels rotated, and much appreciated car wash. Comfortable waiting area and all the employees friendly , quick efficient full service! oil change and wheels rotated, and much appreciated car wash. Comfortable waiting area and all the employees friendly and professional. More
by lana_wright
Employees Worked With
worked with service dept. no sales employees
February 04, 2020
We bought a battery in September 2019. February 2nd 2020 it was dead. Couldn’t even unlock my vehicle with the key fob. I called first thing Monday and spoke with Ryan. I told him my son in law was coming i it was dead. Couldn’t even unlock my vehicle with the key fob. I called first thing Monday and spoke with Ryan. I told him my son in law was coming in with the battery and needed to exchange it. He was given the run around when he got there. Then I get a text saying my service was done , What service? They didn’t even see my vehicle. We took the battery off and put it back on. More
by bearclan84
Employees Worked With
Ryan
February 03, 2020
Second time buying from Chris Chris took his time and found the exact truck II was looking for at a price that fit my budget. I'd highly recommend him and Planet Ford. Andrew put t Chris took his time and found the exact truck II was looking for at a price that fit my budget. I'd highly recommend him and Planet Ford. Andrew put together a payment package that fit as well. More
by mike
Employees Worked With
Andrew Risner, Chris Mounce
February 03, 2020
Really enjoyed working with Oneal! As a single woman buying a new car can be overwhelming. Oneal’s calm and helpful demeanor made me feel at ease to trust him. Great customer service from him! buying a new car can be overwhelming. Oneal’s calm and helpful demeanor made me feel at ease to trust him. Great customer service from him! More
by Joy Mensching
Employees Worked With
Oneal Baptiste
February 03, 2020
I came in expecting to get annoyed by the typical salesman tactics and thirty minutes later, I drove away with a new (used) car. Actually, they delivered to my house! I’ll be back! salesman tactics and thirty minutes later, I drove away with a new (used) car. Actually, they delivered to my house! I’ll be back! More
by Lauri
Employees Worked With
Jordan Byers
February 03, 2020
Best dealership around! We only buy our cars from Planet Ford and only use them for service and maintenance. They are trustworthy and we won't go to anyplace else. We only buy our cars from Planet Ford and only use them for service and maintenance. They are trustworthy and we won't go to anyplace else. More
by jill-wells
Employees Worked With
Cheryl
February 03, 2020
Dealership performance Excellent service by Alex Campos. He was willing to answer all of our questions and concerns. Straight forward no nonsense sales professional with exc Excellent service by Alex Campos. He was willing to answer all of our questions and concerns. Straight forward no nonsense sales professional with excellent knowledge about the vehicle. More
by ftbustillo
Employees Worked With
Alex Chavarria, Alex Campos
February 03, 2020
Oil Change Made appointment with app on phone. Cam in before worked and in 30 minutes they completed oil change, tire rotation, etc. Friendly service center with Made appointment with app on phone. Cam in before worked and in 30 minutes they completed oil change, tire rotation, etc. Friendly service center with customer focus. Jeremy was a kind soul, even after I nailed him with my truck door. More
by eshikles
Employees Worked With
Jeremy Brown
February 03, 2020
Problem solved I was needing to get a car that my wife could drive, something more economical and Planet Ford solved it for me. A great deal I was needing to get a car that my wife could drive, something more economical and Planet Ford solved it for me. A great deal More
by Robowyn99
