Planet Ford

Windshield Wiper Wiper blade had been removed going thru car wash and when realized drove to PF Service for replacement of same. Repair completed timely and with no ot Wiper blade had been removed going thru car wash and when realized drove to PF Service for replacement of same. Repair completed timely and with no other issues~ More

My service advisor was great. The only complaint I have is, when I went to the dealership, my gauge that says what gear my truck is in was working but after I picked it up its completely out and does not s is, when I went to the dealership, my gauge that says what gear my truck is in was working but after I picked it up its completely out and does not show it anymore. More

Easy buying vehicle I have always bought my vehicles from Planet Ford..but this time it was like walking into disneyland. The whole process was handled quickly and effic I have always bought my vehicles from Planet Ford..but this time it was like walking into disneyland. The whole process was handled quickly and efficently by Colton Smith. As for the Explorer..I COULDN'T BE MORE PLEASED!!! More

Good customer service. Robert Avirett was very helpful and professional took my case for oil change, tire rotation and filter. Honest person with great attitude. and professional took my case for oil change, tire rotation and filter. Honest person with great attitude. More

Oil Change grew Went in for an oil change and learned I needed to replace my sway bar links. That work was completed to my satisfaction and I would have rated it a 5 Went in for an oil change and learned I needed to replace my sway bar links. That work was completed to my satisfaction and I would have rated it a 5 but they always forget to wash my car. More

The folks at planet ford took care of us in a big way, getting me into a 2020 king ranch ultimate F250. They will continue to get our business! getting me into a 2020 king ranch ultimate F250. They will continue to get our business! More

Fast service, friendly environment, and low prices. Was very pleased with how fast I was able to get out. Would highly recommend quick lane to a friend. very pleased with how fast I was able to get out. Would highly recommend quick lane to a friend. More

No notice re when car done and not getting car back timely I’d recommend with the caveat your vehicle is fairly new. Seems the older it gets the more the service declines. I took my 2011 Lincoln MKZ in at 7: I’d recommend with the caveat your vehicle is fairly new. Seems the older it gets the more the service declines. I took my 2011 Lincoln MKZ in at 7:30 AM on 01/20/20 for 25,000 Mike servicing though still having under 24,000 mi. on it because my heater wasn’t working. My A/c was fine. They asked if I’d seen any leaks and I told them no. The rep who took my car in said they’d run it over to A/C part and check it, let me know what they found and do the servicing. No word by 3:30 so I called. Oh the servicing was done but needed still to go to A/C. Told rep I needed my car by 2:00 next day as MRI appt. no guarantee that could be met. Depends on what’s wrong which I understood. The possibilities were frightening cost-wise. By 11:00 next AM no info. Called and rep was waiting to hear from technician. At 4:00 I called back and was told my paperwork wasn’t finished yet. I asked if it was done and was told yes and then there was a problem with it being on cusp of shuttle running. Please, does everyone pick up their car before that time. Anyway she said they couldn’t replicate the problem and heater was fine. Seems the Freon overflow tank had been empty therefore leading them to believe a leak existed. When the servicing had been done they had topped that off and the heater was in fact fine. My previous experiences there were much better. When I heard I wouldn’t get my car back in time for MRI I asked about a loaner and was told none were available for at least 3 weeks. This has left a bad taste in my mouth. Did my request for service “fall through the cracks?” More

Terrance is great! He always gets things done in a timely manner and is very understanding! Highly recommend Terrance to be your salesman at your visit. manner and is very understanding! Highly recommend Terrance to be your salesman at your visit. More

Patrick Huygen is the best sales person I have ever worked with. This is my 2 truck I bought through Patrick and I couldn't be more happy with his worth ethic and his truck knowlegde. I will always com worked with. This is my 2 truck I bought through Patrick and I couldn't be more happy with his worth ethic and his truck knowlegde. I will always come back to Patrick If I ever need a another vehicle and will refer him to anybody looking for a new Ford vehicle! More