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Planet Ford
Spring, TX
1,798 Reviews
Planet Ford in Spring, TX has been the No. 1 Ford Dealer in greater Houston/The Woodlands for over 25 years*. We’ve earned multiple award-winning accolades including Ford's highest honors, the Triple Crown & President’s Award, because our top priority is you and total customer satisfaction. Family-owned by Randall, Sherry & Shelby Reed, we believe that good business is all about people. Planet Ford (serving Houston, The Woodlands, Conroe), established in 1997, is a Ford top 100 and is accredited with the Better Business Bureau.
*Based on Ford New sales reports
Planet Ford, conveniently located on I-45 at the Louetta exit in Spring, proudly serves greater Houston, The Woodlands, Cypress, Aldine, Tomball, and Conroe areas. Established in 1997, Planet is a Top 100 Ford dealer and accredited with the Better Business Bureau, where it currently holds an A+ Rating. Planet Ford has a BIG Selection and BIG Savings. No matter what you're looking for, from a new F-150 or SuperDuty to a Bronco, Mustang, Explorer or Escape, our automotive experts are ready to help you find or order it. Planet Ford also offers Ford Certified Pre-Owned vehicles. When you buy a Ford CPO vehicle, peace of mind comes standard. You receive a full vehicle history report, a 172-point inspection, a comprehensive warranty and roadside assistance. Visit our "Used Inventory" tab to learn how to get more car for your hard-earned money.
Planet also offers fleet/commercial sales. Need customization, accessories, service maintenance or repairs, parts (Ford, MotorCraft, Aftermarket), collision/body shop repairs, or fleet/commercial/big truck maintenance or repair? PlanetFord45.com is your one-stop shop for it all!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday Closed
Service
Monday 6:30 AM - 7:00 PM
Tuesday 6:30 AM - 7:00 PM
Wednesday 6:30 AM - 7:00 PM
Thursday 6:30 AM - 7:00 PM
Friday 6:30 AM - 7:00 PM
Saturday 6:30 AM - 4:00 PM
Sunday Closed
Parts
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday Closed
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Showing 1,798 reviews
November 01, 2019
EXCELLENT CUSTOMER SERVICE I HAD TO TAKE MY NEW CAR IN FOR A REPAIR. JESSICA PITTMAN IN THE SERVICE DEPARTMENT TOOK EXCELLENT CARE OF ME. THEY WERE ABLE TO COMPLETE THE WORK Q I HAD TO TAKE MY NEW CAR IN FOR A REPAIR. JESSICA PITTMAN IN THE SERVICE DEPARTMENT TOOK EXCELLENT CARE OF ME. THEY WERE ABLE TO COMPLETE THE WORK QUICKLY, AND JESSICA KEPT ME UP TO DATE ON THE PROGRESS OF THE REPAIR. I WAS ALSO GIVEN A LOANER CAR WHILE MINE WAS IN THE SHOP. THANK YOU JESSICA! BEST CUSTOMER SERVICE EVER! More
by Masters
Employees Worked With
JESSICA PITTMAN, SERVICE ADVISOR, Patrick Huygen
November 01, 2019
Professional, Trustworthy, Vehicle ready when promised My customer service representative, Rios, was absolutely the best. He was truthful, courteous and informative. He explained what the issues were with My customer service representative, Rios, was absolutely the best. He was truthful, courteous and informative. He explained what the issues were with my car and what my options were. He explained in such a manner that a woman who knows nothing about what struts, sway bar bushings, timing gear, etc. do could understand. My car was ready to go when Rios initially told me it would be. Excellent service. Mechanic that worked on my car also excellent! Very happy with my experience! FYI .. my 2010 Taurus drives like a brand new vehicle … quiet, smooth, and peppy! Love it. Should be good for another 99,000 repair free miles as before. More
by Happy Customer
Employees Worked With
Josaphat Rios
November 01, 2019
My experience while buying a car from Planet Ford was one of the best ones yet, every person that I met with was very professional and friendly. Not once did I feel uncomfortable or pressured into buying any of the best ones yet, every person that I met with was very professional and friendly. Not once did I feel uncomfortable or pressured into buying anything I didn't want. I just want to say thanks to Mr. Charles Prince, Andrew Garcia, and JR in finance for making my car shopping experience easy and smooth. They were very knowledgeable, and thorough in answering my questions and concerns. More
by Hmorales
Employees Worked With
Charles Prince, Andrew Garcia, JR.
November 01, 2019
Great place friendly staff!! Max Williams was very helpful and I finally got my dream car . Thank you sooooo much . Sales and finance were great to I was in and out quickly no hassle I would recommend helpful and I finally got my dream car . Thank you sooooo much . Sales and finance were great to I was in and out quickly no hassle I would recommend Planet Ford to everyone.. More
by CRISTINA
Employees Worked With
Max Williams
November 01, 2019
They fixed the problem I had in record time. I drove 70 miles back to planet ford - bypassed another ford dealership b/c I trust their work. miles back to planet ford - bypassed another ford dealership b/c I trust their work. More
by Forme
Employees Worked With
Don’t remember the names from the service dept but they were all great
November 01, 2019
Got me me approved and picked me up for signing and my son up on the way back to the dealership super sweet. He went out his way to help me son up on the way back to the dealership super sweet. He went out his way to help me More
by Dbanks
Employees Worked With
October 31, 2019
High Level of Service Patrick and others were very accommodating. We flew in from West Texas for the competitive F150 price. We would do business with Planet and Patrick Patrick and others were very accommodating. We flew in from West Texas for the competitive F150 price. We would do business with Planet and Patrick again More
by Scott Y
Employees Worked With
Patrick Huygen
October 31, 2019
4th Time with Planet Ford and still wonderful service! The best experience to date. In and out in 2 hours. Alex Campos was wonderful to work with and understood what we wanted and delivered! The best experience to date. In and out in 2 hours. Alex Campos was wonderful to work with and understood what we wanted and delivered! More
by Sustaita
October 30, 2019
Nice, professional and efficient. Got exactly what I wanted, they washed my car and gave me a full tank of gas, not bad for first tome financing. wanted, they washed my car and gave me a full tank of gas, not bad for first tome financing. More
by Aubreyalisee
Employees Worked With
Nick Guevara, Fonyia Johnson
