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Planet Ford

Spring, TX

4.5
1,798 Reviews
Planet Ford in Spring, TX has been the No. 1 Ford Dealer in greater Houston/The Woodlands for over 25 years*. We’ve earned multiple award-winning accolades including Ford's highest honors, the Triple Crown & President’s Award, because our top priority is you and total customer satisfaction. Family-owned by Randall, Sherry & Shelby Reed, we believe that good business is all about people. Planet Ford (serving Houston, The Woodlands, Conroe), established in 1997, is a Ford top 100 and is accredited with the Better Business Bureau. *Based on Ford New sales reports Planet Ford, conveniently located on I-45 at the Louetta exit in Spring, proudly serves greater Houston, The Woodlands, Cypress, Aldine, Tomball, and Conroe areas. Established in 1997, Planet is a Top 100 Ford dealer and accredited with the Better Business Bureau, where it currently holds an A+ Rating. Planet Ford has a BIG Selection and BIG Savings. No matter what you're looking for, from a new F-150 or SuperDuty to a Bronco, Mustang, Explorer or Escape, our automotive experts are ready to help you find or order it. Planet Ford also offers Ford Certified Pre-Owned vehicles. When you buy a Ford CPO vehicle, peace of mind comes standard. You receive a full vehicle history report, a 172-point inspection, a comprehensive warranty and roadside assistance. Visit our "Used Inventory" tab to learn how to get more car for your hard-earned money. Planet also offers fleet/commercial sales. Need customization, accessories, service maintenance or repairs, parts (Ford, MotorCraft, Aftermarket), collision/body shop repairs, or fleet/commercial/big truck maintenance or repair? PlanetFord45.com is your one-stop shop for it all!
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20403 I-45

Spring, TX

77388

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Showing 1,798 reviews

September 30, 2019

My wife and I came in and were super nervous about the whole dealership experience. FRANJESSICA was patient, kind, and very informative. The entire process took half the time we imagined and we left feeli More

by DuckHunter713
Recommend Dealer
Yes
Employees Worked With
Fran'Jessica Brown
September 30, 2019

Team was beyond helpful, ran into major problem and they helped to make the deal happen. Recommend everybody to work with Warren, who worked for weeks to make sure we found d the perfect ride. More

by Mr wright
Recommend Dealer
Yes
Employees Worked With
Warren Ashford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Andrew Risner
Sep 30, 2019 -

Planet Ford responded

Our team at Planet Ford is always happy to go above and beyond. We appreciate you taking time to let us know that Andrew, Warren and our team did a great job and you found your perfect ride! Thank you for choosing Planet Ford. We're always here to help!

September 30, 2019

Was very responsive and answered any questions I had. Easy process was in and out. Really liked I was able to take the vehicle home for a couple days before buying. More

by D24womack
Recommend Dealer
Yes
Employees Worked With
Terrance Chaisson
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 29, 2019

Always a great buying experience! On our 4th vehicle from Planet Ford. Always a great experience! They’re always down to haggle a bit so don’t be afraid to ask! More

by Ryan T
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dave Webb
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Deshawn Allen
Sep 30, 2019 -

Planet Ford responded

Ryan, we thank you four times over. We truly appreciate you allowing us the opportunity to assist with your vehicle needs over the years. If we can do anything further to assist, let us know. Enjoy your vehicle for many miles down the road!

September 29, 2019

Just Right I came in looking for a specific make and model. Fran'Jessica was extremely knowledgable, professional and helpful in my needs. I still have some look More

by TMarie
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Fran'Jessica Brown
Sep 30, 2019 -

Planet Ford responded

This review is "just right" as well and we thank you for letting us know that Jessica and our team did a great job helping in your search. As you look around, do let us know if we can do anything further to assist you. We're always happy to help!

September 28, 2019

The best customer service! I stopped by my local Planet Ford and was helped by Max. He was very thorough in answering all my questions. He helped me find a perfect fit for my ne More

by Sarah Calles
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Max Pocasangre
Sep 30, 2019 -

Planet Ford responded

Congrats on your vehicle. Thank you for choosing Planet Ford in Spring. We appreciate you allowing us the opportunity to help fill your vehicle needs and sharing that Max and our team were helpful. Should you need anything down the road, we're happy to help!

September 28, 2019

Great Salesperson, Great Dealership We were looking for a 3rd row Seat and leather seats Ford Suv and this was the only place where we've found a very good deal on a Used Ford Explorer, More

by WenWar
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Max Pocasangre
Sep 30, 2019 -

Planet Ford responded

To have someone recommend us 100% is the highest praise we could hope to receive and we thank you! Congrats on your Ford Explorer! We're pleased to read you were able to find the exact vehicle that you needed and that Max and our team did a great job. Please let us know if you ever need anything additional. Enjoy the Explorer!

September 28, 2019

Perfect experience, painless process! Just stopped to look at the options the dealership could give us but found great vehicles, thousands to chose from!! Sales guy was very honest and hel More

by RPeroza
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Max Pocasangre
Sep 30, 2019 -

Planet Ford responded

That is a glowing review and we thank you for your kind feedback. We do hope you will allow Planet Ford the opportunity to assist you when you're ready to buy. if you have any questions in the meantime, we're always here to help!

September 28, 2019

Roadside Assistance When you call roadside assistance as recommended, they really have no idea exactly where you are. I waited from 9am till 4pm for a tow truck. They wou More

by Kreech
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Too upset to recall any names
Sep 30, 2019 -

Planet Ford responded

Hello, we thank you for your feedback. Our team would like to learn more do see how we may assist you. Is this roadside assistance thought Ford Motor Company? While we don't interact directly with that, we are happy to share with our Ford team and recommend that you share your feedback as well. If you have any additional details or need anything additional from Planet Ford, please do e-mail us at social@planetford45.com. We thank you again for taking time to reach out and share this information.

September 27, 2019

Warranty service Very timely, after hours, extra mile excellent service.......will go back for next purchase...location not convenient but valet service is great..than More

by Jimhas5986
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mason. Service advisor
Sep 30, 2019 -

Planet Ford responded

Thank you for choosing Planet for you service and letting us know that team and offering made your experience great. If there is anything we can do to further assist you, please let us know. We're always here to help!

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