Planet Honda

Beware - they added an additional $995.00 and said it was a loan fee the bank charges. I called the bank which we were getting the loan from the next day and they said there is no such fee. I called Planet R a loan fee the bank charges. I called the bank which we were getting the loan from the next day and they said there is no such fee. I called Planet Ripoff Honda and spoke with the finance guy and told him no such fee exists. He said he will call me back in an hour. When he called he said he made a mistake and needed us to come in to redo the contract. Car dealerships are all the same. They are all liars. The reason why we went to purchase was through the Costco program but we found out they afterwards we didn't go through the program and got ripped-off. The car itself is great, Planet Ripoff Honda is not. More

I had the pleasure of having a wonderful experience in financing my vehicle with Art Norvell. He is an outstanding salesman. I was extremely impressed with his patience and knowledge. He has prove to me t financing my vehicle with Art Norvell. He is an outstanding salesman. I was extremely impressed with his patience and knowledge. He has prove to me to be as sharp as a tack. I honestly think that he would do well in any position for your company. He definitely needs to be highly considered for a management position in sales. With his knowledge and dedication I can see Honda going even further. Thank you Art Norvell for your help....I wish you nothing but the best. Please forward this to upper management. S.B. More

My experience was by far much better then any other My experience was by far much better then any other dealer I have gone into. From the first phone call, the girl was right up front on helping me and My experience was by far much better then any other dealer I have gone into. From the first phone call, the girl was right up front on helping me and not passing me on to someone else, and onto someone else. She answered all my questions, and even know they sold the CR-V, I was calling about, she told me there were others on the lot that were what I was looking for. That brought me up to the dealer for a look around. I was introduced to Marcos, and I could tell he was going to help me . I told him what I was looking for and he took me right to it. It was a perfect match Him, the CR-V, and I. It was so nice to have someone show me all the different option that the car had ,and know so much about the car. He made me feel comfortable getting behind the wheel for the test drive ,and not rushed even know it was after 8:00 PM. Then sitting with him inside working the contract out, again I could tell that we would be able to work together. In the next hour or so I had my new CR-V. This was an excellent experience. I would recommend him, and the dealer to anyone. More

I purchased a Cerified Pre-Owned Honda Civic today. The salesman, Marco Dos Santos was very skilled at listening to my requirements. he took the time to determine what i needed and what vehicles he had th salesman, Marco Dos Santos was very skilled at listening to my requirements. he took the time to determine what i needed and what vehicles he had that would meet my needs and price range. he was quick and efficient about processing the paper work required without making it hassle for me. he told everything i needed to know about paper work i was signing to make the purchase and explained what actions i needed to take to comply with nj state law about insuring and registering the car. he told me his schedule for the succeeding week so that i would be able to contact him with any questions. he thoroghly explained all of the features of the car and made sure I knew how to use all of the functions. Now I call that outstanding Salesmanship!! Marilyn and Courtney More

When I walked into the dealership I know exactly what I wanted. Everyone was very professional and courteous. I had a great experience working with Anthony and Jay. They were able to give me the payments wanted. Everyone was very professional and courteous. I had a great experience working with Anthony and Jay. They were able to give me the payments and car that I wanted. I had a great experience at Planet Honda and I won $50 while I was waiting to finalize my paperwork. More

Steven was welcoming from the moment we walked in. We went to purchase a new car and have had past credit problems and Steven worked his tail off to help us get what we wanted. It was a pleaseant experie went to purchase a new car and have had past credit problems and Steven worked his tail off to help us get what we wanted. It was a pleaseant experience all the way through and we have already recommended Planet Honda to a number of our friends and told them to make sure they seek out Steven to help them find what they are looking for. More

I was searching for a Honda Civic coupe for my little brother for college. I've gone to many different Honda dealers in the area and they all couldn't meet my price requirement. Planet Honda sold me my brother for college. I've gone to many different Honda dealers in the area and they all couldn't meet my price requirement. Planet Honda sold me my car at a final price which other dealers were quoting me BEFORE docs and fees. My salesman, Kaleem, was very friendly and helpful in the situation. He was very thorough throughout the whole process and was very knowledgeable. Planet Honda definitely has the best pricing around the central New Jersey area. Pay them a visit. You won't be disappointed. More

Planet Honda utilizes deceptive approach with "$4,000 coupon" to entice customers to come and in and talk to a “friendly” salesperson, Anthony. Anthony tries to act as your "friend," pretending t "$4,000 coupon" to entice customers to come and in and talk to a “friendly” salesperson, Anthony. Anthony tries to act as your "friend," pretending to actually care about your situation, family, etc., until the finance manager tells him that there is no way to approve the initial lease terms requested by us. Anthony continues to ask for various documents and information, knowing fully well that we cannot get new a lease deal. Nonetheless, Anthony assures us that he “will work to get us the best possible deal.” We leave and are told he will call back when finance manager files request with Honda Financial Services. One week goes by, and no call from Anthony. We follow up with numerous calls. Finally, almost two weeks later, Anthony leaves message that Honda Financial Services did not approve lease/loan and also states that he could “still help” us in getting a loan to buy our current leased-vehicle. In a follow-up message, Anthony stated that we would have to return and do paperwork "because the dealership already shredded the original paperwork.” We later found out from another NJ dealer that Planet Honda never contacted Honda Financial Services to request approval. Deceptive, dishonest, and patronizing, is the best way to categorize our experience with Planet Honda. More

A no pressure, comfortable experience, where the salesperson (Akira Carlos Shibata) is knowledgeable and patient while never resorting to numbers games or coercion tactics. We completed the transac salesperson (Akira Carlos Shibata) is knowledgeable and patient while never resorting to numbers games or coercion tactics. We completed the transaction feeling that we received an excellent deal. Service was quick and to the point. The walk-through of the new vehicle was concise but clear, and all questions were well answered. The salesperson understands his product and the financial intricacies behind selling the vehicle. He discussed pricing with a clear and honest approach. This is our second SUV with Planet Honda, and we continue to highly recommend this dealership for their customer service. More

Alix provided me with very friendly, professional service. He was very informative and made the purchase of my new Honda Fit an easy and pleasant experience. It was a pleasure doing business with him service. He was very informative and made the purchase of my new Honda Fit an easy and pleasant experience. It was a pleasure doing business with him. More