Planet Honda

By now, I should be able to check in online and have to do nothing more than drop off my keys. Check-in and check-out process is PAINFULLY slow, not because of the staff, but the technology. My staff do nothing more than drop off my keys. Check-in and check-out process is PAINFULLY slow, not because of the staff, but the technology. My staff person for check-in and check-out was outstanding and wonderful. Give him all the commission permitted, though I hope he's making enough of a living wage to not require this review. My overwhelming feeling over the years is that your staff, in general, is desperate for these positive reviews in terms of their income. That said, the person who worked with me for this service was not indicating desperation in any way, and was probably the most personable person I've ever worked with at Honda. You should make him CEO. More

Got appointment at 11 am but have to wait 3 hours as told that’s only my comment. Overbooked on Saturday needs to be according to schedule requested that’s only my comment. Overbooked on Saturday needs to be according to schedule requested More

The service provided by Maria Bueno and Bepin was professional and courteous. Both Maria and Bepin did their best to work with us. However, the process was a little long. professional and courteous. Both Maria and Bepin did their best to work with us. However, the process was a little long. More

Planet Honda has a large selection of vehicles to choose from right on the lot. The service is friendly and professional. This is our second time leasing with Planet Honda. from right on the lot. The service is friendly and professional. This is our second time leasing with Planet Honda. More

The Planet Honda service team was fantastic. They honored my appointment, took the car and in and had it back to me when they said they would. Everyone was courteous and professional. my appointment, took the car and in and had it back to me when they said they would. Everyone was courteous and professional. More

The text messages were very convenient for me. It was an easy way to communicate with the tech working on my car. Tim was great to work with and even told me about a recall on my car that needed to be fixed easy way to communicate with the tech working on my car. Tim was great to work with and even told me about a recall on my car that needed to be fixed. More

Excellent experience with our salesman Frankie T. He answered all our questions, was honest in what he told us & continued to service our sale when some issues came up in the days following the sale. Th answered all our questions, was honest in what he told us & continued to service our sale when some issues came up in the days following the sale. The Leaseb as per work experience was way too long & largely unnecessary. Not the faint of the Franklin who performed this function professionally just off putting in that he’s rtasked with trying to sell us things we don’t want or need More

Entire service and satisfaction met my high esteem! Employee heard my concerns and work to expedite my service and needs which make my experience excellent.. Employee heard my concerns and work to expedite my service and needs which make my experience excellent.. More

Great service fast service in and out. Ash was friendly and great to work with. Was a quick out when 8 picked the car up and great to work with. Was a quick out when 8 picked the car up More

Horrible service! Waited 2 hrs for an oil change just to be told it would be another hour or so. Immediately left without getting serviced be told it would be another hour or so. Immediately left without getting serviced More