Planet Honda
Union, NJ
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
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Showing 557 service reviews
The customer service was amazing, and the establishment was very clean, welcoming, and well-maintained. I had a wonderful experience! was very clean, welcoming, and well-maintained. I had a wonderful experience! More
Great service and I like the text plus the live video feed back with the recommendation on services. feed back with the recommendation on services. More
Service was easy to schedule and performed well within the estimated time frame..Advisor kept me informed. the estimated time frame..Advisor kept me informed. More
Great experience at the dealership! The service was excellent, and everyone was very helpful and professional. I especially appreciated the video explaining what the car needed to be re The service was excellent, and everyone was very helpful and professional. I especially appreciated the video explaining what the car needed to be repaired. It made everything very clear and easy to understand. Highly recommend! More
always find a friendly professional knowledgeable service department.. timely repaires at a fair price. comfortably waiting room. department.. timely repaires at a fair price. comfortably waiting room. More
I leased a Honda Accord in 2019 and loved it until MVA in April 2021 totalled vehicle but saved my life w airbags. Leading up to that MVA Planet Honda was my goto for service and... The sales person, no lo April 2021 totalled vehicle but saved my life w airbags. Leading up to that MVA Planet Honda was my goto for service and... The sales person, no longer there, would provide regular check ins, like family. Although, I did not Lease my current 2021 Honda Accord from Planet Honda, I did make it back last month for service where I was reminded of the Family Service I once enjoyed. My Service Rep Alejandra P was very pleasant and I look forward to future maintenance services w Planet Honda More
The technician is very courteous he worked very hard to ensure my car had a better outcome. He also let me know things that I needed to work on ensure my car had a better outcome. He also let me know things that I needed to work on More
Yesterday, I took my car to Planet Honda on Route 22 for recall services. I arrived at 9:45 am and left around 2:30 pm. When I got my vehicle back, it wouldn't start, and the mechanic told me my battery was recall services. I arrived at 9:45 am and left around 2:30 pm. When I got my vehicle back, it wouldn't start, and the mechanic told me my battery was low. I told him my car was fine that morning and asked to speak with the manager. Khariava Cruz asked what happened, and I explained; then she asked the mechanic, and she repeated what he said in an unprofessional manner, with attitude. to me. She seemed to dismiss what I had to say. I decided to see someone else, so I spoke with Sue Larch, who was very professional and referred me to someone who could help. Eventually, they replaced my battery, and I was able to go home. I appreciated Sue and I was grateful for her help. However, I was quite disappointed with how Miss Cruz handled the situation; I believe she needs more training in customer service. More
No problem with my appointment. Job was done in a timely manner and personal was very helpful Job was done in a timely manner and personal was very helpful More
Clean Friendly personnel. Does service in a tîmely fashion. Keep you updated on service vehicle. Does service in a tîmely fashion. Keep you updated on service vehicle. More





