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Planet Honda - Service Center

Union, NJ

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429 Reviews

429 Reviews of Planet Honda - Service Center

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May 21, 2021

The customer service is good. Always making sure the customer is satisfied. I will continue to have my car serviced at Planet Honda. Thank you so much. More

by TPAMELA7@gmail.com
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Luis Tirado/4118*W*
May 21, 2021

Excellent service and staff, I’ve been going there for year’s the service dept. took care of my windshield fast and I am completely satisfied with the service dept. and my service advisor. More

by BRENDASTTAR07
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Paul Ferreira
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Paul Costa, Rui Silva
May 20, 2021

It took time to identify the issue but Jonathan has been super helpful. Very patient even with my constant reaching out to him. Rui also was very patient and ensured that the issue will be resolved. The new More

by PRASHANTNAHAR
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jonathan , Rui Silva
May 20, 2021

Luis who was helping me was very nice and accommodating but that's where my satisfaction ends. I brought my car straight home and parked in the garage. I had a flat the next time I went to go drive it even More

by ARYJOONI
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Charles Thelwell
3.0
This rating includes all reviews, with more weight given to recent reviews.
May 19, 2021

Friendly staff. Very knowledgeable. The customer lounge was very clean, they have air filters and a cleaning crew working around the clock. The cafe in the lounge offers amenities and snacks. Nice environm More

by JUICETHEJON
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Paul Ferreira
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Amber
May 19, 2021

Fast service... and good customer service. Did not have to wait too long and was kept informed during the time was being serviced, which was a plus. More

by SHAFANNAB
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Paul Costa
May 19, 2021

Everyone was polite, and my service was done on time and quickly. They offered me coffee while I waited. And I watched tv in a socially distanced area. More

by BEETAYLOR1466
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Deverteuil,spencer
May 19, 2021

Moe in the sales department was excellent! He had a polite way of making sure the trade process of a lease went as quickly as possible. More

by menza.joelle
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Danny O. Boye
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Moe Rahmmoun
May 19, 2021

They lied...they did change the oil in my car. After waiting 4 hours and paying for my service when I checked service wasn't done. I brought it to the teams attention I was given my money back. My quest More

by MUNDLEAN24
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Rui Silva
May 19, 2021

This place is always a dope place to be. Anthony was especially helpful. Feels like he has my back. Very lucky to work with him. More

by MWILLIAMS0615
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Anthony Hartley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Paul Ferreira
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Paul Costa, Rui Silva
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