Planet Nissan

Everything was great! Thank you for being on time and efficient. I like the text message updates while I am waiting. Thank you for being on time and efficient. I like the text message updates while I am waiting. More

It was great, Ruben took care of me, texted when it was done. No problem at all. First experience of many, I hope they will all happen with such ease. done. No problem at all. First experience of many, I hope they will all happen with such ease. More

They have nice time. My sales person was very very nice work very professionally. I definitely will recommended to any my friends or family. My sales person was very very nice work very professionally. I definitely will recommended to any my friends or family. More

Daniel worked with us and made the transaction a smooth and enjoyable process. Made sure we got what we wanted and ensured everything was great from start to end. and enjoyable process. Made sure we got what we wanted and ensured everything was great from start to end. More

Pulled up to drop off vehicle, and the greeter checked with service writer if they had time to do oil change same day. Next moment I was checked in was told 2 hours. The had me out in less time. Thank you with service writer if they had time to do oil change same day. Next moment I was checked in was told 2 hours. The had me out in less time. Thank you very much! More

I always feel taken care of when I bring my car to Planet Nissan for service. The staff are always attentive and pleasant, and they take good care of me and my car. Nissan for service. The staff are always attentive and pleasant, and they take good care of me and my car. More

I had 2 keys for a key recall for my Nissan Rogue - but the assigned associate said I had to wait 1.5 hours for them to fix my key recall, even though I made an appointment. I should not have to wait (it the assigned associate said I had to wait 1.5 hours for them to fix my key recall, even though I made an appointment. I should not have to wait (it ended up being 2 hours) and spend my precious time for an error your company made that is potentially putting people's lives in danger. I opted to NOT wait, and therefore only 1 key has been fixed. I tried to negotiate with Sonia to come back after 2 hours, give the other key and pick it up later - but was told NISSAN'S RECALL PROGRAM WOULD NOT PAY for that scenario, I could only leave the key(s) once. SHAMEFUL! This is why I miss my BMW! WHEN A COMPANY MAKES A MISTAKE THAT IS A RISK TO OUR LIVES, DON'T INSULT US WITH MAKING US SIT THERE FOR 2 HOURS AFTER MAKING AN APPOINTMENT. WE HAVE BUSY LIVES AND HAVE BETTER THINGS TO DO THAN SIT IN A COLD WAITING ROOM! More

Continuity in staff. I have had the same service advisor since purchasing my car. He is very personable. I have had the same service advisor since purchasing my car. He is very personable. More

Very helpful staff. Answered all my questions and followed up after the sale to make sure everything was okay. Great overall experience Answered all my questions and followed up after the sale to make sure everything was okay. Great overall experience More

The service department here is always friendly and helpful. They help me to understand what my car needs are each time I visit. helpful. They help me to understand what my car needs are each time I visit. More