Planet Nissan
Las Vegas, NV
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
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A few days ago, the battery of my Nissan Sentra, which was 32 days old at the time, just died. There was no reason why. After AAA jumped it, I drove straight to Planet Nissan Centennial, and the service d was 32 days old at the time, just died. There was no reason why. After AAA jumped it, I drove straight to Planet Nissan Centennial, and the service department ran diagnostics. They said nothing was found, and charged it. The service was very good, and in a reasonable amount of time. Of course, I will keep an eye on the health of the battery. More
Nothing spectacular, just a basic dealership service area. Customer Service was lacking from everyone from the guy who greeted me, to my Service Advisor and the Cashier. The young kid who brought me my area. Customer Service was lacking from everyone from the guy who greeted me, to my Service Advisor and the Cashier. The young kid who brought me my car was nice More
I had bad experince with customer service, they need have more comunication with the customer more comunication with the customer More
Upon having an appointment time, it still took over four hours to install a simple car battery. The most disappointing factor was that upon checking on the online status of my vehicle it said the same thing hours to install a simple car battery. The most disappointing factor was that upon checking on the online status of my vehicle it said the same thing and nobody bothered to tell us that the system was down upon checking. More
Overall, service department did a good job. However, 2 points to consider: 1) I had to wait several minutes before I could get anyone to acknowledge my presence, and 2) I had to ask for a print However, 2 points to consider: 1) I had to wait several minutes before I could get anyone to acknowledge my presence, and 2) I had to ask for a print-out of the details of the vehicle inspection (I consider issuance of that report to be SOP). More
Ken has always been very nice and honest. It's refreshing to be treated very well at a dealership. All the staff is friendly and professional. It's refreshing to be treated very well at a dealership. All the staff is friendly and professional. More
Not really pleased with this visit. I scheduled an appointment for 7:15 and arrived at 7:00 letting it be known that I'd be waiting there. At 9:19 after not hearing anything and my serv I scheduled an appointment for 7:15 and arrived at 7:00 letting it be known that I'd be waiting there. At 9:19 after not hearing anything and my service checker saying nothing was started, I messaged my service rep. I got no answer and saw 10 minutes later that all of a sudden the checker was at the next to last phase. My key was finally brought to me at 10:00 with no explanation. 3 hours for just an oil change, when I had an appointment is ridiculous. More













