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Planet Nissan - Service Center

Las Vegas, NV

4.6
3,438 Reviews

3,438 Reviews of Planet Nissan - Service Center

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March 29, 2025

Scheduled my truck in for service they had available appointments right away. Dropped my car off service advisor was very friendly and ready to help. They said the car would be ready for pick up by end More

by JAROMERO78
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gary VanNess
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 01, 2025 -

Planet Nissan responded

We love to hear about experiences like this! Glad to hear that you were kept informed, treated well and that your service was completed promptly! Thank you for choosing Planet Nissan now and in the future!

March 28, 2025

Service was OK, just the waiting part . Everyone was nice 👍 to me. Will come back More

by EURENENLEONAHENDRICKS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Fotie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 01, 2025 -

Planet Nissan responded

Your feedback fuels our motivation to continue delivering a top-notch experience at Planet Nissan. We'll see what we can do about improving the service side of things!

March 25, 2025

Ryan was knowledgeable, and the mechanics took the time to troubleshoot the problem. Drop and pick up was a simple process. A ride was offered, but I didn’t need it. More

by BOBGS1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan in Service- 5 stars
Apr 01, 2025 -

Planet Nissan responded

It's always great to hear from satisfied customers like you at Planet Nissan,thank you!

March 24, 2025

Jason is a very professional service advisor. Always keep informed of the work being done on my Frontier, no matter how small the service that is being performed. More

by GENEDOLGNER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason
Apr 01, 2025 -

Planet Nissan responded

We're delighted to have provided you with excellent service at Planet Nissan thank you!

March 22, 2025

It was a good service. The only thing I didn’t like was getting the recommendations for my vehicle was hours later after my appointment. If I would have got them during my More

by BRANDIERODRIGUEZ28
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Fotie
3.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 01, 2025 -

Planet Nissan responded

Thank you for your feedback and for giving us the opportunity to assist with your service! We're glad you had a good experience, but we apologize for the delay in providing your vehicle recommendations. Your time is valuable, and we appreciate your input as we work to improve our process. If there's anything we can do to make things right or assist you in the future, please don't hesitate to reach out. We look forward to serving you again!

March 20, 2025

From the time I step my foot at Planet Nissan I am greeted with friendly staff and the service is always excellent. More

by VAVILA9
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Fotie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 01, 2025 -

Planet Nissan responded

Hearing this makes our day! We strive to make every experience within our 4 walls enjoyable and easy. Thanks for choosing us!

March 20, 2025

Thanks, as always, great job 5 stars easy to do business. five more words to go. More

by rrasgaitis0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gary VanNess
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Bata
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Fotie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nick Dushi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Karl Ayerle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jimmy D
5.0
This rating includes all reviews, with more weight given to recent reviews.
Beverly Hernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Russell Anderson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Christiaan Dumbrique
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nader Khoozani
Apr 01, 2025 -

Planet Nissan responded

We’re so happy to hear that you had a great car-buying experience! Our team works hard to make it easy and stress-free. Thank you for your business!

March 18, 2025

The repair for my car was done quickly (considering I was initially told it could take between 3 weeks to 3 months for repairs depending on availability of the parts). It was done in 21 days. Completely un More

by BARKEL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sonia
Apr 01, 2025 -

Planet Nissan responded

We're committed to excellence, and your review confirms we're on the right track – thank you!

March 17, 2025

My vehicle takes 5qts and only 4 were filled according to the receipt. I checked the oil level after a few days and my dipstick is way above its range. I can’t say I trust this place enough to return. Would More

by ROGELIO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Michael Fotie
1.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 18, 2025 -

Planet Nissan responded

We apologize for your recent experience and completely understand your frustration. Your trust is important to us, and we want to ensure that every service visit is done with accuracy and care. We’d appreciate the opportunity to discuss this further and make things right. Please give us a call at (702) 425-8123 so we can address your concerns. Thank you for your feedback, we take it seriously and will use it to improve our service moving forward.

March 16, 2025

The staff was friendly informative and helpful. Drew The salesman gave me a test ride and explained all the car's features. The price was competitive More

by james.kellerhouse
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ash Hassan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gary VanNess
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Bata
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Fotie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andrew Harper
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 01, 2025 -

Planet Nissan responded

Your kind words mean a lot to us! Customer service is our top priority, and we’re happy to hear you had a great experience. Enjoy your new car!