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Planet Subaru
Hanover, MA
130 Reviews
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Showing 130 reviews
August 30, 2026
I recently purchased a 2025 Crosstrek from Planet Subaru. Everyone was very help full and pleasant. Over the years I"ve purchased and delt with many different dealerships dealing with Planet was a refr Everyone was very help full and pleasant. Over the years I"ve purchased and delt with many different dealerships dealing with Planet was a refreshing experience up front and honest thats not to say thier werent a few minor hiccups tht wer worked out too everyones satisfaction. I had the very pleasant experience of working with sales associate Kim who not only was very knowledgeable of Subaru but also of automobiles in general. She worked tirelessly to help me find the vehicle that I purchased.Shae made what can be a sress full experince a pleasent at time humorus one. I would definitely recommend Planet Subaru and Kim for your next vehicle. Shaun C More
by schaponis
Employees Worked With
KIM, Sam Tsimortos
August 22, 2026
There were several dealerships within closer proximity to where I live but my buying experience with Planet Subaru made the trip all the worthwhile. We own two Subaru's in our family and would recommend to a where I live but my buying experience with Planet Subaru made the trip all the worthwhile. We own two Subaru's in our family and would recommend to anyone looking to purchase this brand to visit Planet Subaru. You will be pleased with the professional level of service and courteous, no pressure style. More
by CharlesP
Employees Worked With
Ben Do, Sam Tsimortos
August 11, 2026
This is our second car purchase at Planet Subaru. We really like their people and way of doing business. Luke was our sales representative this time and he was great We really like their people and way of doing business. Luke was our sales representative this time and he was great More
by nancy
Employees Worked With
Luke
July 20, 2026
My family has bought 3 vehicles here. . ALWAYS a great experience fast honest & up front. Service is always great too. Even got my 4 new tires free of charge by staying on the service prog . ALWAYS a great experience fast honest & up front. Service is always great too. Even got my 4 new tires free of charge by staying on the service program. Not that long ago dealership repair prices seemed outrageous. That's not the case anymore,even shade tree mechanics without certification think they worth over $100 an hour. More
by thomascass
Employees Worked With
Dave, Sam Tsimortos
January 31, 2025
I'm on my fifth car from this dealership. ..which is a great place... Why? Because these are stand-up guys who have stepped up several times to make repairs or replace parts...over and ..which is a great place... Why? Because these are stand-up guys who have stepped up several times to make repairs or replace parts...over and above their warranty obligations... That is a rarity among businesses...and perhaps even rarer among car dealers. But Planet Subaru has a great philosophy: "DO THE RIGHT THING" And they live up to it...'nuf said, right? More
by Lenny Glynn
Employees Worked With
Wayne and Dale
November 10, 2024
I recently purchased a certified pre-owned 2022 Subaru Impreza from Planet Subaru in Hanover, MA, and couldn’t be happier with the experience. Special thanks to David Gardner, my dealer partner, and Richa Impreza from Planet Subaru in Hanover, MA, and couldn’t be happier with the experience. Special thanks to David Gardner, my dealer partner, and Richard, the business manager, for their outstanding service. They made the entire process smooth and stress-free. The rest of the team was also incredibly friendly and helpful, creating a welcoming atmosphere from start to finish. Planet Subaru is a trustworthy place to buy a car, especially if you prefer not to spend too much time on inspections, registration and other details yourself. They handled everything with professionalism and efficiency. The price is also reasonable. Highly recommend! ( the only thing i would recommend for the store to improve is if they can provide additional service to delivery the car to home, some new driver may need the service) More
by may.wang
Employees Worked With
David Gardner, Richard
May 04, 2024
BUYERS BEWARE. Planet Subaru prides themselves on being different from all the other dealerships. They do indeed offer lower pricing, but they make up for that on t Planet Subaru prides themselves on being different from all the other dealerships. They do indeed offer lower pricing, but they make up for that on the back end. I just had an experience with Klaire and Rhonda. They shared with me the spec sheet, with selling price, taxes and fees, etc. Everything looked good. I then told them I wanted to lease this vehicle and asked for a new spec sheet with the updated info. They left the MA sales tax of $2,011 on the deal, as if I were purchasing it. When you lease, you pay monthly tax, not a full upfront fee as if you were purchasing. I tried telling them a couple of times they need to take this off and they wouldn't acknowledge the fact I even brought it up. Secondly, when they quoted me for the lease, I asked them what the money factor (interest rate) was and she said it was .00290 which is 6.96%. She then quickly responded back and said, correction, we quoted you with last month's rate of .00278 (6.67%) not the .00290 (6.96%). My monthly payment increased by only $3. There's no way it could increase by $3, it would have been at least $17-20. So right then, I knew I had a problem. Subaru Motors Finance is offering the money factor of .00240 (5.76%) to the dealership on 2024 Subaru Forester Sport. The rate of 5.76% is what Planet gets and then they mark up the money factor on leases. Don't let them fool you. They tried to increase their buy rate of 5.76% to 6.96% consumer rate. All of that money goes right into their pocket. The money factor is NEGOTIABLE, I have spoken with several Subaru dealerships who would honor the buy rate. My message to consumers is, do your research and know your numbers. Again, when I asked about the MF, it was not even acknowledged. Here's the quote they offered me on a lease with the MA sales tax still included in the quote for a lease. I suggest you go elsewhere or maybe not because they are indeed just like EVERY dealership and will take you for every dime you have. More
by Dan
Employees Worked With
Klaire, Rhonda
March 21, 2024
Car shopping can be draining and time consuming but if you work with the right team it doesn’t have to be so bad ! Kelly was a dream to work with. She kept in touch with me, gave straight forward answers you work with the right team it doesn’t have to be so bad ! Kelly was a dream to work with. She kept in touch with me, gave straight forward answers and looked for additional information to make sure I felt as comfortable as possible during the entire process. I have been a customer of Planet Subaru for years and remain loyal due to their customer service excellence. The entire showroom is accessible and welcoming for all and employees are friendly and helpful. Always a good experience in the service dept. as well. More
by maggiemay.giusti
Employees Worked With
Kelly Cronin
