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Platinum Chevrolet

Santa Rosa, CA

Overview
Employees
Reviews
Vehicles
4.4
746 Reviews
The team at Platinum Chevrolet would like to welcome you to our dealership in Santa Rosa, where we’re confident you’ll find the vehicles you’re looking for at a price you can afford. Come and check out our full selection of new Chevrolet vehicles, or get a great deal on a reliable pre-owned model. No matter which vehicle you decide on, our professional finance team will help you get settled with a competitive financing or lease plan.9
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3001 Corby Ave

Santa Rosa, CA

95407

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Showing 746 reviews

May 08, 2026

Simple, fast, professional, polite and did everything he could to work with our best interest. More

by james@jawbiz.com
Recommend Dealer
Yes
Employees Worked With
Craig Dekonong
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May 08, 2026 -

Platinum Chevrolet responded

Thanks for sharing that your new Chevrolet Silverado 1500 purchase was handled with speed, professionalism, and courtesy. We’re pleased we could act in your best interest throughout the process. Enjoy every drive in your Silverado. Scott Daniels, General Sales Manager

May 04, 2026

Jose was a great srvice adviser kept up dated and got the repairs done quickly More

by suetunstall
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
JOSE DELGADO
5.0
This rating includes all reviews, with more weight given to recent reviews.
ERIC RUMSOWER
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 04, 2026 -

Platinum Chevrolet responded

We’re glad Jose kept you informed and had your Chevrolet Trax repairs completed swiftly. Thank you for the five-star rating. We look forward to your next visit. Scott Daniels, General Sales Manager

May 01, 2026

In the beginning there were hurdles that seemed unwarranted. Vehicle didn't get checked in when delivered by towtruck, then issues with fluid and parts availability. Some seemed unreasonable and le More

by Dbjr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
ERIC RUMSOWER
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Odin
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May 03, 2026 -

Platinum Chevrolet responded

Providing a positive experience is our top priority, so I'm disappointed to hear that your visit didn't measure up. We do appreciate your business and apologize for the frustration. I'm glad you were kept updated during the repair. Please let me know if you need anything else. Scott Daniels, General Sales Manager

April 30, 2026

The tech did a sloppy job. Jose made it right. But not happy that we had to return 2 times to get it fixed. More

by NONE32
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
JOSE DELGADO
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 03, 2026 -

Platinum Chevrolet responded

We appreciate your business and apologize for not getting the job done the first time. If you would like to discuss, please contact me directly. Scott Daniels, General Sales Manager

April 30, 2026

I took my truck in last Friday. Engine light is still on after our inspection gave my truck an all clear. More

by mbautista60
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
JOSE DELGADO
1.0
This rating includes all reviews, with more weight given to recent reviews.
ERIC RUMSOWER
3.0
This rating includes all reviews, with more weight given to recent reviews.
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May 05, 2026 -

Platinum Chevrolet responded

We're sorry that you didn't have a completely satisfying visit. We'd love the opportunity to address any issues with our team here. We've tried to reach you a few times to see how we can improve the situation. Please reach out to us at your convenience. Thank you for your time, and hopefully, we can get to the bottom of this. David Barnes, General Manager dbarnes@Platinum-chevy.com

April 27, 2026

Good service. excellent customer service and Good work in the mechanical. I recommend this place for your service. More

by quirinogerardo042
Recommend Dealer
Yes
Employees Worked With
ODIN
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Apr 28, 2026 -

Platinum Chevrolet responded

It’s great to hear you found our customer service and mechanical work excellent. Thank you for recommending us for Chevrolet service. Scott Daniels, General Sales Manager

April 27, 2026

Very good service I’m just not used to paying so much for just an oil change. I may not have bought a brand new pickup had I realized the maintenance costs More

by HAG123
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
JOSE DELGADO
5.0
This rating includes all reviews, with more weight given to recent reviews.
ERIC RUMSOWER
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 28, 2026 -

Platinum Chevrolet responded

Thank you for taking the time to share your feedback with us. We will share your comments with our team, and we look forward to working with you again. Scott Daniels, General Sales Manager

April 26, 2026

Platinum Chevrolet provides exceptional customer service that truly stands out. After purchasing my truck, I returned a month later because the service system hadn't been reset, leading me to believe I alre More

by fuego.construct
Recommend Dealer
Yes
Employees Worked With
Odin
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Apr 26, 2026 -

Platinum Chevrolet responded

We’re delighted our team reset the maintenance indicator on your Chevrolet Silverado 1500 and handled the oil change and tire rotation as discussed. Our staff delivers polite, professional service. Thank you for recommending us. Eric Rumsower, Service Manager

April 26, 2026

I felt comfortable with platinum. everybody was kind respectful & courteous.I enjoyed my interactions with the sales team including the fleet manager. More

by robbyt415
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
T J
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Apr 26, 2026 -

Platinum Chevrolet responded

We’re thrilled you felt at ease and experienced genuine courtesy from our sales team and fleet manager. Congratulations on your new Chevrolet Silverado 1500. We appreciate having you as a customer. Scott Daniels, General Sales Manager

April 26, 2026

Called to make an appt to get my oil changed, told me to bring it in on Friday, no appt made or info taken. When I arrived the first man told me that I had to wait for the other guy because I didn't have an More

by Rachelliljeberg
Recommend Dealer
Yes
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Apr 27, 2026 -

Platinum Chevrolet responded

Rachel, providing a positive experience is our top priority, and we're sorry that we failed here. We'd love the opportunity to discuss your visit in greater detail and clear up any issues we can. If it's possible to talk about your experience one-on-one, please reach out to us directly. Eric Rumsower, Service Manager

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