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Platinum Chevrolet

Santa Rosa, CA

4.4
746 Reviews
The team at Platinum Chevrolet would like to welcome you to our dealership in Santa Rosa, where we’re confident you’ll find the vehicles you’re looking for at a price you can afford. Come and check out our full selection of new Chevrolet vehicles, or get a great deal on a reliable pre-owned model. No matter which vehicle you decide on, our professional finance team will help you get settled with a competitive financing or lease plan.9
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3001 Corby Ave

Santa Rosa, CA

95407

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Showing 746 reviews

April 25, 2026

Fast, great work , and great communication Very helpful and joyful check out . Answered all my questions I had regarding my vehicle More

by Cecih1932
Recommend Dealer
Yes
Employees Worked With
José
Apr 25, 2026 -

Platinum Chevrolet responded

Thank you for the five-star review. We’re glad the service on your Chevrolet was quick, our updates answered your questions, and the checkout process was smooth. We look forward to assisting you again. Eric Rumsower, Service Manager

April 25, 2026

My Chevrolet is working very well and is in great condition and I like the car very much. More

by NONE32
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
JOSE DELGADO
5.0
This rating includes all reviews, with more weight given to recent reviews.
ERIC RUMSOWER
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 25, 2026 -

Platinum Chevrolet responded

We’re happy to hear your Silverado 1500 is running smoothly and remains in great condition. Jose and Eric appreciate your kind words and are glad you’re enjoying your Chevrolet. Thank you for choosing us for your service needs. Eric Rumsower, Service Manager

April 25, 2026

Purchased a used Chevy Bolt EV. Phone communication was spotty. First salesman said he would call back about the car's availability, never did. Second salesman said would text updat More

by sean.p.ross
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Lakitta Short Castañeda
Apr 27, 2026 -

Platinum Chevrolet responded

Sean, Thank you for taking the time to share your feedback with us. Lakitta and our team work hard to make sure our guests have a positive experience. We will share your comments with our team, and we look forward to working with you again. Scott Daniels, General Sales Manager

April 22, 2026

Platinum Chevrolet was easy to work with It was friendly fast Platinum Chevrolet was nice to buy a vehicle from More

by phyllisstanley68
Recommend Dealer
Yes
Employees Worked With
Tj Keith
Apr 22, 2026 -

Platinum Chevrolet responded

It’s wonderful to hear that our team made the buying process smooth and efficient. We’re glad you found everyone friendly and quick to assist. Enjoy your new Chevrolet Silverado 1500, and feel free to reach out if you need anything. Scott Daniels, General Sales Manager

April 22, 2026

Very unprofessional on letting me know my vehicle was done. It feels like if you're not paying for something out-of-pocket to get done to your vehicle knowing they really cares also, my truck was blocked More

by Leo.gaitan1974
Recommend Dealer
No
Apr 23, 2026 -

Platinum Chevrolet responded

Thank you for providing this feedback, and we apologize for not providing you with an exceptional service experience. We never like seeing that our service didn't meet the standards customers have come to expect, but reviews like this help us improve. If you don't mind reaching out to us so that we can speak directly, we'd love to address your concerns in detail. David Barnes, General Manager dbarnes@Platinum-chevy.com

April 20, 2026

Professional, Efficient! Great communication. It was easy to schedule, Jose was on top of it all the way. Service was done quickly and thoroughly. More

by treekitty
Recommend Dealer
Yes
Employees Worked With
Jose
Apr 20, 2026 -

Platinum Chevrolet responded

It’s wonderful to hear scheduling was straightforward and our communication kept you informed. We’re glad your Chevrolet received prompt and thorough service. We look forward to assisting you again. Eric Rumsower, Service Manager

April 18, 2026

Quick, high quality service. Odin goes out of his way to keep me company informed of what is happening with my repair. More

by NPMRATLIFF
Recommend Dealer
Yes
Employees Worked With
Odin
Apr 19, 2026 -

Platinum Chevrolet responded

It’s great to know our team provided quick, high quality service for your GMC Sierra 1500. We’re pleased your service advisor kept you informed throughout the repair process. Thank you for the five-star review. Eric Rumsower, Service Manager

April 18, 2026

I had to drive a xxx tiny car for a month those I paid $2K a month for a new Denali. I was told there’s Nothing you can do about it. More

by bertcasten
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
JOSE DELGADO
5.0
This rating includes all reviews, with more weight given to recent reviews.
ERIC RUMSOWER
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 20, 2026 -

Platinum Chevrolet responded

Bert, we're sorry to hear that the courtesy transportation vehicle we had available at the time of your repair was not what you wanted it to be. We do our best to keep a mix of vehicles in courtesy service but aren't always able to accommodate a like vehicle for courtesy transportation. Please feel free to contact us directly. David Barnes, General Manager

April 18, 2026

Issues was not resolved. Multiple messages left with Odin (service consultant) and none returned. Initial visit was professional but the issue persists and has gotten worse. More

by Hcmilep
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
No
Employees Worked With
Odin. I do not know his surname.
Apr 20, 2026 -

Platinum Chevrolet responded

Thank you for providing this feedback, and we apologize for not providing you with an exceptional service experience. We never like seeing that our service didn't meet the standards customers have come to expect, but reviews like this help us improve. If you don't mind reaching out to us so that we can speak directly, we'd love to address your concerns in detail. David Barnes, General Manager dbarnes@platinum-chevy.com

April 17, 2026

Today I went to take my truck to the service and they attended me very well excellent service the result is very well explained More

by gasajo_bio.5s
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
JOSE DELGADO
4.0
This rating includes all reviews, with more weight given to recent reviews.
ERIC RUMSOWER
4.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 19, 2026 -

Platinum Chevrolet responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Eric Rumsower, Service Manager

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