Platinum Chevrolet
Santa Rosa, CA
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 10:00 AM - 7:00 PM
Sunday 11:00 AM - 6:00 AM
Service
Monday 7:30 AM - 6:00 AM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 AM
Sunday Closed
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My Chevrolet is working very well and is in great condition and I like the car very much. condition and I like the car very much. More
Purchased a used Chevy Bolt EV. Phone communication was spotty. First salesman said he would call back about the car's availability, never did. Second salesman said would text updat Phone communication was spotty. First salesman said he would call back about the car's availability, never did. Second salesman said would text updates, never responded and also didn't put my appointment into the computer. When I arrived, Lakitta was accommodating and handled the sale. Standard upselling of service contract, nothing too pushy. Final contract paperwork signing was well explained. Process took about 3 hours from start to finish, including test drive. Paid cash, check cleared in 3 days. More
Very unprofessional on letting me know my vehicle was done. It feels like if you're not paying for something out-of-pocket to get done to your vehicle knowing they really cares also, my truck was blocked done. It feels like if you're not paying for something out-of-pocket to get done to your vehicle knowing they really cares also, my truck was blocked in by another vehicle when they gave me my keys to my truck individual said they should've got my truck upfront for me, but they just gave me my keys to go get it out of the back lot again. I had a airbag recall, therefore I wasn't coming out of pocket so I was treated rude More
Professional, Efficient! Great communication. It was easy to schedule, Jose was on top of it all the way. Service was done quickly and thoroughly. Great communication. It was easy to schedule, Jose was on top of it all the way. Service was done quickly and thoroughly. More
I had to drive a xxx tiny car for a month those I paid $2K a month for a new Denali. I was told there’s Nothing you can do about it. $2K a month for a new Denali. I was told there’s Nothing you can do about it. More
Issues was not resolved. Multiple messages left with Odin (service consultant) and none returned. Initial visit was professional but the issue persists and has gotten worse. Multiple messages left with Odin (service consultant) and none returned. Initial visit was professional but the issue persists and has gotten worse. Plus my ride was told to vacate a parking spot by one of the sales people. Reason: “it’s for people shopping for a new car”. I will not return. More
Today I went to take my truck to the service and they attended me very well excellent service the result is very well explained attended me very well excellent service the result is very well explained More



