Platinum Chevrolet

Clean organized flows smoothly from entrance to going out. People are friendly and welcoming. Easy to deal with. out. People are friendly and welcoming. Easy to deal with. More

'I never had such a good time in my life before! I'd like to have a good time more' 'Might as well!' I'd like to have a good time more' 'Might as well!' More

There were good things and bad things about the service I received at Platinum Chevrolet. The good was Jeremiah the service writer was very nice and accommodating. My airbag was replaced without any complica received at Platinum Chevrolet. The good was Jeremiah the service writer was very nice and accommodating. My airbag was replaced without any complications. Now the bad, the free safety inspection was crap. Many of the items indicated that needed changed such as fluid changes were all a bunch of crap. The day before I brought it in the engine oil and the transmission fluid has been changed. That was one day before Platinum received it. They indicated that they both needed changed. Secondly they indicated that I needed a fluid flush in the radiator. Radiator was changed in December of 24 and all radiator fluid was replaced with Dex Cool, this also was indicated that it needed to be replaced. Next spark plugs and wires. Spark plugs and wires were changed 43,000 miles ago. These indicated that they were should be changed also. There was 1 items that they had indicated that were defective, one was the rear brake light bulb. This was correct it was bad. And the final thing they indicated was the need for flushing the brake fluid. If they had noticed by even looking, that there was a new master cylinder sitting on the power brake booster that was replaced in February of this year when the brake fluid was flushed. So overall Platinum Chevrolet just wants to upsell everybody thinking that people are ignorant about their maintenance on their vehicle. So what did I get out of the service. Basically except for Ulysses, it sucked. You are misleading the public and to believing that services are required that are really not. I should turn you into the California bureau of automobile repair. If I was the service manager I would have a hard long talk with the technician that did this work. Oh by the way you also indicated that you would do a free tire rotation when checking the brakes. Yeah that didn't get done. Overall bad experience I won't recommend anybody to you ever. More

He was very helpful, communicated in a timely manner and was extremely pleasant to work with. was extremely pleasant to work with. More

Ulises Figueroa was the reason the experience was great. He has great customer service Ulises has great customer service He has great customer service Ulises has great customer service More

Jose was very friendly and helpful. I never felt pressured, and he answered all of my questions. I never felt pressured, and he answered all of my questions. More

He was very professional and informative, and he kept me informed of what was happening with my vehicle along its path. He also explained to me about what the tuneup was which nobody previously had done bef informed of what was happening with my vehicle along its path. He also explained to me about what the tuneup was which nobody previously had done before. And he also explained to me that you could divide that up so that it's not one big bill all at once if that's more helpful. You know he was the only person that I've ever said that to me before that you can break it up. He was really really professional and really good. I liked him. More

I performed this survey the same day that my service was completed. It was on Monday, June 29. completed. It was on Monday, June 29. More

Jose in the service department got my truck in and charged my tires and even did an oil and filter change and got me out same day charged my tires and even did an oil and filter change and got me out same day More

Very courteous and helped me with all my concerns. 10 out of of 10.Gunther Everything was done better than expected 10 out of of 10.Gunther Everything was done better than expected More