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Platinum Chevrolet
Santa Rosa, CA
746 Reviews
The team at Platinum Chevrolet would like to welcome you to our dealership in Santa Rosa, where we’re confident you’ll find the vehicles you’re looking for at a price you can afford. Come and check out our full selection of new Chevrolet vehicles, or get a great deal on a reliable pre-owned model. No matter which vehicle you decide on, our professional finance team will help you get settled with a competitive financing or lease plan.9
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 10:00 AM - 7:00 PM
Sunday 11:00 AM - 6:00 AM
Service
Monday 7:30 AM - 6:00 AM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 AM
Sunday Closed
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Showing 746 reviews
Verified Customer
February 26, 2026
Sales excellent Service dismal. Poor communications. Had to contact Chevrolet as they didn’t address my problems. Referred to a different dealer Poor communications. Had to contact Chevrolet as they didn’t address my problems. Referred to a different dealer More
by Dcdacapo
Employees Worked With
February 25, 2026
Excellent Service and Communication. They always keep in Contact with you while your Vehicle is in there Shop. They always keep in Contact with you while your Vehicle is in there Shop. More
by SHAWN@SLFCONCRETE.COM
February 25, 2026
Visited the dealer wanted to see my options. Everything was done so fast easy amazing communication amazing customer service 10 out of 10. Everything was done so fast easy amazing communication amazing customer service 10 out of 10. More
by rociovilla22
Employees Worked With
Cesar Oceguera, Mark and Tim
February 25, 2026
Did not explain way a radio fuse cost $750. There was no info how many hours it took and why. There was no info how many hours it took and why. More
by RV_SPECIALIST
Employees Worked With
February 25, 2026
Took Silverado in, needed a part, ordered and paid, was told they’d call as soon as it came in. Never called, I called, “We’ll find the part and call you right back.” Crickets. I called after a week or so. told they’d call as soon as it came in. Never called, I called, “We’ll find the part and call you right back.” Crickets. I called after a week or so. “Yes! It’s been here all along. Come on in.” I’d be embarrassed if my company ran like this. During the two+ months I waited my system was not put back together completely so it was worse after the first appointment until the last. I have ne intention of ever walking through Platinum Chevrolet’s doors in Santa Rosa again, to buy or to have service. More
by MOSTOFTHETIME2
Employees Worked With
February 24, 2026
Good understanding of what needs to be done. Good communication and knowledge of his job. Very nice person. Good communication and knowledge of his job. Very nice person. More
by ALEMAN7700
February 20, 2026
Very good and prompt service. Service writer took the extra time and listened to my concern snd addressed them. The fact that he took the time to contact the factory and managem Service writer took the extra time and listened to my concern snd addressed them. The fact that he took the time to contact the factory and management on my behalf speaks volumes of what good customer service is all about. I have been a Chevy customer for 40 years and besides the quality of Chevy, this service writer is the reason I will remain a Chevy Man. More
by ahoyschramm
Employees Worked With
Odin
February 20, 2026
Only really had interaction with Odin and the cashier and they were both great, especially Odin. He kept me in the loop and also was able to expedite the work and got the job done quickly. they were both great, especially Odin. He kept me in the loop and also was able to expedite the work and got the job done quickly. More
by mckennafam
Employees Worked With
Odin
