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Platinum Chevrolet
Santa Rosa, CA
663 Reviews
The team at Platinum Chevrolet would like to welcome you to our dealership in Santa Rosa, where we’re confident you’ll find the vehicles you’re looking for at a price you can afford. Come and check out our full selection of new Chevrolet vehicles, or get a great deal on a reliable pre-owned model. No matter which vehicle you decide on, our professional finance team will help you get settled with a competitive financing or lease plan.9
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 10:00 AM - 7:00 PM
Sunday 11:00 AM - 6:00 AM
Service
Monday 7:30 AM - 6:00 AM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 AM
Sunday Closed
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Showing 372 service reviews
February 25, 2026
Took Silverado in, needed a part, ordered and paid, was told they’d call as soon as it came in. Never called, I called, “We’ll find the part and call you right back.” Crickets. I called after a week or so. told they’d call as soon as it came in. Never called, I called, “We’ll find the part and call you right back.” Crickets. I called after a week or so. “Yes! It’s been here all along. Come on in.” I’d be embarrassed if my company ran like this. During the two+ months I waited my system was not put back together completely so it was worse after the first appointment until the last. I have ne intention of ever walking through Platinum Chevrolet’s doors in Santa Rosa again, to buy or to have service. More
by MOSTOFTHETIME2
Verified CustomerEmployees Worked With
February 25, 2026
Did not explain way a radio fuse cost $750. There was no info how many hours it took and why. There was no info how many hours it took and why. More
by RV_SPECIALIST
Employees Worked With
February 24, 2026
Good understanding of what needs to be done. Good communication and knowledge of his job. Very nice person. Good communication and knowledge of his job. Very nice person. More
by ALEMAN7700
February 20, 2026
It took 2 hours. They didn't really say what sort of service they'd do to my car. I kept getting emails about the car while I was waiting for the service to be finish They didn't really say what sort of service they'd do to my car. I kept getting emails about the car while I was waiting for the service to be finished but I was told to ignore those emails More
by bianca8
February 20, 2026
Took longer than promised, but outcome was good. Rattle location was discovered and fixed. Need to be more realistic about time till completion Rattle location was discovered and fixed. Need to be more realistic about time till completion More
by TEBURCH
February 20, 2026
Only really had interaction with Odin and the cashier and they were both great, especially Odin. He kept me in the loop and also was able to expedite the work and got the job done quickly. they were both great, especially Odin. He kept me in the loop and also was able to expedite the work and got the job done quickly. More
by mckennafam
Employees Worked With
Odin
February 20, 2026
Very good and prompt service. Service writer took the extra time and listened to my concern snd addressed them. The fact that he took the time to contact the factory and managem Service writer took the extra time and listened to my concern snd addressed them. The fact that he took the time to contact the factory and management on my behalf speaks volumes of what good customer service is all about. I have been a Chevy customer for 40 years and besides the quality of Chevy, this service writer is the reason I will remain a Chevy Man. More
by ahoyschramm
Employees Worked With
Odin
February 19, 2026
Odin was very knowledgeable and friendly reliable dependable customer service 10/10 my go to service provider all time thank Platinum Chevrolet dependable customer service 10/10 my go to service provider all time thank Platinum Chevrolet More
by esequielmercado06
Employees Worked With
Odin
