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Platinum Chrysler Dodge Ram Jeep
Terrell, TX
321 Reviews
Platinum Chrysler Dodge Ram Jeep in Terrell, Texas!
Experience Standout Car Shopping at Platinum Chrysler Dodge Ram Jeep Serving Terrell, Garland, Mesquite, Rockwall, and beyond!
Providing you with new and used cars, along with parts and service is our focus, at Platinum Chrysler Dodge Ram Jeep. We want to give those in Terrell and others we serve in Garland, Mesquite, Rockwall an enjoyable and positive experience every time you come to visit us whether it's to buy, or service your Chrysler, Dodge, Jeep or Ram model. We take great pride in it and demonstrate it by offering the highest levels of care and customer service. We proudly serve drivers in Dallas, Garland, Greenville, Mesquite, Plano, Richardson, Rockwall, Tyler, and beyond!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:00 AM - 2:00 PM
Sunday Closed
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Showing 321 reviews
February 07, 2023
I told my salesperson Charlie many times I most likely wanted to purchase the Jeep after lease. He didn’t listen. Financed with Ally instead of Jeep. Had to process financing a second time to get with Jee wanted to purchase the Jeep after lease. He didn’t listen. Financed with Ally instead of Jeep. Had to process financing a second time to get with Jeep. Lyle the finance guy tried to take advantage so I’d have a higher payment. I have great credit! Got with manager who is very helpful and he had financing reprocessed. Hassle! Platinum matched my sales quote on my previous Jeep. However, again Charlie lied! He said I would have a check in two weeks max. It literally took 6 weeks! Horrible! The year before I purchased a Jeep from Mark Jeep in Lake Charles and they were amazing. Take note from them! More
by Todd Freeman
Employees Worked With
January 08, 2023
I had an excellent experience tonight buying my Jeep Gladiator. Zack, our sales person, was very knowledgeable and friendly. He even stayed after closing to get the deal done. I will definitely be back Gladiator. Zack, our sales person, was very knowledgeable and friendly. He even stayed after closing to get the deal done. I will definitely be back in the future! More
by Cannonball44
December 24, 2022
Love this dealership bought several cars and trucks from them always happy great deals and service them always happy great deals and service More
by Genslershelly
December 23, 2022
Charlie did an awesome job. He was very knowledgeable and helped guide me though the process He was very knowledgeable and helped guide me though the process More
by Carol
Employees Worked With
October 20, 2022
Walked into the dealership looked at three vehicles picked one out and drove it home everybody was very nice very courteous and professional picked one out and drove it home everybody was very nice very courteous and professional More
by Trice.judealoo
Employees Worked With
Kasey Jackson *****
