Platinum Volkswagen

My wife and I just leased a 2013 VW Bug from Joe at Platinum. The service could not have been nicer. He didn't talk circles around us and he tried to make sure we were very comfortable every step of th Platinum. The service could not have been nicer. He didn't talk circles around us and he tried to make sure we were very comfortable every step of the way. He cut to the chase with pricing, knowing we had a budget to go by. The whole process was very smooth and we love the car. Thanks Joe! More

I found AJ to be responsive to my needs. I had asked about various options and pricing and he was very patient with my needs and desires about various options and pricing and he was very patient with my needs and desires More

Mr. Fiore called me and asked me to bring in my 2010 Jetta for an appraisal which I did and then I purchased a 2013 Jetta with no money down and essentially the same payments I was making before. It wa Jetta for an appraisal which I did and then I purchased a 2013 Jetta with no money down and essentially the same payments I was making before. It was a great deal and I'm thrilled with my new 2013 Jetta in a beautiful metallic blue color. More

Platinum Volkswagen is a great dealership and I would highly recommend them for anyone looking for an enjoyable car buying experience. Working with Doc and AJ was a pleasure. They, along with the rest of highly recommend them for anyone looking for an enjoyable car buying experience. Working with Doc and AJ was a pleasure. They, along with the rest of the team at Platinum Volkswagen, were very knowledgeable and made my requests and opinions their top priority. They did whatever it took to make me happy and make sure I was buying the car that best suited me. No one on the team is pushy or forces you into anything. It was a pleasure to buy a car from Platinum Volkswagen and I would recommend them to everyone. More

AJ was very unprofessional after our deal was over and I was having problems with my lease return. He accused me of scratching my own car and said I was trying to make them pay for it. I mean who says that was having problems with my lease return. He accused me of scratching my own car and said I was trying to make them pay for it. I mean who says that to their customers. My experience was ok till this point. I would never recommend him to anyone else, however a really nice manager helped me out. Thank you to him! More

Once again my experience at Platinum was outstanding. I lost my first Jetta after the hurricane - which I bought from them and immediately contacted Josh to get a new one - no thought about it! After losi lost my first Jetta after the hurricane - which I bought from them and immediately contacted Josh to get a new one - no thought about it! After losing my second car the following day after the storm, Josh made sure I had a loaner car for as long as I needed it during the insurance process - no charge - saved my Thanksgiving trip to the folks! My salesperson Juan was extraordinarily knowledgeable, helpful and kind. Josh and John backed everything that they promised me and I am back on the road in my new 2013 Jetta. I cannot praise this dealership enough - from Sales to Service (Joanne- a real gem) - they truly define what customer service is all about. I am forever grateful and have recommended them to countless friends and colleagues! More

People here are great to work with, they showed me all my options and I picked the best option possilbe for my situtation,very profetional. I highly recomend. Thanks options and I picked the best option possilbe for my situtation,very profetional. I highly recomend. Thanks More

Dealing with A.J. Fiore was the internet manager was an excellent experience, no other way to purchase a vehicle and then the delivery by Debbie was the icing on the cake and I love my Volkswagon. excellent experience, no other way to purchase a vehicle and then the delivery by Debbie was the icing on the cake and I love my Volkswagon. More

The experience I had at platinum volkswagen was a truly great one. It was fast, I was able to get the car that I wanted for an awesome price on the same day as when I went looking. Aj is an awesome sales p great one. It was fast, I was able to get the car that I wanted for an awesome price on the same day as when I went looking. Aj is an awesome sales person, with a great personality and customer service skills. David Quintero was funny and helped the process of leasing a car come along very easily. Thank you so much to the whole staff for making car shopping an enjoyable experience ! I would also like to thank the person who showed me the features of the car and how to use everything ! More

Very aggressive salesman with exceptional price.Thorough extended warranty presentation by Sales Manager.Good new vehicle feature description at delivery.first service appointment disclosed as part of deliv extended warranty presentation by Sales Manager.Good new vehicle feature description at delivery.first service appointment disclosed as part of delivery. More