Platinum Volkswagen

I have purchased many cars in the past dealt with many dealerships in the past and none compare to Platinum Volkswagen. I walked in undecided as to what I wanted and with the help of Damian I walked out dealerships in the past and none compare to Platinum Volkswagen. I walked in undecided as to what I wanted and with the help of Damian I walked out knowing what I wanted. I appreciated his honesty. I had a certain dollar amount to spend and Damian worked very hard at keeping me within my budget. He and his team exceeded my expectations I have never had a sales team at a dealership that took the time to really listen to you or go over everything so completely they are so knowledgeable. We now own the Jetta and couldn't be happier. More

Damian was OUTSTANDING to work with. He was very helpful, knowledgeable and answered all my questions, and a really nice guy. My overall experience from finding, purchasing to delivery was FANTASTIC. Befor knowledgeable and answered all my questions, and a really nice guy. My overall experience from finding, purchasing to delivery was FANTASTIC. Before I left, they took the time to go over the in’s and out’s of the car. I was shown how to use all the features. Also, after picking up the car I received follow up calls to see if I have any questions about my new car. It was a WONDERFUL experience at Platinum Volkswagen. Every person in this dealership was very helpful and friendly!!! I love my new 2012 Jetta and would highly recommend this dealership to everyone!!! Once again my experience with Platinum Volkswagen was FANTASTIC!!! More

Doc, my sales rep, was absolutely amazing. He treated me like a queen. He anticipated all of my needs and exceeded my expectations. I leased my first VW Jetta 4 years ago and loved it to death. When my le like a queen. He anticipated all of my needs and exceeded my expectations. I leased my first VW Jetta 4 years ago and loved it to death. When my lease was up last month, I decided to return to Platinum Volkswagon. I let Doc know my price range and my preferences. He gave me exactly what I wanted and at a price I can afford. Doc made me feel completely at ease and made every step of the process incredibly easy. I love my new Jetta. As far as customer service goes, I truely believe that Doc and Platinum Volkswagon have set a standard that would be impossible to surpass! More

Wow, I have never had such a great experience at a dealer in my life. Came in expecting games & all, but to my surprise there were none. We worked with Joe & Dave, but everyone else in this dealership was f in my life. Came in expecting games & all, but to my surprise there were none. We worked with Joe & Dave, but everyone else in this dealership was friendly nice and cool. Got an awesome deal and full review and lesson of all our Passat had to offer us. The transaction went so quick & smooth it's almost unbelievable. I am giving Platinum a high rating due to the excellent service and care that was provided to myself and my Mother while working on a deal on a 2012 Passat. These sales people are not your regular car salesmen, you just have to go to understand. I would recommend Joe and manager Dave, but the whole team is great. It's only been about a week since we purchased the VW Passat, I am thrilled. They set up an appointment for a follow up check and have called to check how everything is working out. I will post again after any service visits as well. Almost forgot, they have great coffee too. More

Friendly professional service! No pressure. Sold me what I wanted at a great price. We could not be more pleased! Arnie was a great salesman, and everyone at dealership was professional and honest! I wanted at a great price. We could not be more pleased! Arnie was a great salesman, and everyone at dealership was professional and honest! More

Between my Salesperson, Nick Drasby and the Sales Manager, Dave Quintero - I am so happy with how everything turned out, I cannot thank them enough. They made the car buying experience so much easier Manager, Dave Quintero - I am so happy with how everything turned out, I cannot thank them enough. They made the car buying experience so much easier than I thought it was going to be. I appreciate everything they did for me to make this deal happen. Originally I was apprehensive because of my past experience with Sovereign VW, however, Platinum is a completely different dealership. The amount of follow up calls and emails have surpassed any communication I ever had with Sovereign. I feel like Platinum VW takes the time to know their customer and I know I'll have a wonderful car buying relationship with these guys for years to come. I will definitely recommend Platinum VW to all!!! More

The sales people Arnie and Rich as well as the finance manager were curteous and informative. i came in looking to buy either the Passat or CC went over the features with Arnie and he showed me what was a manager were curteous and informative. i came in looking to buy either the Passat or CC went over the features with Arnie and he showed me what was available. Followed up with Richard and came to an agreement. Picked up car signed a contract with Rob and purchased an extended warranty contract. Jim showed me the cat and was very knowledable and patient. More

When I went to Platium VW, I did not know what to expect. However, as soon as I arrived at their showroom, I was made to feel very comfortable and was very impressed with the knowledge and presentation of my However, as soon as I arrived at their showroom, I was made to feel very comfortable and was very impressed with the knowledge and presentation of my salesman, Leo! Almost all my questions were answered before I could even ask. Once I made my decision on the car I wanted to purchase, the process was made very easy and was given a very fair price. I would strongly recommend this dealership to anyone who looks forward to a pleasant car buying experience. Sincerely, Lorella Fazio More

I was in the market for a new car. So a co-worker of mine suggested that I should buy a VW Jetta because she loves the Volkswagon Jetta and only buys VW. She was telling me all about its features and comfort suggested that I should buy a VW Jetta because she loves the Volkswagon Jetta and only buys VW. She was telling me all about its features and comfort. Thinking back in the past my family owned Volkswagons, plus I passed my driving road test in a Volkswagon Rabbit. So I checked out a few dealerships on the internet based on price and mileage for a certified pre owned car and a new car. So I found a car and worth looking at from Platnumn Volkswagon. I Drove there and looked and went inside to look for a salesman. As I was looking at the 2012 Jetta in the show room Juan Caguiat greeted me and asked me what I was looking for. I had showed him the ad of a 2011 Jetta from Platnumn website. We went to look at the car. Juan was very knowledgeable about the automobile and answered my questions. He then suggested to me to take a look at the 2012 Passat and jetta because of the type of trim I was asking for. Then I asked about financing and I wasn't certain which car I should buy. Between the 3 cars and their expertise, Juan and his manager were working out the finance that was economically feasible for me. For 3 hours Juan, his manager and I finally came to an agreement that fitted my own needs. In the end I bought the car that I originally looked at the beginning. The experience was enjoyable with no pressure, frustrations or sale gimmicks from Juan, the manager or the financier. The quality of service I received was served with professionalism and experience. More

I had visited two other Volkswagen dealers. One told me I was very difficult to work with. The other said I could order the car I wanted if I picked out three colors. They both told me that the V.6 was not a was very difficult to work with. The other said I could order the car I wanted if I picked out three colors. They both told me that the V.6 was not available and I should really focus on the smaller engine. They made the mistake of focusing on what would be "age appropriate" for me even after I told them that I had previously owned a Mustang and currently owned a Thunderbird. My salesman, Nicholas Drasby, after speaking with me for a while and discussing options and explaining the workings of the lesser engine realized that he had a very specific need to qualify. He then told me he would order the car I wanted without hesitation. He said it would take time as the car had to be built. He then went and searched out the current available V.6 Passats and located one in another county. The office then went into full gear to obtain that car for me. I cannot tell you how professional, courteous and fine this office is. I would highly recommend Nick and is fellow Platinum Volkswagen co-worker to everyone. I love my car! More