Platinum Volkswagen
Hicksville, NY
Hours
Sales/Showroom
Monday 10:00 AM - 5:00 PM
Tuesday 10:00 AM - 5:00 PM
Wednesday 10:00 AM - 5:00 PM
Thursday 10:00 AM - 5:00 PM
Friday 10:00 AM - 5:00 PM
Saturday 10:00 AM - 4:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday Closed
Sunday Closed
By Type
Showing 1,016 reviews
Absolutely hands down the best experience that I have ever had with VW. I have been leasing cars for years with VW and I have never been treated like royalty until I met Doc from Platinum. There was a ever had with VW. I have been leasing cars for years with VW and I have never been treated like royalty until I met Doc from Platinum. There was a smile on my face from when I was greeted by him up until the minute I left. He went above and beyond the call of duty. His friendly & charming personality won me over as well as the great deal and service! Buying a car can be one of the most stressful times. Doc made my experience fun and stress free. He is genuine and honest and down to earth. To be honest, words cannot explain how grateful I am to have had the opportunity to work with him. I would be a repeat customer at this location and I would certinaly tell anyone and everyone to go to Platinum! They are lucky to have a man like Doc working there. Thank you : ) More
My Experience at this dealership was awesome, they were quick and efficient and great at presenting all the necessary information needed to make my decision. They presented a very friendly atmosphere and w quick and efficient and great at presenting all the necessary information needed to make my decision. They presented a very friendly atmosphere and worked with their customers in a professional and timely manner. Thank you! More
From the moment i first called the dealership and spoke with al up until i drove off the lot with my new car, he ensured that my transaction was easy and smooth. He even came in on his day off when my car with al up until i drove off the lot with my new car, he ensured that my transaction was easy and smooth. He even came in on his day off when my car was being delivered to ensure that i was satisfied with my purchase, and that everything went the way it was supposed to. my calls were answered by al promptly, and when he was not available due to being with another customer, he returned my calls timely. Al is a professional. he never spoke badly about other dealerships nor other salesmen. he just was happy doing his job making me happy. undoubtedly he does the same thing with many other customers since he seemed to have his own following anytime i was in the dealership. Im very happy to have found a car salesman who was the complete opposite of any stereotype the job title carries. I highly recommend Al. More
Al was very professional. He was very fair and upfront with pricing I visited Sunrise Volkswagon and there price was unfair and was based on my credit score and downpayment. After deciding not to busine with pricing I visited Sunrise Volkswagon and there price was unfair and was based on my credit score and downpayment. After deciding not to business with them, that's when they decided to give me a good price. Al was upfront with me from the very beginning and no other dealership was able to match his price . More
The sales person we worked with (Joe Riccobene) was exceptionally professional, consultative, competent, courteous, and friendly. He kept us appropriately informed of our options and responsibilities exceptionally professional, consultative, competent, courteous, and friendly. He kept us appropriately informed of our options and responsibilities throughout the process in a thoroughly consultative manner. The finance manager (Robert Sedrish) and sales guy (Jim Fry) who walked us through the details of the new car, once purchased, were also very competent, friendly, and a pleasure to work with. The overall appearance and general mood of the dealership was professional, friendly, and attractive. The recent hurricane -- and my insurance company's response to it --presented a bit of a challenge to timely completion of the transaction, but the Platinum team helped us navigate that effectively and conveniently. All in all, a very satisfactory transaction. I am happy to recommend this dealership. More
This dealership was great. From when we walked in everyone greated us in a friendly maner, to the salesman who went over all the different vehicles we were interested in to the owner coming over to i everyone greated us in a friendly maner, to the salesman who went over all the different vehicles we were interested in to the owner coming over to introduce himself, to the finance guys, who were so helpful. They actually called after we bought the vehicle and LOWERED the interest rate. When has a car dealer done that? I have been buying cars for 30 years and have never had such a easy, pleasant experience. Even when we went to pick the car up the service manager went over every option the car had. I have bought Mercedes and Infinity in the past and they have never done that. I would highly reccomend this dealership and Volkswagen. This is the first one that I bought and how nice to find out that it has covered maintence for three years. I will go back to this dealer when my Prius needs to be replaced. More
had a very positive experience looking to place an had a very positive experience looking to place an order on 2 new cars for my son and for myself sales manager is very helpful will recommend this had a very positive experience looking to place an order on 2 new cars for my son and for myself sales manager is very helpful will recommend this dealership to all my friends thanks guys More
This is our 3rd volkswagen jetta in our family and the first time we have dealt with Doc. He made our experience absolutly wonderful with his sincerity and expertise. I am so sorry that Doc didnt sell me first time we have dealt with Doc. He made our experience absolutly wonderful with his sincerity and expertise. I am so sorry that Doc didnt sell me my last two vws From the beginning. He had given us all our realistic options for our affordability. We never had to sit down with anyone else but Doc which made the whole process alot easier. Doc's personality is priceless and i look forward to dealing with him again in the future.:) More
Dealing with Platinum and Louis was the most hassel free car purchase I have encounterd in a long time and their finance person Robert was great in offering all diferent options. car purchase I have encounterd in a long time and their finance person Robert was great in offering all diferent options. More
I have been buying cars from Doc at this dealership for many years and he just never disappoints. I just bought another car and would never think of going anywhere else. The minute I walk in the door of many years and he just never disappoints. I just bought another car and would never think of going anywhere else. The minute I walk in the door of Platinum VW, I know that I am going to be greeted with a smile and treated like an important customer. There is never a question that I will be offered the very best price, financing and service. I have sent many friends to Doc and they have all walked away with a positive experience. A special mention to Josh who is an absolute pleasure to do business with. I am a loyal customer to this dealership and for very good reason. It is simply the best place to buy a car. More