Platinum Volkswagen
Hicksville, NY
Hours
Sales/Showroom
Monday 10:00 AM - 5:00 PM
Tuesday 10:00 AM - 5:00 PM
Wednesday 10:00 AM - 5:00 PM
Thursday 10:00 AM - 5:00 PM
Friday 10:00 AM - 5:00 PM
Saturday 10:00 AM - 4:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday Closed
Sunday Closed
By Type
Showing 1,016 reviews
Doc and Josh made buying my first car a great experience. Their costumer service and attention to detail far exceeded my expectations. When I walked into the dealer I saw the red Jetta and fell in love with Their costumer service and attention to detail far exceeded my expectations. When I walked into the dealer I saw the red Jetta and fell in love with it! Doc helped my mother and me realize that the red Jetta was the car for me. When I made my final decision, Doc printed out a large yellow smiley face and wrote "I belong to Sylvana" and put it on the windshield of the car in the showroom for everyone to see, that made me feel really special. As a surprise, Doc and Josh had pinstripes painted on to match the interior of the car. When i picked up the car, Doc had a beautiful bouquet of flowers on the dashboard for me, along with Platinum VW hats, bags, coffee mugs and teeshirts, not to mention the full tank of gas. Jim was also a big help, he showed me every little detail there is to know, from the interior to the exterior. While driving my moms CC before i got my Jetta, I had some questions about the CD player, he was able to show me exactly how to use it in the Jetta. This is my moms favorite dealership and she's a fancy girl and they spoil her, she's had three cars from there and this is our fourth, they treat us really well there. Platinum Volkswagen is now my favorite dealership too. More
i loved their friendly staff and great working people. i was unsure about getting my new car but after i talked to their very knowledgeable staff told me more about the car i was sold. i also enjoyed having was unsure about getting my new car but after i talked to their very knowledgeable staff told me more about the car i was sold. i also enjoyed having a talk with damian about stuff lik he had the time to talk and answer our questions in full detail and they gave amazing information about their cars like they even as the staff really enjoyed working there and the cars they sell they would have as their own. when i came in to get the car we were fully informed about everything about our new car. We are very happy with everyone there and will happily got there again to buy another car and reccomend it to any of the people we know who want to buy a vw car. More
Joe and everyone at Platinum Volkswagen were extremely helpful. I have never had such a great car buying experience. From the moment we talked on the phone about what I had in mind, to the moment I could helpful. I have never had such a great car buying experience. From the moment we talked on the phone about what I had in mind, to the moment I could pick up my new car, everything was easy and fun. And thanks to everyone at Platinum for making every effort to get me my car as fast as possible! I can recommend this dealer to everyone. More
Its like love at first sight. Our entire experience was the greatest ever in dealing with sales personnel. Damien was extremely helpful and put all our fears to rest immediately. Never pushy and always l the greatest ever in dealing with sales personnel. Damien was extremely helpful and put all our fears to rest immediately. Never pushy and always looking out for our best interest. Salesman should take note of his bedside manner and his caring interest. Josh, Jim, Dave, you guys are the greatest. Damien thank-you, thank-you, thank-you. Would I recommend your dealership yes, yes, yes. More
This was the greatest experience I ever had buying a car. Damian, the sales manager, went to great lengths to find the right car for me and explained everything I needed to know about my new car. Josh, the Damian, the sales manager, went to great lengths to find the right car for me and explained everything I needed to know about my new car. Josh, the store manager, did everything in his power to make sure I got the best buyback for my previous vehicle and made everything go very smoothly. Rob, the finance manager, ensured that I got the best available financing for my vehicle. I would definitely recommend this dealership to anyone who wants a new car. The salesman weren't pushy and were extremely accommodating. They made sure that they took the time to explain all my options and were very knowledgeable. I can not say enough good things about this dealer. More
I went to Platinum after getting the price I wanted on a GTI. Joe was especially helpful in making a smooth problem-free transaction. The rest of the dealership staff were all also friendly and informative. GTI. Joe was especially helpful in making a smooth problem-free transaction. The rest of the dealership staff were all also friendly and informative. More
From the moment I entered the doors at Platinum, everyone was helpful and courteous. Lou Lagnese helped us lease a new VW Jetta. The transaction was smooth and easy. I would recommend anyone to Platinum w was helpful and courteous. Lou Lagnese helped us lease a new VW Jetta. The transaction was smooth and easy. I would recommend anyone to Platinum without a doubt! Thanks, Lou for taking care of us. More
I would highly recommend VW Platinum to my friends and family. Lou was a pleasure to transact business with, a true gentleman and a professional. Overall, it was a great experience, and we love our new V family. Lou was a pleasure to transact business with, a true gentleman and a professional. Overall, it was a great experience, and we love our new VW Jetta SE!!! Thank you Lou and VW Platinum! Warmest Regards, The DiCarali's More
Platinum Volkswagen is a wonderful dealer. Specifically, David Quintero was a pleasure to deal with. David was honest, upfront, and knows his product very well. I feel like I got a great deal, and David w David Quintero was a pleasure to deal with. David was honest, upfront, and knows his product very well. I feel like I got a great deal, and David went above and beyond to make the car-buying experience simple. David made sure to cover every single detail, provided up-front pricing and no gimmicks, and the deal I got was exactly what I was promised. David's assistant Deanna also did a great job getting all of the paperwork finalized. I honestly cannot recommend Platinum enough. I shopped many Long Island VW dealerships prior to contacting Platinum VW, and none even came close to the experience that Platinum provided. More
It was a pleasure to work with everybody in Platinum VW: sale representative (Al), financial manager and all personal from the point of checking different car models available to the point of driving off in sale representative (Al), financial manager and all personal from the point of checking different car models available to the point of driving off in the new car. Everything was done quickly and professional. Definitely recommend to everybody. More