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Plaza Cadillac
Leesburg, FL
1,636 Reviews
Plaza Cadillac was established in October of 1995, and consistently ranks as one of the nation’s top Cadillac dealers for sales and customer satisfaction. Our primary areas of sales and service are here in Lake and Sumter counties, but many of our customers come from throughout the State of Florida.
We take tremendous pride in the level of service that we provide, and we do it by keeping in mind all of the expectations that our customers have for premium dealership. We are dedicated to making sure that our customers drive off of our lot feeling completely satisfied their purchase or service experience. We are passionate stewards for Cadillac who take pride in helping our customers celebrate their success. We realize that consumers don’t buy Cadillacs because they have to, but rather because they want. Driving a Cadillac is a reward to yourself for your hard work and achievements, and we are here to help.
Since our opening in 1995 we have supported our local community to give back as much as possible. We are active in the local Chambers of Commerce, civic organizations and support many local charities. By dealing with Plaza Cadillac, you also help support these wonderful local causes.
We offer you our sincere gratitude for your consideration. Without you, none of this would be possible.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 7:00 PM
Tuesday 8:30 AM - 7:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 7:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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Showing 1,636 reviews
March 16, 2020
Harry helped resolve what others could not! Entire service crew contributed knowledge and experience to assist with my problem. Will never seek service any where else! service crew contributed knowledge and experience to assist with my problem. Will never seek service any where else! More
by joeylarson
Verified CustomerEmployees Worked With
Harry- service dept
Helpful March 16, 2020
Warranty removed Head to replace camshaft and lifter on 2016 Escalade. 2.5 week job. Radiator hose popped off 4 miles from dealer. Then after drive home to South Florida now have engine oil leak. Ser 2016 Escalade. 2.5 week job. Radiator hose popped off 4 miles from dealer. Then after drive home to South Florida now have engine oil leak. Service writer Steve good service. Hard line mechanic poor work More
by Gene
Employees Worked With
Steve
March 14, 2020
As usual I find them very competent courteous and helpful. I not only expect but receive quality care. I always come back to Plaza because of the service I received helpful. I not only expect but receive quality care. I always come back to Plaza because of the service I received More
by Scooters Mom
Employees Worked With
Harry arkady
March 13, 2020
Most fantastic sales experience at any car dealership I’ve ever been to!! Attentive, informative & not pushy! Worth the drive from any surrounding county! Not my first rodeo at buying a vehicle nor my la I’ve ever been to!! Attentive, informative & not pushy! Worth the drive from any surrounding county! Not my first rodeo at buying a vehicle nor my last , will never set foot on any other lot if it doesn’t have the Plaza logo!! More
by Frankey C.
Employees Worked With
Allen (didn’t get last name) , John Bach, DAVID STONE
March 11, 2020
Service was able to fit my auto in due to an engine overheating problem. A sensor had to be replaced. Very pleased with technicians. Thanks for prompt service avoiding another appointment overheating problem. A sensor had to be replaced. Very pleased with technicians. Thanks for prompt service avoiding another appointment More
by Ben
Employees Worked With
Harry and Jerry
March 04, 2020
From the moment I arrived for service the service was just awesome. Everyone I met greeted me and made me feel right at home. It truly was unbelievable. Best experience I have ever had at any dealership just awesome. Everyone I met greeted me and made me feel right at home. It truly was unbelievable. Best experience I have ever had at any dealership by far. Well done folks. More
by dsavage521
Employees Worked With
Steven Wiggins - Service. He was absolutely the best. Your team is lucky to have a guy like this.
March 01, 2020
Their service person who came out to my house to plug a leaky nail hole in a tire was wonderful. He was kind, considerate and very knowledgable. Super experience. leaky nail hole in a tire was wonderful. He was kind, considerate and very knowledgable. Super experience. More
by Mellie
Employees Worked With
Jim Finney
February 29, 2020
We went for a oil change & DIC problem, which we to have it's software down loaded and reinstaled. We had this done on a previous Caddy and it took 2 hours, and cleaned all the data we had it. On a previou it's software down loaded and reinstaled. We had this done on a previous Caddy and it took 2 hours, and cleaned all the data we had it. On a previous service, we needed to have the transmission fluid changed. This is the last of 5 Caddys we will owned. Your X customer, Michael Lusk More
by WAIT4ALL
Employees Worked With
Steve in service
February 29, 2020
Happy the the experience. Used a coupon that was sent to me and considered the service an excellent value. Service personnel was friendly and professional. me and considered the service an excellent value. Service personnel was friendly and professional. More
by dwightvb
Employees Worked With
Cannot remember the name
February 29, 2020
Great Service Quickly I blew out a tire earlier in the day and had to call road service to put on the spare. I called Cadillac Service to make sure they had the correct re I blew out a tire earlier in the day and had to call road service to put on the spare. I called Cadillac Service to make sure they had the correct replacement tire if I brought the car in later that day or early the nest. When I arrived shortly after 4:00 pm on Friday afternoon, Harry walked over to service to see if someone could replace the tire at that time. Someone could! So I went to dinner across the road, returned around 5:15, and Steve checked me out quickly and efficiently. I was most satisfied with the response. Mary Ann Dvorsky More
by MADVORSKY
Employees Worked With
Harry and Steve in the Service Department
