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Plaza Cadillac

Leesburg, FL

4.5
1,738 Reviews
Plaza Cadillac was established in October of 1995, and consistently ranks as one of the nation’s top Cadillac dealers for sales and customer satisfaction. Our primary areas of sales and service are here in Lake and Sumter counties, but many of our customers come from throughout the State of Florida. We take tremendous pride in the level of service that we provide, and we do it by keeping in mind all of the expectations that our customers have for premium dealership. We are dedicated to making sure that our customers drive off of our lot feeling completely satisfied their purchase or service experience. We are passionate stewards for Cadillac who take pride in helping our customers celebrate their success. We realize that consumers don’t buy Cadillacs because they have to, but rather because they want. Driving a Cadillac is a reward to yourself for your hard work and achievements, and we are here to help. Since our opening in 1995 we have supported our local community to give back as much as possible. We are active in the local Chambers of Commerce, civic organizations and support many local charities. By dealing with Plaza Cadillac, you also help support these wonderful local causes. We offer you our sincere gratitude for your consideration. Without you, none of this would be possible.
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8893 US-441

Leesburg, FL

34788

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Showing 1,738 reviews

March 23, 2019

Solve a problem Went in with a problem, came out with a terrific solution. Russ, Rick and Teresa were kind, caring and a pleasure to deal with! Very professional and More

by ACS 2019
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rick Jimenez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Russ Bennett, Teresa Matey
Mar 25, 2019 -

Plaza Cadillac responded

Thanks so much for your fantastic review. So glad that your problem was addressed and solved in a timely manner. Greg Yager General Manager

March 17, 2019

Caring and efficient I had a touch screen problem and stopped in Plaza without an appointment. Harry immediately identified the problem and solution, a new part was order More

by GKOVACS4
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Harry
Mar 18, 2019 -

Plaza Cadillac responded

Thanks so much for your great review and your patronage to Plaza Cadillac. Greg Yager General Manager

March 17, 2019

Harry and Glen Been going to Plaza for years. Harry in Service is super freindly,curtious. Glen works on my vehicles and is sure to cover any problems and personal More

by DAW7289
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Harry and Glen, Greg Yager
Mar 18, 2019 -

Plaza Cadillac responded

So glad to have you as a customer of Plaza Cadillac. Great to hear that Harry and Glenn are taking care of all of your needs. Thanks so much for your patronage. Greg Yager General Manager

March 16, 2019

Everything you would expect from a luxury car dealer. Perfec Ease of making an appointment. Appointment was executed as scheduled. No oversell and a clean car when finished. Fast friendly service served with cof More

by Deetls2013ATS#
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Harry the service advisor.
Mar 18, 2019 -

Plaza Cadillac responded

Thanks so much for the 5-star review. So glad that you were completely satisfied with your visit and we look forward to seeing you in the future. Greg Yager General Manager

March 16, 2019

Regular service. Was easy check in and service was quick and then washed and out. Had regular scheduled service to prepare for a visit to AL and NC in April. Thanks More

by JACOHN3062
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jesse knapp
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 18, 2019 -

Plaza Cadillac responded

Prompt and courteous service is our goal here at Plaza Cadillac. Thanks so much for the great review and save travels. Greg Yager General Manager

March 14, 2019

First time visit We moved from Asheville to the Villages. Have a wonderful dealer there and was not expecting to be as pleased as with my Asheville dealer. I was, than More

by Pat
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Not sure.
Mar 16, 2019 -

Plaza Cadillac responded

Pat, first of all, Welcome to Central Florida. We realize that you have choices when it comes to your automobile dealership and we are thankful that Plaza Cadillac was your dealer of choice. Thanks so much for the great review. We value your business and look forward to serving you in the future. Greg Yager General Manager

March 09, 2019

Low battery check up Battery would not hold a charge while we were out of town. After they checked everything out it was determined that the car was talking to it’s self d More

by ALICEG65
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve in Service
Mar 11, 2019 -

Plaza Cadillac responded

Alice, happy to hear that we were able to get to the root of the problem and advise you accordingly. Thanks so much for your business and patronage to Plaza Cadillac. Greg Yager General Manager

March 09, 2019

It was great because of the excellent sales person Well everyone I met at the dealership was great. I would recommend Plaza Cadillac to anyone looking for a great buying experience. My wife and I are v More

by JIMMIESTEINBERG
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Allen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rick Jimenez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rob Giovanetti
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Teresa Matey
Mar 11, 2019 -

Plaza Cadillac responded

Jimmie, thanks to you and your wife very much for your business and patronage to Plaza Cadillac. Your complete satisfaction is our ultimate goal. Greg Yager General Manager

March 08, 2019

Just Wonderful People Thanks Plaza for the hospitable treatment, and giving my wife and me the "Red Carpet" treatment! Jessie and Mark were just great, even though our purc More

by Chicago Transplants
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Allen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jesse knapp
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 08, 2019 -

Plaza Cadillac responded

Thanks so much for your fantastic review of our dealership and your experience. So glad that we were able to meet your needs and expectations. Greg Yager General Manager

March 07, 2019

Worst Experience Timeless don't care about anything they broke front bumper everything was not tight no nails take 2 days for no reason I hate Cadillac because of them More

by Sam
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Steve
Mar 08, 2019 -

Plaza Cadillac responded

Sam, sorry to hear that you were not happy with your experience here at Plaza Cadillac. Please feel free to contact Patrick Bianchi, Service Director to discuss this situation directly with him. We have record of a visit under the name of Sam. Thanks so much. Greg Yager General Manager

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