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Plaza Cadillac
Leesburg, FL
1,739 Reviews
Plaza Cadillac was established in October of 1995, and consistently ranks as one of the nation’s top Cadillac dealers for sales and customer satisfaction. Our primary areas of sales and service are here in Lake and Sumter counties, but many of our customers come from throughout the State of Florida.
We take tremendous pride in the level of service that we provide, and we do it by keeping in mind all of the expectations that our customers have for premium dealership. We are dedicated to making sure that our customers drive off of our lot feeling completely satisfied their purchase or service experience. We are passionate stewards for Cadillac who take pride in helping our customers celebrate their success. We realize that consumers don’t buy Cadillacs because they have to, but rather because they want. Driving a Cadillac is a reward to yourself for your hard work and achievements, and we are here to help.
Since our opening in 1995 we have supported our local community to give back as much as possible. We are active in the local Chambers of Commerce, civic organizations and support many local charities. By dealing with Plaza Cadillac, you also help support these wonderful local causes.
We offer you our sincere gratitude for your consideration. Without you, none of this would be possible.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 7:00 PM
Tuesday 8:30 AM - 7:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 7:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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Showing 1,739 reviews
November 15, 2018
Check engine light problems Steve in service is the Greatest. My problem brought me back 3 times but it finally was resolved. He was very good at explaining everything and work Steve in service is the Greatest. My problem brought me back 3 times but it finally was resolved. He was very good at explaining everything and worked with my frustrations about it not being fixed the first and second times He was good at giving me daily updates while my vehicle was being repaired the last time More
by Lou
Verified CustomerEmployees Worked With
Steve in service
November 12, 2018
Good experience God salesman fast paperwork, who could ask for more. Survey should accept my comment as written. If I wanted to say more I would. Yes God salesman fast paperwork, who could ask for more. Survey should accept my comment as written. If I wanted to say more I would. Yes More
by Chewy1793
November 10, 2018
Good experience The sale representative Teressa was knowledgeable and very helpful. The dealership made choices clear and explained things well. Pleased with my buyin The sale representative Teressa was knowledgeable and very helpful. The dealership made choices clear and explained things well. Pleased with my buying experience at Plaza Cadillac. More
by Eb1
November 10, 2018
Top notch service Easy to schedule and reschedule. Prompt service. Short turn time. Took good care of car and questions. Service department was a pleasure to work with Easy to schedule and reschedule. Prompt service. Short turn time. Took good care of car and questions. Service department was a pleasure to work with. More
by HJEMMETT7
Employees Worked With
Hairless Harry A. In service.
November 10, 2018
Very friendly, extremely professional Plaza Cadillac has always has always been a class act. Everyone is always friendly and attentive and experienced. You are very informative and I left Plaza Cadillac has always has always been a class act. Everyone is always friendly and attentive and experienced. You are very informative and I left assured my vehicle would preform as it should. Thank you. More
by PEGGYRALPH6462
November 10, 2018
Got the deal I was looking for. Everyone I dealt with was friendly, knowledgeable, and very helpful. The only thing I would add is an additional finance person. Otherwise, I would r Everyone I dealt with was friendly, knowledgeable, and very helpful. The only thing I would add is an additional finance person. Otherwise, I would rate my experience as excellent. More
by GETREALBAR
Employees Worked With
Jonathan Molzof, Christopher Ballard
November 09, 2018
Exceptional Job My wife Debbie and I visited the dealership to repair her 2012 SRX. We can't say enough good things about the way we were treated and the professional My wife Debbie and I visited the dealership to repair her 2012 SRX. We can't say enough good things about the way we were treated and the professionalism we experienced at Plaza Cadillac. Our service consultant, Steve Wiggins respected our time and made the visit seamless. he is a great ambassador for this company, they need to promote him and give him a substantial raise. More
by JimZiegler
Employees Worked With
Steve Wiggins
November 09, 2018
Rear door/sunroof Rear door was not working properly and rattle in my sun roof. A new arm was ordered and installed and a rear view mirror was removed from my sunroof. Rear door was not working properly and rattle in my sun roof. A new arm was ordered and installed and a rear view mirror was removed from my sunroof. More
by JUDYLP4564
Employees Worked With
John Giovanetti
November 09, 2018
Randy Nelson is the best salesman! My husband and I were greeted by Randy Nelson who is the best salesmen around. Randy took care of our selection of vehicle and helped as much as poss My husband and I were greeted by Randy Nelson who is the best salesmen around. Randy took care of our selection of vehicle and helped as much as possible in the transaction into the finance end of it. He also took me through sat with me in my new car and went over ever inch of instructions to make sure I understood. Mark Allen Finance Manager was very detailed and very patient in explaining the financing end of the deal. All service personnel are always right on in servicing the customer. We have leased two SRX's in the last 6 years and had great service and will continue to deal with Plaza Cadillac. More
by happy
Employees Worked With
Other Employees :
Russ Bennett, Randy Nelson, Christopher Ballard, Teresa Matey
November 08, 2018
Patrick’s at Plaza is the BEST The team greats you immediately upon arrival to assess your needs or appointment, they take care to keep the car clean with accessories in the vehicle The team greats you immediately upon arrival to assess your needs or appointment, they take care to keep the car clean with accessories in the vehicle and they deliver results in a timely and professional manner. Patrick is the service manager and he works right along side of his team when they are busy to assure the work gets done. Teamwork makes the dream work! More
by Laura339
Employees Worked With
Patrick Bianchi
