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Plaza Cadillac
Leesburg, FL
1,739 Reviews
Plaza Cadillac was established in October of 1995, and consistently ranks as one of the nation’s top Cadillac dealers for sales and customer satisfaction. Our primary areas of sales and service are here in Lake and Sumter counties, but many of our customers come from throughout the State of Florida.
We take tremendous pride in the level of service that we provide, and we do it by keeping in mind all of the expectations that our customers have for premium dealership. We are dedicated to making sure that our customers drive off of our lot feeling completely satisfied their purchase or service experience. We are passionate stewards for Cadillac who take pride in helping our customers celebrate their success. We realize that consumers don’t buy Cadillacs because they have to, but rather because they want. Driving a Cadillac is a reward to yourself for your hard work and achievements, and we are here to help.
Since our opening in 1995 we have supported our local community to give back as much as possible. We are active in the local Chambers of Commerce, civic organizations and support many local charities. By dealing with Plaza Cadillac, you also help support these wonderful local causes.
We offer you our sincere gratitude for your consideration. Without you, none of this would be possible.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 7:00 PM
Tuesday 8:30 AM - 7:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 7:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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Showing 1,739 reviews
Verified Customer
March 04, 2022
Waiting 4 hours for service is way tooo long especially when you are there at 8am when you are there at 8am More
by kathyhaggart
Employees Worked With
March 02, 2022
Always treated with courtesy and respect. Knowledgeable staff. Clean environment. Have returned many times to buy a vehicle there. Also use the Service Dept as well. Knowledgeable staff. Clean environment. Have returned many times to buy a vehicle there. Also use the Service Dept as well. More
by IRISB518
Employees Worked With
March 01, 2022
I took my escalade to replace parts on the exhaust line. Work was done quickly and noises related to this problem all desapeared. People are very kind and give good advice. I am very happy to have my car ta Work was done quickly and noises related to this problem all desapeared. People are very kind and give good advice. I am very happy to have my car taken care of in that dealership. More
by JULIAN91250
Employees Worked With
Harry A.
February 28, 2022
Great services staff are friendly well knowledgeable Waiting area nice and clean! I’m very happy with the service Waiting area nice and clean! I’m very happy with the service More
by Misael12
Employees Worked With
Other Employees :
Jonathan Molzof, DAVID STONE
February 27, 2022
Other than longer than expected wait, great service, and friendly dealership. Great job. Loved the new latte color friendly dealership. Great job. Loved the new latte color More
by TCSQUARE
Employees Worked With
Other Employees :
Did not meet anyone else to remember their name.
February 26, 2022
I was pleased with the service and lack of dog and pony antics. They were firmer on price then I would have liked but priced fair from the beginning. I recommed them antics. They were firmer on price then I would have liked but priced fair from the beginning. I recommed them More
by JENNIFERZULIAN
Employees Worked With
February 25, 2022
They are very attentive and prompt. Immediately they responded to and resolved all my requests! I love my car!!! Immediately they responded to and resolved all my requests! I love my car!!! More
by DEBNOVOT
Employees Worked With
February 23, 2022
Had appointment at 9:30. At 11:15 I asked Harry the status of my repair. He said it would take another 4 hours to diagnose at a cost of $556. I was disappointed that a dea At 11:15 I asked Harry the status of my repair. He said it would take another 4 hours to diagnose at a cost of $556. I was disappointed that a dealership could not solve a low voltage problem with my 2013 Cadillac XTS. More
by CLSEIBEL11
Employees Worked With
Harry
