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Plaza Cadillac

Leesburg, FL

4.5
1,747 Reviews
Plaza Cadillac was established in October of 1995, and consistently ranks as one of the nation’s top Cadillac dealers for sales and customer satisfaction. Our primary areas of sales and service are here in Lake and Sumter counties, but many of our customers come from throughout the State of Florida. We take tremendous pride in the level of service that we provide, and we do it by keeping in mind all of the expectations that our customers have for premium dealership. We are dedicated to making sure that our customers drive off of our lot feeling completely satisfied their purchase or service experience. We are passionate stewards for Cadillac who take pride in helping our customers celebrate their success. We realize that consumers don’t buy Cadillacs because they have to, but rather because they want. Driving a Cadillac is a reward to yourself for your hard work and achievements, and we are here to help. Since our opening in 1995 we have supported our local community to give back as much as possible. We are active in the local Chambers of Commerce, civic organizations and support many local charities. By dealing with Plaza Cadillac, you also help support these wonderful local causes. We offer you our sincere gratitude for your consideration. Without you, none of this would be possible.
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8893 US-441

Leesburg, FL

34788

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Showing 1,747 reviews

October 10, 2021

I have been to Plaza Cadillac several times. I always get great service!! Steve is always helpful and knowledgeable. More

by stephsenning
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve W.
October 10, 2021

Always great service. Friendly and knowledgeable employees plus a very comfortable waiting area. I highly recommend plaza Cadillac More

by LANCASTER_D
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Allen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jonathan Molzof
October 10, 2021

They found the problem but didn't clear all the codes out of the sensor told me apart was bad and they had to order it yet the part hasn't had a problem since then More

by Chip L
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Service tech, shuttle driver
Oct 11, 2021 -

Plaza Cadillac responded

Thank you for writing a review and please feel free to call me to discus this. Patrick

October 09, 2021

Steve in your service department has always given us extraordinary service. He is the reason when we buy our next Escalade it will be from your dealership More

by Bob
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve in service
October 09, 2021

Price was very reasonable for the service that I had done. Also they didn’t charge for service I didn’t need. More

by ttommy17
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service
October 09, 2021

People are wonderful but overworked. Place does not have proper 'Cadillac facilities. Small unimpressive cramped waiting room.Renovate or move and improve preferably closer to the villages! More

by Barb
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service dept - great team,
October 08, 2021

Steve and Harry both do an excellent job at providing the best customer service when it comes to providing me with the details of our service. Good services reps like them are few and far between. Thank you More

by CadillacXTSGuy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve and Harry
October 08, 2021

It’s ok, the waiting room was comfortable and pleasant and the service was great More

by Davegaboriault
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Bach
October 03, 2021

It is always a good experience coming to the dealership for service. Steve is always great. More

by Ladye
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve in service department
October 02, 2021

The service writers were very pleasant and helpful. Harry showed real concern for my repair needs. More

by danlseaman
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service writer
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