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Plaza Cadillac - Service Center

Leesburg, FL

4.5
1,329 Reviews

1,330 Reviews of Plaza Cadillac - Service Center

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November 05, 2020

The service was good and Quick come in and help me feel very knowledgeable thy all so cleaned my car I never had that were I came from I would remember this Dealer More

by Phil
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steave
November 05, 2020

Great customer service in the service department from Harry and his staff that took great care of one of my customers from Destin, Fl. Definitely a 5 * treatment!! More

by stan
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Harry
November 04, 2020

This dealership is very professional, efficient and friendly. It was a very informative and enjoyable experience. The service department was very helpful and made the visit very easy and comfortable More

by LUKE590
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve inService
October 31, 2020

Customer oriented dealership. Attention to details evident both times i have used their services in the past year. Personnel extremely knowledgeable about their product line. Reassuring to know i am More

by Marlene
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tammy Mashburn - top notch service in her area of expertise.
October 28, 2020

Appreciated the waiting area was not crowded during these times. Had what I felt a long wait for oil change and a new tire. My car detailed nicely More

by Sqmccook
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Service dept
October 27, 2020

Worked with Steve Wiggins. He is a courteous, competent, knowledgeable an very pleasant to work with. My service was very timely and I left very satisfied and will continue to return for service. More

by Don O
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve Wiggins
October 27, 2020

My service adviser (Harry) is very concerned my issue, and acts accordingly in a professional manner. My technician (Glenn) is very knowledgeable, has a ton of experience, and I know the job will be done More

by Marvin
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Service Dept —— Glenn
October 20, 2020

Steve in service he is very helpful and knows what he’s doing when he said your car will be ready it is he is a great Asset to Plaza Cadillac More

by Cadillacman875
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve in service
October 19, 2020

Every time I visit this dealership, the services is outstanding! The staff is very friendly and work is done in a timely manner. I would recommend to all friends and family! More

by procup
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve Wiggins
October 17, 2020

2 oil changes ago- had appt. it took 3 hours! Last oil change- did not vacuum the car. This time- had to buy new tires- 37k miles!! Had new battery put in the day before. 2 1/2 hours later— did not wash o More

by D1MCDANIEL
Recommend Dealer
No
Employees Worked With
Not Harry’s fault.
Oct 19, 2020 -

Plaza Cadillac responded

Again we apologize for not being able to perform the free car wash but i investigated and here is what i found.. Your vehicle came in at 2:45 and with the added services of 3 hours worth of work the xt5 did not get done till just before 5. We are still running short in many areas because of the corvid but to make matters worse the wash kid that is here then got sick and was not able to cover. So again unless Harry was bale to wash himself we just didn't have to manpower then. we are very sorry. I will make it up to you when you visit us again. I put a note in system to inform me when your here. meanwhile if you find yourself in the area we will wash and vac anytime.

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