Made an appointment to test drive a specific car, they said they had it on the lot, so I showed up same day, within 1.5 hours. But, they didn't have the car.
First, the sales rep, who was friendly enough, did not know which car I was there to see, so obviously the "appointment" was a sham. For example, clearly they didn't get the car ready for me test drive because they didn't have it on the lot.
The sales rep gave me several "reasons" why the car I came to see was not there. The first excuse was, "maybe the person I spoke to on the phone didn't actually check to see if the car was there", even though they told me they did..."sometimes they don't check" he said (me: fascinating). He found the listing on his computer, which said it was available, but then mentioned that we really need to check the VIN number. Ok, how about do that over the phone when I called to check if the car was there? After some walking around and some checking in with other reps, and overhearing some spicy dialogue between another rep and buyer, eventually the rep I'm dealing with doesn't really have an answer. He thinks he remembers the car, he thinks it was delivered somewhere a few weeks ago. He kind of shrugs, says sorry, shows me some cars I wasn't there to buy.
So, just like other unsatisfied reviewers this was a waste of everyone's time. On the bright side I gained future time by never dealing with this dealership again.