Plaza Kia
Brooklyn, NY
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139 Reviews of Plaza Kia
Do not purchase a vehicle here . They are crooks and they are scammers . My family went to look and got hustled into getting a new 2022 car and was told the price would be between 340-350 monthly. They wante are scammers . My family went to look and got hustled into getting a new 2022 car and was told the price would be between 340-350 monthly. They wanted us to leave to leave with the car so bad that they didn't give us the paper work. When we finally realized this they given price was changed when we received the paperwork days later and the payment was for over 600$. Not only are they liars but when we called they said they never quoted for the payments to be 350$. The audacity of these jerks. We couldn't even get the bill of sales from them because there was so many stories and lies. We returned the car immediately. These people are crooks. Especially the Indian looking dealer who swears he's been doing this for 16 years and that we were getting a good deal. You've been scamming families for 16 years!! Even the financial manager is a crook. He wouldn't let me sign with my dad present which should of immediately been a red a flag. They are horrible, racist and liars. Don't get a car from them. They aren't honest or integrAL. Never buy from them. More
my husband and I came to plaza Kia to check out used cars hoping we would get approved on something. we came in sat down and we began to work with Neil who was a very professional salesman, he guided us to a hoping we would get approved on something. we came in sat down and we began to work with Neil who was a very professional salesman, he guided us to a vehicle that we fell in love with and a vehicle in our budget, he even found us cheaper insurance than we found at first. thank you to Neil and Chris for helping us out. More
great place to buy a car, very patient staff, I totaled my Sorrento after only 9 months and went back to plaza Kia, I met a salesman name Neil who helped me and my family, he made the process smooth and ev my Sorrento after only 9 months and went back to plaza Kia, I met a salesman name Neil who helped me and my family, he made the process smooth and even went to queens to pick up the plates off my old car at the collision shop. great service, great place all around. More
1st service they charged over $500! Extremely dishonest horrible terrible unethical place from the Kia dealership’s own service shop. Avoid this place at all cost! They mumbled through the price they are s horrible terrible unethical place from the Kia dealership’s own service shop. Avoid this place at all cost! They mumbled through the price they are supposed to charge us, did not let us see the prices or even go through the itemized invoice they were supposed to charge us until we swiped the card. We thought it was supposed to be $100 something with the oil change filter change and end up being gouged and scammed over $500! We went to the dealership shop because they sent us a complimentary first service free. We went then they told us it expired, and the oil change is $59, that’s fine, then called us one hour later mumbling through a bunch of stuff that we couldn't hear clearly and thought they were just changing a filter for an additional $50, oh no were they tricky. after it's done, the service guy printed out invoices, didn't let us see the total charges and brought us straight to the cashier girl, she mumbled through the charges and swipe our card and boom $500 pop up on my phone. Mind you I bought this car earlier this year in 2021 and this is supposed to be a new car with only 6500 miles on the car. I later came back home and check how many mileage are people supposed to change their car filters on google and there you go it's 12,000 to 15,000 miles and my car only has 6500 miles on the car. I take care of my car and I don't think after the multiple filters changes was necessary but they said it was only $50 so I think alright it's fine then. My jaw was dropped when i asked the girl why is it over $500, she said you've already paid then I realized they didn't even let me see the total before they charge us. I have to admit I was not careful and being the first time car owner and did the first car service so that's why I went to the Kia's own auto shop. My gosh they really don't like their customers and only want to do business one time and gouge you as much money as possible. This is a lesson learned and I will never go near that dealership and all their auto services. Please be warned and don't go broke by going to do your any car service there. Who can tell me that they paid over $500 first car service for a relatively new car with only 6500 miles on the car? Only at Plaza Kia! There're more to this of my experiences at Plaza Kia, but I will also tell you this, when I purchased my car earlier this year I was talked down by one sale guy and then I changed it to another girl, she was all nice at first, but after she sold me the car and made her commission, I asked texted emailed her numerous times to send me the car sticker for my insurance to complete the inspection, she would not do it for almost two weeks until I almost pass the deadline to complete the insurance. I'm traumatized by Plaza Kia and whatever that's going on there forever! Please do yourself a favor never go near there! More
Had a great Experience at Plaza Kia found the exact car I wanted and Isaiah helped that happen. I highly recommend going here if you want good customer service and a good value car. They will not disappoint wanted and Isaiah helped that happen. I highly recommend going here if you want good customer service and a good value car. They will not disappoint you. More
I took a trip down to plaza Kia with my family to try and upgrade my small Suv to a family sized Suv. I was greeted by Neil and Egzon who showed me around and showed me several options until i found somethin upgrade my small Suv to a family sized Suv. I was greeted by Neil and Egzon who showed me around and showed me several options until i found something that fit my budget and my style. a big thank you to moe and chris who worked with us to make sure we were happy. my family and I love our new Kia Telluride, great place to buy a vehicle great staff to work with. More
Came to plaza Kia because I lost my old vehicle in the flood, I was greeted by 2 salesman Neil and Egzon who took care of me from start to finish. I managed to get into a new lease right around my budget flood, I was greeted by 2 salesman Neil and Egzon who took care of me from start to finish. I managed to get into a new lease right around my budget and was extremely happy with the way how everything turned out. More
This place and their service department is a joke. I booked online for an appointment and they cal me the day of to tell me that these certain services aren’t offered on the weekend? You’re a car dealer booked online for an appointment and they cal me the day of to tell me that these certain services aren’t offered on the weekend? You’re a car dealership, really?!?! The guy had the nerve to LAUGH at me and he was the one in charge. How rude and disgusting. Left such a horrible taste in my mouth. More
Checked on the status of a vehicle was told it was available of course when I got there less than an hour later no one can find the vehicle but they could show me "similar vehicles" Naw I will pass. available of course when I got there less than an hour later no one can find the vehicle but they could show me "similar vehicles" Naw I will pass. Just give me back my time wasted. I will shop in Jersey where they actually have the cars they advertise More

