Plaza Kia

BEWARE---PLAZA KIA FORGES CONTRACTS BEWARE!!! Plaza Kia is involved in fraudulent activity and forges contracts. In May 2015, I cosigned a lease for my sister and she was able to leave w BEWARE!!! Plaza Kia is involved in fraudulent activity and forges contracts. In May 2015, I cosigned a lease for my sister and she was able to leave with the car (2016 Kia Sorento) that day. 3-4 months later my sister was contacted by Plaza Kia's finance managers, Thomas Brescia and Stephanie Gamba. She was not called in to sign any contracts but instead was asked to make a payment to the dealership, despite having already made 2 payments to Kia Motor Finance (leasing company). My sister contacted Kia Motor Finance to discuss if she should be making additional payments to Plaza Kia dealership and was advised that her financial obligation is to Kia Motor Finance once the lease was signed. My sister notified Stephanie Gamba of this and was never called/threatened for payment again. In July 2016, my sister called Kia Motor Finance to get details on the contract and end date for lease. The representative asked if she signed several contracts because the contract that she was referring to was not accepted by Kia Motor Finance. The representative informed her that Plaza Kia dealership had to generate a new contract which they received and was accepted on July 3, 2015 with signed signatures from both my sister and I, dated for May 31st, 2015. On May 31st, 2015, sister was not in NY! She and her husband left NY on the night of 5/30/15 via the new Kia Sorento to Georgia, as they had to be in Georgia to sign their lease for their new home which was done on 6/1/15. My sister immediately requested a copy of this new contract that we were not aware of nor did we sign. My sister received the forged contract and noted some changes in the agreement. My sister called Plaza Kia dealership and spoke with Julio Guina and was informed they knew her well and accused her of trying to bring the vehicle back many times within the year and having her boyfriend's mom co-sign the car. My sister informed them that they had the wrong person and pointed out that she moved out of NY in June 2015. It was apparent that no resolution would come from directly trying to work things out with Plaza Kia dealership. Therefore, we decided to retain a lawyer to work out a resolution with Plaza Kia dealership. As of 10/14/2016, we were informed by our lawyer that Plaza Kia dealership is refusing to take the vehicle back nor take responsibility for committing fraud. We are appalled and hope that no one else has to go through this! More

Freindly & Excellent Service Damon Was exceptional. He helped to get me the car that was best for me, Specially this is my first time getting a new car. Damon Was exceptional. He helped to get me the car that was best for me, Specially this is my first time getting a new car. More

Product knowledge; good listener; respect. Damon was knowledgeable in his kia product; listened to my wants, and we worked out a reasonable offer that met my budget. Great guy; would recommed h Damon was knowledgeable in his kia product; listened to my wants, and we worked out a reasonable offer that met my budget. Great guy; would recommed him for a supervisory position. More

excellent service We leased a Kia Sorento and were extremely happy with Damon's customer service. He took the time to show us all the new features so we could drive awa We leased a Kia Sorento and were extremely happy with Damon's customer service. He took the time to show us all the new features so we could drive away comfortably. I would definitely recommend him. More

Claudio Perez and Plaza Kia are the best I never gave review for car dealership but I was VERY impressive with the high quality customer service at Plaza KIA and this is not a fake review or I never gave review for car dealership but I was VERY impressive with the high quality customer service at Plaza KIA and this is not a fake review or influence by the dealership. My wife goal was to lease the 2016 or 2017 Sorrento EX and return her Honda FIT (4 months left). We didn’t want to spend a lot since this will be our 2nd car. Originally we went to Nemet Kia dealership at Hillside but they lie to us about 2016 inventory and have us a $550 month lease price (zero down) for 2017 EX Sorento. Nemet Kia dealership was a Sh*t show and to get quote took over 2hrs for multiple pricing while Plaza Kia dealership took 15 min for lease quote. When we arrive at Plaza Kia motor, Claudio Perez approach us and ask what we need. We needed 3 different package for Sorento and he provide the quote within 10-15 minute on Memorial day weekend when is very busy. He was never aggressive or pushy, which I enjoy and he LISTENS. Half the time seller don’t listen or try to make you buy something you don’t want. I brought last 4 four cars thru Benz and 3 different Bmw dealership and Claudio and entire team a KIA beat them in customer service. I think our 2017 Sorento EX lease price was decent, not sure if it was the bottom price since we didn’t fight hard to nickel and dime. Entire length of the process we were there 45 min -1 hrs because they had a Cash Vault grab prize where I earn $186. They had two managers on the floor that day which gave the car pricing . 1)Julio Guina who was honest and said they are straight shooter and was 110% correct. They don’t dance around and waste time. Julio said he will waive any fee if Honda billed us for returning the car. He brought us fruits and food from street vendor for our family. 2) Stefanie Gamba she was the machine at crunching numbers and very intelligent and try to find ways to get you the best price. She look up my wife credit score and show us how to log in to the credit bureau and dispute the negative hits in her account. A$$sh0le Honda drove my wife score down over 1 accidental miss payment of $190. She even advised how to spread the payment to minimize the risk and didn’t have to do all of that but she genuinely a caring person which I was extremely impressive. BMW/Benz dealership never took their time in doing the little things. Overall Plaza Kia SALES DEPT went above and beyond in making sure all my needs were met. They even gave 3k in insurance for scratches/dent when I return the car. I can’t speak for all the sale men there but Claudio Perez was fantastic. Unfortunately I been reading bad reviews about the service dept which drive their score down for the Sales team. More