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Plaza Kia
Brooklyn, NY
133 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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133 Reviews of Plaza Kia
February 02, 2016
Excellent Customer Service Salesperson Damon Jones lights it up! I came in for a new Sorento and worked with Damon. The deal was fantastic and he really worked with me to find Salesperson Damon Jones lights it up! I came in for a new Sorento and worked with Damon. The deal was fantastic and he really worked with me to find the right vehicle with the right options at the right price. These guys are no pressure and no games - a welcome experience. Big thanks to Julio and Stefanie for also helping address all of my questions, concerns and needs. I'm a Plaza customer for life. More
by Brooklynsatisfied
Employees Worked With
Stefanie Gamba, Julio Guina, Damon Jones
Helpful January 21, 2016
Very real and upfront Damon was serious with me about business while still maintaining high level of concern for me as a customer. He was real, up front yet kind and unders Damon was serious with me about business while still maintaining high level of concern for me as a customer. He was real, up front yet kind and understanding. REAL! Thank you Damon and Steph for your guidance. Steph walked me through the signing process and helped me understand everything down to the last cent. More
by EliranMalakov
Employees Worked With
Stefanie Gamba, Damon Jones
January 16, 2016
Beyond Stellar Service! UPDATED : 08/23/16, 5:17PM EST I literally just got off the phone with Julia who is a manager there and was BERATED for wanting my executed copy of m UPDATED : 08/23/16, 5:17PM EST I literally just got off the phone with Julia who is a manager there and was BERATED for wanting my executed copy of my contract! He went on to say that quote " You guys got a good deal and now I wish I hadn't given it to you"! Obviously I am astounded and feel disgusted. If I could give this car back I would. Im sure Mr.Sohn would love to hear how his efforts to strengthen their brand legacy is being tarnished by incompetent managers. UPDATED : 08/23/16, 02:00PM EST It pains me to have to write this but I have been trying to secure an executed contract from these folks and still have not! we are getting the run around from Julio which is just so strange. Additionally, I just got off the phone with Ryan who is Stephanie's assistant and he does not know when she will be in next?! The sales process was really easy but the follow up is disastrous! Im having this escalted. My advise would be to not take your business to this establishment until they reconsider the customer journey. We recently purchased a car from here and Damon went above and beyond. He really listened to us, gave us options and responded to all of our questions. He's personable, knowledgeable, approachable, patient and very funny! I highly recommend him. Stephanie was also a great help. More
by Buck1
Employees Worked With
Stefanie Gamba, Julio Guina, Damon Jones
January 14, 2016
Kia Sorento Damon is an excellent car dealer, he gives thorough detail in all the cars specifications and takes care of your car desire needs and wants. I have l Damon is an excellent car dealer, he gives thorough detail in all the cars specifications and takes care of your car desire needs and wants. I have leased two cars in 6 months from Damon. He makes leasing a car easy, and relaxed process. He strives to make the customer happy. More
by BKLYNSAM
Employees Worked With
Julio Guina
January 12, 2016
OUTSTANDING PROFESSIONALISM I usually do not write reviews but I must say that my experience with my specific dealer was impeccable. I asked numerous question and never once felt I usually do not write reviews but I must say that my experience with my specific dealer was impeccable. I asked numerous question and never once felt like my line of questions were bothersome. Before coming to my final decision outside of speaking to Marvin personally his phone etiquette was remarkable. I did shop around but ultimitely it was Marvin who made me feel the most comfortable with my new purchase. Thank You KIA Plaza and an even BIGGER Thank You to Marvin. I never even thought about a KIA until I came into your establishment. Thanks for your time and patience. I will definitely refer friends anf family. More
by Nina
Employees Worked With
Marvin Smith
January 10, 2016
Professional & Friendly Service It was a pleasure working with Damon and Stephanie on our trade-in. They are very professional, good communicators, and straightforward. We were pre It was a pleasure working with Damon and Stephanie on our trade-in. They are very professional, good communicators, and straightforward. We were presented with a very good offer, wasn't pressed to purchase any warranty, and at the end of the day left the dealership happy, which is what it's all about. The experience my wife and I had at Plaza Kia was exceptional. More
by Carlito31
Employees Worked With
Stefanie Gamba, Damon Jones
January 07, 2016
JOB WELL DONE My experience on 01/04/2016 at Plaza Kia was a very pleasant one. Damon Jones took the time to help me find the right car that fits my budget and my My experience on 01/04/2016 at Plaza Kia was a very pleasant one. Damon Jones took the time to help me find the right car that fits my budget and my needs. He was pleasant, understanding, courteous, and patient. He made me feel comfortable. He knows that a satisfied customer becomes a loyal customer and brings new customers. Without a doubt, Mr. Jones exceeded my expectations. I will recommend him and Plaza Kia any day. Lisa B More
by Lisa B
Employees Worked With
Stefanie Gamba, Julio Guina, Damon Jones
January 06, 2016
No pressure Our experience was awesome with our salesman Damon Jones and Julio with our finances. We were treated with respect and kindness even though we were Our experience was awesome with our salesman Damon Jones and Julio with our finances. We were treated with respect and kindness even though we were purchasing a lower end priced vehicle. Damon promised and delivered our car the next day taking the time to explain all of it's features. There was no haggling of prices since he started us off with a fair price to begin with. We are loyal Kia owners, our third car all purchased new. Thank u Damon and Julio! More
by Kgenevieve
Employees Worked With
Julio Guina, Damon Jones
December 26, 2015
pleasant experience Mr. Jones treated my father and I very well. He explained all the different options that were available based on my specific interest that I provided Mr. Jones treated my father and I very well. He explained all the different options that were available based on my specific interest that I provided him from the call he gave me from the day before. Mr. Jones worked with my budget so I was able to get the car I wanted. He also gave me a follow up call, to make sure I am happy with my new car. I would recommend my friends to see Mr. Jones for a new car. More
by amylc
Employees Worked With
Damon Jones
December 17, 2015
Purchase of a new Vehicle Damon is a knowledge salesman, good communicator, and a pleasure to do business with. He is truly the best salesman I've come accross in the many many Damon is a knowledge salesman, good communicator, and a pleasure to do business with. He is truly the best salesman I've come accross in the many many years leasing and buying cars. Because of this, I now have 3 Kia's all due to him ! More
by Kraftychris
Employees Worked With
Damon Jones
