Pohanka Chevrolet

My experience at Pohanka was really good. My salesman, Josh, was friendly and was able to answer all my questions. I was not able to purchase a car that day, but when the time comes, I will definitely go Josh, was friendly and was able to answer all my questions. I was not able to purchase a car that day, but when the time comes, I will definitely go back there and look forward to it. More

Chris was helpful and I walked away with a new car. I felt that he wanted me to buy a certain vehicle rather than to go the extra step to find out if we could find another color or vehicle that would wor felt that he wanted me to buy a certain vehicle rather than to go the extra step to find out if we could find another color or vehicle that would work. I asked him twice to check and was going to walk away. The only reason that I stayed is because my 17 year old son liked the vehicle we were looking at. In the end, I am happy, but I would have given him higher praises if he would have at least tried to work-up the other vehicle that I was looking at which was in the same price range, so I didn't understand if it was laziness or just an excuse to push a vehicle that may be hard to sell based upon color. The other problem is that I was told a price and a payment, which in the end did not match-up. $51K was the sales price on the vehicle, I paid $56K in the end plus the negative equity in my BMW. This turned out to be $69K. While this is my responsibility to review the documents, I was told one thing and the paperwork read another. The difference in the end was about $5,000+. I did not truly benefit from the rebates, sales price, or military discount. I only caught this after reviewing the documents days later, which has left a bad taste in my mouth. Again, in the end I am happy with the product, but I didn't get a deal at all even though it was sold to me that way. I wouldn't have bought the car if I would have taken the time to check the numbers. More

Chris was very knowledge about the Equinox. He is very friendly, did not rush me in making a decision, but was very patient. He bought water and coffee to me while I was completig the paper work. Becaus friendly, did not rush me in making a decision, but was very patient. He bought water and coffee to me while I was completig the paper work. Because of Chris I highly would recommend this dealership to freind and refer them to him. More

I went into this dealership as a first time car buyer and didn't really know what to expect aside from prior research. When I arrived, the car that I called about was already up front ready for me to test dr didn't really know what to expect aside from prior research. When I arrived, the car that I called about was already up front ready for me to test drive. Afterwards, the dealer was able to provide me with all the background on the car, the previous owner, and a comparison between the model I was test driving and other similar models. I wasn't 100 percent sure if the car I inquired about was what I wanted. But after talking with Junehee, I was ready to start the buying process. He informed the finance guy that I was a recent grade and that I was new to the credit world, and because he did I was able to get referred to program which got me a lower interest rate, that alone made this process a great one. Other than that, the dealer was friendly and seemed honest. I even got help with minor things after the sell. More

Chris was a wonderful sales associate. He took time to take us around the lot and helped us with all of our options. Answered all of my questions and was very knowledgeable. take us around the lot and helped us with all of our options. Answered all of my questions and was very knowledgeable. More

We came from Maryland to look at a preowned vehicle that was being sold as we pulled up. Chris helped us find a comparable vehicle on the lot and he let us take our time to look around. Chris was not pushy was being sold as we pulled up. Chris helped us find a comparable vehicle on the lot and he let us take our time to look around. Chris was not pushy or over bearing and was a pleasure to work with. The only complaint I have does not have anything to do with his service, but with the vehicle itself. When we took our vehicle to get MD inspected it did not pass inspection due to a leak that cost nearly a thousand dollars to repairs. Luckily, we purchased the warranty which did cover the repairs, however; the shop where it was repaired said it seemed to be pre-existing and should have been caught before it was sold to us. I think that the dealership should consider doing a more thorough maintenance inspection before putting the vehicles on the lot. More

This was the 6th car that we have bought from Pohanka. We have been completely satisfied with each transaction from purchase to service and trade-in. When we came in to buy our current vehicle, we were prive have been completely satisfied with each transaction from purchase to service and trade-in. When we came in to buy our current vehicle, we were priveledged to meet Chris Montana who was a pleasure to work with. He was able to answer our questions in a very calm and professional manner. It was nice to do business with him as he made each step of the process uncomplicated. More

Christian did a great job working to get me a good deal on a used vehicle. However, when I brought it in for a couple things to fixed under the short warranty, two of the smaller issues were just overlooke on a used vehicle. However, when I brought it in for a couple things to fixed under the short warranty, two of the smaller issues were just overlooked. To their credit, one of the major issues was fixed free of charge; but the other major issue I don't feel was given any time. I was told it would cost me $150 just to have it looked at. More

Chris was great! It turns out the vehicle we bought needed a couple thousand dollars worth of work like a week after we bought it and even though we have purchased the "gold" warrenty it was not covere needed a couple thousand dollars worth of work like a week after we bought it and even though we have purchased the "gold" warrenty it was not covered. Other than that it was a good place to buy a car. More

Chris displayed a quiet calm assurance that inspired confidence and made an otherwise long process seem quite bearable. He was both helpful and attentive in making sure that I understood exactly what wa confidence and made an otherwise long process seem quite bearable. He was both helpful and attentive in making sure that I understood exactly what was what, working out the finder details of my intended purchase, and checking on my level of comfort during the visit. More telling was that he was not overbearing and insistent though he knew I was prepared to postpone purchasing to a later date, but remained calm and invested while I thought everything through. Given his manner, I would highly recommend him to any of my friends looking to purchase a vehicle, and definitely any wanting to join the GM family. More