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Porsche Asheville

Asheville, NC

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128 Reviews

621 Brevard Rd

Asheville, NC

28806

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128 Reviews of Porsche Asheville

March 06, 2017

Porsche Asheville is fantastic!!! We took our 911 for track inspection and Zac in service said that it passed. He also told us that it was time for a 4 year service. However he was not More

by artbarney
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Don Oakes, Mark Kaye, Zac Elkins
February 26, 2017

Excellent customer service I gladly travel 41 miles each way to Porsche Asheville to service my Cayenne Turbo. I only trust my vehicle in the hands of the Porsche Certified Gol More

by DSAAD0
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Douglas Urban
February 24, 2017

unnecessary work and over charged for parts (more than MSRP) Battery died in my Porsche.....it caused an error code in the computer.....Harmony Porsche said the steering column needed to be replaced....I doubted More

by tyh
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Zac Elkins
Feb 27, 2017 -

Porsche Asheville responded

It troubles us to hear your feedback regarding your recent dealership experience. I can assure you that our team goes to great lengths so that customers like you have any and all relevant information they need to make the best, most informed maintenance decisions. Unfortunately, with nature of electrical failures, like the one that occurred to this 2004 Cayenne, oftentimes there are several parts that end up having to be replaced. Both repairs were needed to in order for the vehicle to start. We have setup a meeting with the involved parties to review your experience with them, and see how we can prevent your negative experience from happening in the future.

February 24, 2017

Whats to review? Had 2 year service on my Macan S. It went well. Waiting area was comfortable. Car was clean after service. Owning a Porsche is not cheap. More

by DRBOB1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Douglas Urban
February 22, 2017

Treated like family The Folks at Porsche Asheville are always responsive, caring and professional. Even though they are friendly and treat you like family --- they never More

by Harold
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Charlie Schieren, Douglas Urban, Brittany Courtney
February 22, 2017

Excellent service. Scheduled service to have an interior trim piece replaced under warranty. Installation was executed quickly and expertly done. Doug Urban was great More

by SCBob73
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Douglas Urban
February 09, 2017

Porsche Asheville continues to impress me. I am always taken care of when dealing with the sales department, the parts department and the service department.The sales staff always greet me with More

by dmckee
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Charlie Schieren, James Lordman
February 06, 2017

Trade-in and new purchase experience Excellent customer service Friendly environment Professional care but relaxed Low pressure Knowledgeable on products Worked within my time lines More

by jwil_theville
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ron Klahr, Don Oakes, Charlie Schieren
February 02, 2017

Respectful Painless process. Respectful. Don is a top quality individual that was upfront and honest with me. He respected and addressed my concerns. Excellent More

by Ell
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don Oakes, Charlie Schieren, James Lordman
January 24, 2017

Service for 2006b Boxster S Strange to say perhaps, but I enjoy having my car serviced at Harmony. Doug is great: knowledgable, informative, and keeps me up to date. I trust Patr More

by JR10
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Patrick in service center, Douglas Urban
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